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Methodology
Freshsales
4.5
( 1,104 )
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5.0
(1)
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 4 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Standard
$7.00
/ month
Pro
$8.00
/ month
Enterprise
$11.00
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
88.91%
Mid Market
9.21%
Enterprise
1.88%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- Asana
- Automate.io
- Calendar
- CloudTalk
- DocuSign
- Folderly
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Kommo
- Kontent.ai
- Lyne.ai
- Mailmodo
- Microsoft 365
- MySQL
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- Smith.ai Live Website Chat
- SurveySparrow
- Typeform
- Warmy
- WooCommerce
- Zapier
Total integrations:
12
- Asana
- Automate.io
- Calendar
- CloudTalk
- DocuSign
- Folderly
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Kommo
- Kontent.ai
- Lyne.ai
- Mailmodo
- Microsoft 365
- MySQL
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- Smith.ai Live Website Chat
- SurveySparrow
- Typeform
- Warmy
- WooCommerce
- Zapier
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By SendPulse
- Located in Wilmington, Delaware, United States
- Founded in 2015
