HelpCrunch vs Benchmark Email
Take a look at how HelpCrunch and Benchmark Email stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Benchmark Email has been rated 4.3 out of 5 from 92 reviews.
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At a Glance
Overview
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Benchmark Email is a growth-focused email marketing platform that gives users extensive tools that can help businesses engage better with their contacts and hopefully turn them into clients or customers. Benchmark is a great native split testing platform and provides automated list cleaning. This... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Pro
$13.00
/ month
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Great native split testing
- List cleaning automation is very easy
- Perfectly optimized for mobile use
- Pricing runs high compared to competition
- Buggy text formatting feature
Reviewer's Segments
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Small Business
71.74%
Mid Market
19.57%
Enterprise
8.7%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
14
- Adobe Commerce (Magento Commerce)
- Automate.io
- BigCommerce
- Drupal
- EverWebinar
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Groove
- Joomla
- Jotform
- LiveChat
- OptinMonster
- Pipedrive
- Pipeline CRM Formerly PipelineDeals
- PrestaShop
- Recurly
- Shopify
- Slack
- Squarespace
- ViralSweep
- WebinarJam
- Wishpond
- Wix
- Wufoo
- Zapier
- Zendesk
- Zoho ContactManager
- rasa.io
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Automate.io
- BigCommerce
- Drupal
- EverWebinar
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Groove
- Joomla
- Jotform
- LiveChat
- OptinMonster
- Pipedrive
- Pipeline CRM Formerly PipelineDeals
- PrestaShop
- Recurly
- Shopify
- Slack
- Squarespace
- ViralSweep
- WebinarJam
- Wishpond
- Wix
- Wufoo
- Zapier
- Zendesk
- Zoho ContactManager
- rasa.io
Top Alternatives
Categories
Common categories include: Email Marketing Software.
Company Details
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
- By Benchmark Internet Group, LLC
- Located in Los Alamitos, California, United States
- Founded in 2004
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