Freshsales vs Act!

Take a look at how Freshsales and Act! stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Act! has been rated 3.9 out of 5 from 434 reviews.
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Freshsales Logo

Freshsales

4.5
Act! Logo

Act!

3.9

( 434 )

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At a Glance
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Act! Logo
Act!
Pricing not provided by vendor
Overview
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Freshsales screenshot 1
Freshsales screenshot 2
Freshsales screenshot 3
Freshsales screenshot 4
Freshsales screenshot 5
Act! Logo
Act!
Act! is one of the pioneer brands in its space that evolved into a customer relationship management platform, and cloud-app with a browser-based front end. It offers an integrated email marketing platform that is ideal for small to mid-sized companies. The software also has an easy-to-use dashboa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Act! - Act! Homepage
View 1 images
Act! Screenshots
Act! Homepage
Act! Homepage
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Pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Act! Logo
Act!
No pricing information available
Pros and Cons
Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Act! Logo
Act!
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Act! Logo
Act!
Small Business
77.42%
Mid Market
17.51%
Enterprise
5.07%
Deployment
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Act! Logo
Act!
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales Logo
Freshsales
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Act! Logo
Act!
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Freshsales Logo
Freshsales
  • Documentation
Act! Logo
Act!
  • Documentation
Integrations
Freshsales Logo
Freshsales
Total integrations: 22
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Dropbox
  • Evernote
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Drive
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Teams
  • Nextiva
  • OneDrive
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • SurveySparrow
  • Xero
  • Zapier
  • Zoom
Act! Logo
Act!
Total integrations: 13
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Dropbox
  • Evernote
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Drive
  • HubSpot
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Microsoft Teams
  • Nextiva
  • OneDrive
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • SurveySparrow
  • Xero
  • Zapier
  • Zoom
Top Alternatives
Freshsales Logo
Freshsales
See all alternatives
Act! Logo
Act!
See all alternatives
Company Details
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Act! Logo
Act!
  • By Swiftpage
  • Located in Denver, Colorado, United States
  • Founded in 2001