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Help Desk Software
Live Chat Software
Freshdesk Contact Center
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu… Learn more
Enterprise
Mid Market
Small Business
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great autom… Learn more
Enterprise
Mid Market
Small Business
FREE
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Basic
$15
Per Month
Pro
$25
Per Month
Free Trial Available
Pricing Available
Freshdesk Contact Center Pros
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Freshdesk Contact Center Cons
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HelpCrunch Pros
There is not sufficient information
HelpCrunch Cons
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Freshdesk Contact Center
HelpCrunch
Freshdesk Contact Center
HelpCrunch
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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