Freshsales vs GetResponse
Take a look at how
Freshsales
and
GetResponse
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Freshsales
scores
4.5
out of 5 from
1104
reviews, while
GetResponse
has been rated
4.3
out of 5 from
678
reviews.
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Methodology
Freshsales
4.5
( 1,104 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Max
$0.00
/ month
basic
$19.00
/ month
Plus
$59.00
/ month
Professional
$119.00
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- List building and list automation options available
- GetResponse offers good templates
- Easy-to-use design and spam testing
- Supports powerful lead generation features best for eCommerce sites and webinar promotions
- Lets users monitor Google, Facebook, and Instagram from the GetResponse account
- Some of the landing pages don’t work great on mobile devices
- The drag-and-drop feature could use some tweaks
- The deliverability rate needs improvement
- Basic plan doesn’t offer webinar features
- Phone support is available only for the custom paid price plan
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
79.35%
Mid Market
14.31%
Enterprise
6.34%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- Alidropship
- AppMaster.io
- Asana
- Automizy
- BigCommerce
- Calendar
- ClickFunnels
- ClickMeeting
- CloudTalk
- Craftly.AI
- DocuSign
- Domain.com
- EasyTools
- EasyWebinar
- Elastic Email
- EverWebinar
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GrowSurf
- Hello Bar
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Learnworlds
- Lyne.ai
- Mailmodo
- Microsoft 365
- MyOwnConference
- Network Solutions
- OptinMonster
- Outgrow
- Overloop
- PandaDoc
- PartnerStack
- PayHip
- Pinecone
- Podia
- Purlem
- Reply
- SMTP.com
- Sellfy
- Sendowl
- Shopify
- ShortStack
- Simvoly
- Site123
- Smith.ai Live Website Chat
- Survey Junkie
- SurveySparrow
- Survicate
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
Total integrations:
42
- Alidropship
- AppMaster.io
- Asana
- Automizy
- BigCommerce
- Calendar
- ClickFunnels
- ClickMeeting
- CloudTalk
- Craftly.AI
- DocuSign
- Domain.com
- EasyTools
- EasyWebinar
- Elastic Email
- EverWebinar
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GrowSurf
- Hello Bar
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Learnworlds
- Lyne.ai
- Mailmodo
- Microsoft 365
- MyOwnConference
- Network Solutions
- OptinMonster
- Outgrow
- Overloop
- PandaDoc
- PartnerStack
- PayHip
- Pinecone
- Podia
- Purlem
- Reply
- SMTP.com
- Sellfy
- Sendowl
- Shopify
- ShortStack
- Simvoly
- Site123
- Smith.ai Live Website Chat
- Survey Junkie
- SurveySparrow
- Survicate
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
Top Alternatives
Categories
No common categories found.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By GetResponse
- Located in Gdansk, Pomeranian Voivodeship, Poland
- Founded in 1998
