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Freshsales vs Agile CRM Comparison

Freshsales vs Agile CRM Comparison

Freshsales
Agile CRM

At a Glance

4.6

Website Monitoring Software

Starting at $0

Per Month

4.0

CRM Software

Starting at $0

Per Month

Overview

Freshsales

Freshsales’ intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud-ca…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Agile CRM

Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delivers…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69

Per Month

See Pricing Details

Free Plan Available

Pricing Available

Free

$0

Per Month

Starter

$8.99

Per Month

Regular

$29.99

Per Month

Enterprise

$47.99

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Freshsales Pros

  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
  • GDPR compliant and highly secure environment
  • Excellent customer support
  • Mobile app access for mobile workers

Freshsales Cons

  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts

Agile CRM Pros

  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
  • Comprehensive email marketing and tracking features
  • Third-party integrations with billing, social, and customer support
  • Exit intent pop-ups and lead tracking

Agile CRM Cons

  • Only available in English
  • Not suitable for on-premises deployment

Screenshots

Freshsales

Agile CRM

Videos

Freshsales

Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes

Agile CRM

Agile CRM Integrations

Top Alternatives

Better Stack

4.9

Starting at $0

per month

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

amoCRM

4.3

Starting at $15

per user, per month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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