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At a Glance
Overview
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
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Enterprises
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Engage
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Convert
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Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
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Reviewer's Segments
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
66
- Adobe Commerce (Magento Commerce)
- Amplitude Analytics
- AppSumo
- Attentive
- Automate.io
- BRYTER
- Baremetrics
- BigCommerce Enterprise
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- Gmail
- GoToWebinar
- Google Forms
- Help.com
- Helpdesk
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Jira Core
- Klaviyo
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Meta for Business
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- PostHog
- Postmark
- Postscript
- Respond.io
- Retool
- Segment
- Shogun Frontend
- Shopify
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Trustpilot
- Ucraft
- Viewabo
- Wistia
- Wix Ecommerce
- Wrike
- Yotpo
- Zapier
- Zendesk Chat
- Zowie
- folk
- tawk.to
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Amplitude Analytics
- AppSumo
- Attentive
- Automate.io
- BRYTER
- Baremetrics
- BigCommerce Enterprise
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- Gmail
- GoToWebinar
- Google Forms
- Help.com
- Helpdesk
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Jira Core
- Klaviyo
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Meta for Business
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- Pinecone
- PostHog
- Postmark
- Postscript
- Respond.io
- Retool
- Segment
- Shogun Frontend
- Shopify
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Trustpilot
- Ucraft
- Viewabo
- Wistia
- Wix Ecommerce
- Wrike
- Yotpo
- Zapier
- Zendesk Chat
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Common categories include: Live Chat Software, Digital Customer Service Platforms, Help Desk Software, and Customer Self-Service Software.
Company Details
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
- By Gorgias Inc.
- Located in San Francisco, California, United States
- Founded in 2015
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