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Freshsales
4.5
( 1,104 )
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5.0
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Act! is one of the pioneer brands in its space that evolved into a customer relationship management platform, and cloud-app with a browser-based front end. It offers an integrated email marketing platform that is ideal for small to mid-sized companies. The software also has an easy-to-use dashboa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
No pricing information available
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
77.42%
Mid Market
17.51%
Enterprise
5.07%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- Asana
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Evernote
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Drive
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Nextiva
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- Slack
- Smith.ai Live Website Chat
- SurveySparrow
- Xero
- Zapier
- Zoom
Total integrations:
13
- Asana
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Evernote
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Drive
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Nextiva
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- Slack
- Smith.ai Live Website Chat
- SurveySparrow
- Xero
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Swiftpage
- Located in Denver, Colorado, United States
- Founded in 2001
