HelpCrunch vs Agile CRM

Take a look at how HelpCrunch and Agile CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Agile CRM has been rated 4.1 out of 5 from 344 reviews.
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HelpCrunch Logo

HelpCrunch

4.7
(204)
Agile CRM Logo

Agile CRM

4.1
(344)
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At a Glance
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
Agile CRM Logo
Agile CRM
Starting at:
$8.99/month
Overview
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
HelpCrunch screenshot 1
HelpCrunch screenshot 2
HelpCrunch screenshot 3
HelpCrunch screenshot 4
HelpCrunch screenshot 5
Agile CRM Logo
Agile CRM
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Agile CRM
View 5 images
Agile CRM Screenshots
Agile CRM screenshot 1
Agile CRM screenshot 2
Agile CRM screenshot 3
Agile CRM screenshot 4
Agile CRM screenshot 5
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Pricing
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Agile CRM Logo
Agile CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
See all pricing
Pros and Cons
HelpCrunch Logo
HelpCrunch
Pros

Not enough data available.

Cons

Not enough data available.

Agile CRM Logo
Agile CRM
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Reviewer's Segments
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Agile CRM Logo
Agile CRM
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Agile CRM Logo
Agile CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch Logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Agile CRM Logo
Agile CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch Logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Agile CRM Logo
Agile CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
HelpCrunch Logo
HelpCrunch
Total integrations: 14
  • Adobe Commerce (Magento Commerce)
  • Amazon SES
  • BigCommerce
  • ClickDesk
  • CloudTalk
  • Drupal
  • FreshBooks
  • FullContact
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • Helpdesk
  • Joomla
  • LiveHelpNow
  • Microsoft Exchange
  • Pinecone
  • Pipedrive
  • Plivo
  • PrestaShop
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • Squarespace
  • SupportBee
  • Tidio
  • UserVoice
  • Wix
  • Zapier
  • Zendesk
  • n8n
Agile CRM Logo
Agile CRM
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • Amazon SES
  • BigCommerce
  • ClickDesk
  • CloudTalk
  • Drupal
  • FreshBooks
  • FullContact
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • Helpdesk
  • Joomla
  • LiveHelpNow
  • Microsoft Exchange
  • Pinecone
  • Pipedrive
  • Plivo
  • PrestaShop
  • Shopify
  • Slack
  • Smith.ai Live Website Chat
  • Squarespace
  • SupportBee
  • Tidio
  • UserVoice
  • Wix
  • Zapier
  • Zendesk
  • n8n
Top Alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
Agile CRM Logo
Agile CRM
See all alternatives
Company Details
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
Agile CRM Logo
Agile CRM
  • By Agile CRM
  • Located in Plano, Texas, United States
  • Founded in 2013