Ecwid vs Gorgias

Take a look at how Ecwid and Gorgias stack up against each other across pricing, features, and support using feedback from real users like yourself. Ecwid scores 4.8 out of 5 from 382 reviews, while Gorgias has been rated 4.6 out of 5 from 504 reviews.
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Ecwid E-Commerce Platforms logo

Ecwid

4.8

( 382 )

Gorgias Help Desk Software logo

Gorgias

4.6

( 504 )

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At a Glance
Ecwid E-Commerce Platforms logo
Ecwid
Starting at:
$19.00/month
Gorgias Help Desk Software logo
Gorgias
Starting at:
$10.00/month
Overview
Ecwid E-Commerce Platforms logo
Ecwid
Ecwid stands out in this category because of how easy to use the platform is. It’s easily one of the most adaptable, which means users can quickly start selling products online. Ecwid is also not a standalone builder, but it does work with a range of platforms, including WordPress. On this platfo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Ecwid
View 5 images
Ecwid Screenshots
Ecwid screenshot 1
Ecwid screenshot 2
Ecwid screenshot 3
Ecwid screenshot 4
Ecwid screenshot 5
Gorgias Help Desk Software logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
Gorgias screenshot 1
Gorgias screenshot 2
Gorgias screenshot 3
Gorgias screenshot 4
Gorgias screenshot 5
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Pricing
Ecwid E-Commerce Platforms logo
Ecwid
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Venture
$19.00
/ month
Business
$39.00
/ month
Unlimited
$99.00
/ month
See all pricing
Gorgias Help Desk Software logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
Pros and Cons
Ecwid E-Commerce Platforms logo
Ecwid
Pros
  • Simple enough to plug into your existing websites
  • Lots of customization options
  • Great for adding extra integrations and features
  • Manage your store on the move with a mobile app
  • Various payment processing options
Cons
  • Not a standalone site builder
  • Limitations to the free plan
Gorgias Help Desk Software logo
Gorgias
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Ecwid E-Commerce Platforms logo
Ecwid
Small Business
96.86%
Mid Market
2.62%
Enterprise
0.52%
Gorgias Help Desk Software logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
Ecwid E-Commerce Platforms logo
Ecwid
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Gorgias Help Desk Software logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Ecwid E-Commerce Platforms logo
Ecwid
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Gorgias Help Desk Software logo
Gorgias
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Ecwid E-Commerce Platforms logo
Ecwid
  • Documentation
Gorgias Help Desk Software logo
Gorgias
  • Documentation
Integrations
Ecwid E-Commerce Platforms logo
Ecwid
Total integrations: 26
  • Adobe Commerce (Magento Commerce)
  • AppMySite
  • Attentive
  • Awin
  • BigCommerce Enterprise
  • Bold
  • Checkout.com
  • Duda
  • Easyship
  • FreshBooks
  • Gmail
  • Helpdesk
  • Intuit Mailchimp
  • InventorySource
  • Klaviyo
  • Meta for Business
  • Pagecloud
  • PartnerStack
  • PayPal Payments Pro
  • Postscript
  • Printful
  • Remarkety
  • Shareasale
  • Shogun Frontend
  • Shopify
  • Site123
  • Spocket
  • Square Online
  • Squarespace
  • Stripe
  • Synder
  • Tidio
  • Trustpilot
  • WebWave
  • Wholesale 2B
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zowie
  • inFlow Inventory
  • tawk.to
Gorgias Help Desk Software logo
Gorgias
Total integrations: 18
  • Adobe Commerce (Magento Commerce)
  • AppMySite
  • Attentive
  • Awin
  • BigCommerce Enterprise
  • Bold
  • Checkout.com
  • Duda
  • Easyship
  • FreshBooks
  • Gmail
  • Helpdesk
  • Intuit Mailchimp
  • InventorySource
  • Klaviyo
  • Meta for Business
  • Pagecloud
  • PartnerStack
  • PayPal Payments Pro
  • Postscript
  • Printful
  • Remarkety
  • Shareasale
  • Shogun Frontend
  • Shopify
  • Site123
  • Spocket
  • Square Online
  • Squarespace
  • Stripe
  • Synder
  • Tidio
  • Trustpilot
  • WebWave
  • Wholesale 2B
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zowie
  • inFlow Inventory
  • tawk.to
Top Alternatives
Ecwid E-Commerce Platforms logo
Ecwid
See all alternatives
Gorgias Help Desk Software logo
Gorgias
See all alternatives
Company Details
Ecwid E-Commerce Platforms logo
Ecwid
  • By Ecwid, Inc.
  • Located in Encinitas, California, United States
  • Founded in 2009
Gorgias Help Desk Software logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015