Gist vs Helpshift

Take a look at how Gist and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Gist scores 4.6 out of 5 from 215 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
Share
Findstack offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Gist logo

Gist

4.6
(215)
Helpshift logo

Helpshift

4.3
(379)
At a Glance
Gist logo
Gist
Starting at:
$29.00/month
Helpshift logo
Helpshift
Starting at:
$150.00/month
Overview
Gist logo
Gist
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple co... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gist
View 4 images
Gist Screenshots
Helpshift logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Gist logo
Gist
Free trial available
Free plan available
Billing type Recurring Subscription
Professional
$29.00
/ month
Premium
$99.00
/ month
See all pricing
Helpshift logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Pros and Cons
Gist logo
Gist
Pros
  • Free plan is quite comprehensive
  • Supports advanced cross-channel messaging
  • Offers buildable forms and popups
Cons
  • Clunky chat history functionality
  • Limited integrations
Helpshift logo
Helpshift
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Gist logo
Gist
Small Business
93.95%
Mid Market
5.12%
Enterprise
0.93%
Helpshift logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
Gist logo
Gist
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Gist logo
Gist
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Helpshift logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Gist logo
Gist
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Helpshift logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Gist logo
Gist
Total integrations: 25
  • Adjust
  • Airtable
  • AppsFlyer
  • Asana
  • Calendly
  • Cyclr
  • Desk.com
  • Dropbox
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Drive
  • HubSpot
  • HubSpot Operations Hub
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • SendBird
  • Shopify
  • Slack
  • Squarespace
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Wix
  • Xero
  • Zapier
  • Zendesk
  • Zoom
Helpshift logo
Helpshift
Total integrations: 27
  • Adjust
  • Airtable
  • AppsFlyer
  • Asana
  • Calendly
  • Cyclr
  • Desk.com
  • Dropbox
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Drive
  • HubSpot
  • HubSpot Operations Hub
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • SendBird
  • Shopify
  • Slack
  • Squarespace
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Wix
  • Xero
  • Zapier
  • Zendesk
  • Zoom
Top Alternatives
Gist logo
Gist
See all alternatives
Helpshift logo
Helpshift
See all alternatives
Company Details
Gist logo
Gist
  • By Gist
  • Located in Tampa, Florida, United States
  • Founded in 2016
Helpshift logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012