EngageBay vs Capsule CRM

Take a look at how EngageBay and Capsule CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. EngageBay scores 4.6 out of 5 from 216 reviews, while Capsule CRM has been rated 4.6 out of 5 from 171 reviews.
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EngageBay Logo

EngageBay

4.6
(216)
Capsule CRM Logo

Capsule CRM

4.6
(171)
At a Glance
EngageBay Logo
EngageBay
Starting at:
$12.74/month
Capsule CRM Logo
Capsule CRM
Starting at:
$18.00/seat/month
Overview
EngageBay Logo
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
EngageBay
View 5 images
EngageBay Screenshots
Capsule CRM Logo
Capsule CRM
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Capsule CRM
View 7 images
Capsule CRM Screenshots
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Pricing
EngageBay Logo
EngageBay
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
See all pricing
Capsule CRM Logo
Capsule CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
See all pricing
Pros and Cons
EngageBay Logo
EngageBay
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
Capsule CRM Logo
Capsule CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
EngageBay Logo
EngageBay
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Capsule CRM Logo
Capsule CRM
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Deployment
EngageBay Logo
EngageBay
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Capsule CRM Logo
Capsule CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
EngageBay Logo
EngageBay
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Capsule CRM Logo
Capsule CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
EngageBay Logo
EngageBay
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Capsule CRM Logo
Capsule CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
EngageBay Logo
EngageBay
Total integrations: 15
  • Calendly
  • CallHippo
  • DocuSign
  • FreeAgent
  • FreshBooks
  • Gmail
  • Google Calendar
  • Google Workspace
  • Gravity Forms
  • Helpdesk
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • JustCall
  • Mailgun
  • Microsoft 365
  • Microsoft Power BI
  • PandaDoc
  • Pinecone
  • Plivo
  • Postmark
  • Shopify
  • Smith.ai Live Website Chat
  • Stripe
  • SupportBee
  • Trello
  • Twilio
  • Typeform
  • Wufoo
  • Xero
  • Zapier
  • Zendesk
Capsule CRM Logo
Capsule CRM
Total integrations: 20
  • Calendly
  • CallHippo
  • DocuSign
  • FreeAgent
  • FreshBooks
  • Gmail
  • Google Calendar
  • Google Workspace
  • Gravity Forms
  • Helpdesk
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • JustCall
  • Mailgun
  • Microsoft 365
  • Microsoft Power BI
  • PandaDoc
  • Pinecone
  • Plivo
  • Postmark
  • Shopify
  • Smith.ai Live Website Chat
  • Stripe
  • SupportBee
  • Trello
  • Twilio
  • Typeform
  • Wufoo
  • Xero
  • Zapier
  • Zendesk
Top Alternatives
EngageBay Logo
EngageBay
See all alternatives
Capsule CRM Logo
Capsule CRM
See all alternatives
Company Details
EngageBay Logo
EngageBay
  • By EngageBay Inc.
  • Located in Tracy, California, United States
  • Founded in 2017
Capsule CRM Logo
Capsule CRM
  • By Zestia
  • Located in Manchester, England
  • Founded in 2009