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Capsule CRM
4.6
( 171 )
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At a Glance
Overview
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
Pros and Cons
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
15
- Calendly
- CallHippo
- DocuSign
- FreeAgent
- FreshBooks
- Gmail
- Google Calendar
- Google Workspace
- Gravity Forms
- Helpdesk
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Mailgun
- Microsoft 365
- Microsoft Power BI
- PandaDoc
- Pinecone
- Plivo
- Postmark
- Shopify
- Smith.ai Live Website Chat
- Stripe
- SupportBee
- Trello
- Twilio
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Total integrations:
21
- Calendly
- CallHippo
- DocuSign
- FreeAgent
- FreshBooks
- Gmail
- Google Calendar
- Google Workspace
- Gravity Forms
- Helpdesk
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Mailgun
- Microsoft 365
- Microsoft Power BI
- PandaDoc
- Pinecone
- Plivo
- Postmark
- Shopify
- Smith.ai Live Website Chat
- Stripe
- SupportBee
- Trello
- Twilio
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
- By Zestia
- Located in Manchester, England
- Founded in 2009
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