Chatfuel vs Tidio

Take a look at how Chatfuel and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Chatfuel scores 4.5 out of 5 from 44 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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Chatfuel Logo

Chatfuel

4.5
(44)
Tidio Logo

Tidio

4.7
(1,413)
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5.0
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At a Glance
Chatfuel Logo
Chatfuel
Starting at:
$14.99/month
Tidio Logo
Tidio
Starting at:
$19.00/month
Overview
Chatfuel Logo
Chatfuel
Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatfuel
View 5 images
Chatfuel Screenshots
Tidio Logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
Chatfuel Logo
Chatfuel
Free trial available
Free plan available
Billing type Recurring Subscription
Trial
$0.00
/ month
Entrepreneur
$14.99
/ month
Startup
$24.99
/ month
Small Business
$59.99
/ month
See all pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
Chatfuel Logo
Chatfuel
Small Business
84.09%
Mid Market
13.64%
Enterprise
2.27%
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
Chatfuel Logo
Chatfuel
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Chatfuel Logo
Chatfuel
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Chatfuel Logo
Chatfuel
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Chatfuel Logo
Chatfuel
Total integrations: 19
  • Agile CRM
  • Airtable
  • Calendly
  • Duda
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • Hootsuite
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • ManyChat
  • Meta for Business
  • Nimble
  • Shopify
  • Site123
  • Slack
  • Stripe
  • Testimonial
  • Trello
  • Twilio
  • Typeform
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Tidio Logo
Tidio
Total integrations: 11
  • Agile CRM
  • Airtable
  • Calendly
  • Duda
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • Hootsuite
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • ManyChat
  • Meta for Business
  • Nimble
  • Shopify
  • Site123
  • Slack
  • Stripe
  • Testimonial
  • Trello
  • Twilio
  • Typeform
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Chatfuel Logo
Chatfuel
See all alternatives
Tidio Logo
Tidio
See all alternatives
Company Details
Chatfuel Logo
Chatfuel
  • By Chatfuel
  • Located in San Francisco, California, United States
  • Founded in 2015
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013