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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Only available in English
- Not suitable for on-premises deployment
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
17
- Amazon SES
- Asana
- ClickDesk
- CloudTalk
- DocuSign
- FreshBooks
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- FullContact
- Gmail
- Help Scout
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- LiveHelpNow
- Mailmodo
- Microsoft 365
- Microsoft Exchange
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Plivo
- Reply
- SupportBee
- SurveySparrow
- Tidio
- UserVoice
- n8n
Total integrations:
15
- Amazon SES
- Asana
- ClickDesk
- CloudTalk
- DocuSign
- FreshBooks
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- FullContact
- Gmail
- Help Scout
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- LiveHelpNow
- Mailmodo
- Microsoft 365
- Microsoft Exchange
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Plivo
- Reply
- SupportBee
- SurveySparrow
- Tidio
- UserVoice
- n8n
Top Alternatives
Categories
Common categories include: CRM Software, Online Form Builder Software, and Email Tracking Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Agile CRM
- Located in Plano, Texas, United States
- Founded in 2013
