Capsule CRM vs Freshsales
Take a look at how
Capsule CRM
and
Freshsales
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Capsule CRM
scores
4.6
out of 5 from
171
reviews, while
Freshsales
has been rated
4.5
out of 5 from
1104
reviews.
Findstack
offers objective and comprehensive comparisons to help you find the best
software. We may earn a referral fee when you visit a vendor through our
links.
Learn more
Capsule CRM
4.6
( 171 )
Freshsales
4.5
( 1,104 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
21
- Asana
- Calendar
- Calendly
- CloudTalk
- DocuSign
- FreeAgent
- FreshBooks
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Workspace
- Gravity Forms
- Helpdesk
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailgun
- Mailmodo
- Microsoft 365
- Microsoft Power BI
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SupportBee
- SurveySparrow
- Trello
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Total integrations:
22
- Asana
- Calendar
- Calendly
- CloudTalk
- DocuSign
- FreeAgent
- FreshBooks
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Workspace
- Gravity Forms
- Helpdesk
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailgun
- Mailmodo
- Microsoft 365
- Microsoft Power BI
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SupportBee
- SurveySparrow
- Trello
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zestia
- Located in Manchester, England
- Founded in 2009
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
