Chatter vs Intercom

Take a look at how Chatter and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. Chatter scores 4.1 out of 5 from 942 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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Chatter Logo

Chatter

4.1
(942)
Intercom Logo

Intercom

4.5
(2,927)
At a Glance
Chatter Logo
Chatter
Starting at:
$15.00/month
Intercom Logo
Intercom
Starting at:
$74.00/month
Overview
Chatter Logo
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatter
View 5 images
Chatter Screenshots
Intercom Logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
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Pricing
Chatter Logo
Chatter
Free trial available
Free plan available
Billing type Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
See all pricing
Intercom Logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Reviewer's Segments
Chatter Logo
Chatter
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Intercom Logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
Chatter Logo
Chatter
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom Logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Chatter Logo
Chatter
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Intercom Logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Chatter Logo
Chatter
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intercom Logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Chatter Logo
Chatter
Total integrations: 17
  • Acquire.io
  • AgilePoint NX
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Asana
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Box
  • Bubble
  • Cakemail
  • Calendar
  • Canny
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contento
  • Creatio
  • Cyclr
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • DocuSign
  • Domain.com
  • Dropbox
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Framer
  • Freedcamp
  • GUDSHO Video
  • Genesis Pro
  • Ghost
  • Gist
  • GitHub
  • GoToWebinar
  • Google Forms
  • Google Workspace
  • Help.com
  • Helpshift
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Jira
  • Jira Core
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kommo
  • Landbot
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • Microsoft Teams
  • Namecheap Website Builder
  • Neuroflash
  • Nutshell
  • OpenPhone
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Salesforce Sales Cloud
  • Segment
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • Slack
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Texta.ai
  • Thinkific Plus
  • Time Doctor
  • Trainual
  • Trello
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • WebinarGeek
  • Wistia
  • Workday
  • Wrike
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoom
  • ZoomInfo Chat
  • Zowie
  • folk
  • tawk.to
Intercom Logo
Intercom
Total integrations: 132
  • Acquire.io
  • AgilePoint NX
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Asana
  • Attio
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • Baremetrics
  • Box
  • Bubble
  • Cakemail
  • Calendar
  • Canny
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clearbit
  • Close
  • CloudCannon
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Contento
  • Creatio
  • Cyclr
  • Deskxpand
  • Dialpad Talk
  • Discourse
  • DocuSign
  • Domain.com
  • Dropbox
  • Duda
  • Elastic Email
  • EngageBay
  • Enonic
  • Fibery
  • Flowrite
  • Flywheel
  • Framer
  • Freedcamp
  • GUDSHO Video
  • Genesis Pro
  • Ghost
  • Gist
  • GitHub
  • GoToWebinar
  • Google Forms
  • Google Workspace
  • Help.com
  • Helpshift
  • Hopin
  • HostWP.io
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Impact
  • Inbenta Chatbots
  • Insightly CRM
  • Jira
  • Jira Core
  • Kinsta
  • Kissflow
  • Kissmetrics
  • Kommo
  • Landbot
  • Litmus
  • Livestorm
  • Loom
  • Mailercloud
  • Mailmodo
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • Microsoft Teams
  • Namecheap Website Builder
  • Neuroflash
  • Nutshell
  • OpenPhone
  • Outgrow
  • Overloop
  • Pagecloud
  • PartnerStack
  • Pinecone
  • Populr
  • Pory.io
  • PostHog
  • Postmark
  • Respond.io
  • Retool
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesflare
  • Salesforce Sales Cloud
  • Segment
  • Shuffle
  • Site.es
  • Site123
  • Sitecore Experience Manager
  • Skuid
  • Slack
  • SmartSuite
  • Smith.ai Live Website Chat
  • Softr
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • SurveySparrow
  • Survicate
  • Texta.ai
  • Thinkific Plus
  • Time Doctor
  • Trainual
  • Trello
  • Ucraft
  • Userlike
  • Vero Workflows
  • Viewabo
  • WP Engine
  • Wappalyzer
  • WebinarGeek
  • Wistia
  • Workday
  • Wrike
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoom
  • ZoomInfo Chat
  • Zowie
  • folk
  • tawk.to
Top Alternatives
Chatter Logo
Chatter
See all alternatives
Intercom Logo
Intercom
See all alternatives
Company Details
Chatter Logo
Chatter
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999
Intercom Logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011