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Methodology
Zendesk Chat
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At a Glance
Overview
AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, ac... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
AWeber Free
$0.00
/ month
AWeber Pro
$19.99
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
- Intuitive list management tools
- Supports PayPal integration that provides accurate sales tracking
- Comprehensive education tools and media for tutorials
- Great selection of landing page templates
- Quite expensive versus competitors
- Deliverability rates are below average
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Small Business
82.67%
Mid Market
12.72%
Enterprise
4.61%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
72
- Aircall
- Automate.io
- Automizy
- Better Stack
- Blogger
- Bouncer
- Captivate.fm
- Castos
- CoSupport AI
- Demio
- Divi
- Domain.com
- Dropbox
- Dropbox Business
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- GMHOST
- Gmail
- GoToWebinar
- Hello Bar
- Helpdesk
- HeySummit
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder (formerly Zyro)
- HubSpot Email Hosting
- InboxAlly
- Interact
- Intercom
- Involve.Me
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- Loom
- MemberPress
- Microsoft Excel
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- POWR
- PayHip
- Pipedrive
- Podia
- Populr
- Proof Pulse
- Purlem
- Qzzr
- RavenTools
- Rewind AI
- Riddle
- SMTP.com
- Sellfy
- Sendowl
- Shift4Shop
- ShortStack
- Site123
- Sitecore Experience Manager
- Smith.ai Live Website Chat
- Squarespace
- Stripo
- Survicate
- TeamViewer
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- WhatsApp Business
- WishList Member
- Wistia
- Wpforms
- Zendesk Sell
- Zendesk Support Suite
- Zoho Assist
- Zowie
- iPage by Bluehost
- rasa.io
Total integrations:
19
- Aircall
- Automate.io
- Automizy
- Better Stack
- Blogger
- Bouncer
- Captivate.fm
- Castos
- CoSupport AI
- Demio
- Divi
- Domain.com
- Dropbox
- Dropbox Business
- Duda
- EasyWebinar
- Elastic Email
- Elegant Themes
- Elementor
- Elementor Hosting
- EverWebinar
- Formidable Forms
- GMHOST
- Gmail
- GoToWebinar
- Hello Bar
- Helpdesk
- HeySummit
- HostGator Website Builder
- HostWP.io
- Hostinger Website Builder (formerly Zyro)
- HubSpot Email Hosting
- InboxAlly
- Interact
- Intercom
- Involve.Me
- Jotform Apps
- Landingi
- Learnworlds
- Livestorm
- Loom
- MemberPress
- Microsoft Excel
- MyOwnConference
- Namecheap Website Builder
- Network Solutions
- POWR
- PayHip
- Pipedrive
- Podia
- Populr
- Proof Pulse
- Purlem
- Qzzr
- RavenTools
- Rewind AI
- Riddle
- SMTP.com
- Sellfy
- Sendowl
- Shift4Shop
- ShortStack
- Site123
- Sitecore Experience Manager
- Smith.ai Live Website Chat
- Squarespace
- Stripo
- Survicate
- TeamViewer
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Unbounce
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Webinato
- WhatsApp Business
- WishList Member
- Wistia
- Wpforms
- Zendesk Sell
- Zendesk Support Suite
- Zoho Assist
- Zowie
- iPage by Bluehost
- rasa.io
Top Alternatives
Categories
Common categories include: Digital Customer Service Platforms.
Company Details
- By AWeber Communications, Inc.
- Located in Chalfont, Pennsylvania, United States
- Founded in 1998
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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