Freshsales vs Infor CRM

Take a look at how Freshsales and Infor CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Infor CRM has been rated 3.3 out of 5 from 74 reviews.
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Freshsales logo

Freshsales

4.5
(1,104)
Infor CRM logo

Infor CRM

3.3
(74)
At a Glance
Freshsales logo
Freshsales
Starting at:
$0.00/month
Infor CRM logo
Infor CRM
Pricing not provided by vendor
Overview
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Infor CRM logo
Infor CRM
Infor CRM Provides tools for individuals, teams, and companies to help boost sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM delivers sales teams' data with rich customer information from interactions and transactions across the busin... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Infor CRM
View 7 images
Infor CRM Screenshots
Pricing
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Infor CRM logo
Infor CRM
No pricing information available
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Pros and Cons
Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Infor CRM logo
Infor CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Infor CRM logo
Infor CRM
Small Business
29.73%
Mid Market
54.05%
Enterprise
16.22%
Deployment
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Infor CRM logo
Infor CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Infor CRM logo
Infor CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Infor CRM logo
Infor CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Freshsales logo
Freshsales
See all alternatives
Infor CRM logo
Infor CRM
See all alternatives
Company Details
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Infor CRM logo
Infor CRM
  • By Infor
  • Located in New York, NY, United States
  • Founded in 2002