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Freshsales vs Agile CRM Comparison
At a Glance
Website Monitoring Software
CRM Software
Overview
Freshsales
Freshsales’ intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud-ca… Learn more
Enterprise
Mid Market
Small Business
Agile CRM
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delivers… Learn more
Enterprise
Mid Market
Small Business
Pricing
Free
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Pricing Available
Free
$0
Per Month
Starter
$8.99
Per Month
Regular
$29.99
Per Month
Enterprise
$47.99
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Freshsales Pros
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- GDPR compliant and highly secure environment
- Excellent customer support
- Mobile app access for mobile workers
Freshsales Cons
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Agile CRM Pros
- Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Comprehensive email marketing and tracking features
- Third-party integrations with billing, social, and customer support
- Exit intent pop-ups and lead tracking
Agile CRM Cons
- Only available in English
- Not suitable for on-premises deployment
Screenshots
Freshsales
Agile CRM
Videos
Freshsales
Agile CRM
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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