Helpshift vs ManyChat

Take a look at how Helpshift and ManyChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpshift scores 4.3 out of 5 from 379 reviews, while ManyChat has been rated 4.6 out of 5 from 142 reviews.
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Helpshift Logo

Helpshift

4.3

( 379 )

ManyChat Logo

ManyChat

4.6

( 142 )

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At a Glance
Helpshift Logo
Helpshift
Starting at:
$150.00/month
ManyChat Logo
ManyChat
Starting at:
$15.00/month
Overview
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
ManyChat Logo
ManyChat
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ManyChat
View 5 images
ManyChat Screenshots
ManyChat screenshot 1
ManyChat screenshot 2
ManyChat screenshot 3
ManyChat screenshot 4
ManyChat Homepage
ManyChat Homepage
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Pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
ManyChat Logo
ManyChat
Free trial available
Free plan available
Billing type Recurring Subscription
Pro
$15.00
/ month
See all pricing
Reviewer's Segments
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
ManyChat Logo
ManyChat
Small Business
90.14%
Mid Market
8.45%
Enterprise
1.41%
Deployment
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ManyChat Logo
ManyChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
ManyChat Logo
ManyChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Helpshift Logo
Helpshift
  • Documentation
ManyChat Logo
ManyChat
  • Documentation
Integrations
Helpshift Logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • Chatfuel
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Drive
  • Google Forms
  • Google Sheets
  • HubSpot
  • HubSpot Marketing Hub
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Kit
  • Klaviyo
  • Meta for Business
  • Microsoft Excel
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
ManyChat Logo
ManyChat
Total integrations: 15
  • AppsFlyer
  • Asana
  • Chatfuel
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Drive
  • Google Forms
  • Google Sheets
  • HubSpot
  • HubSpot Marketing Hub
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Kit
  • Klaviyo
  • Meta for Business
  • Microsoft Excel
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
Top Alternatives
Helpshift Logo
Helpshift
See all alternatives
ManyChat Logo
ManyChat
See all alternatives
Company Details
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012
ManyChat Logo
ManyChat
  • By ManyChat, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015