Intercom vs Gorgias

Take a look at how Intercom and Gorgias stack up against each other across pricing, features, and support using feedback from real users like yourself. Intercom scores 4.5 out of 5 from 2927 reviews, while Gorgias has been rated 4.6 out of 5 from 504 reviews.
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Intercom logo

Intercom

4.5
(2,927)
Gorgias logo

Gorgias

4.6
(504)
At a Glance
Intercom logo
Intercom
Starting at:
$74.00/month
Gorgias logo
Gorgias
Starting at:
$10.00/month
Overview
Intercom logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
Gorgias logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
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Pricing
Intercom logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Gorgias logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Intercom logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Gorgias logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
Intercom logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Gorgias logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Intercom logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Gorgias logo
Gorgias
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Intercom logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Gorgias logo
Gorgias
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Intercom logo
Intercom
Total integrations: 66
  • Adobe Commerce (Magento Commerce)
  • Amplitude Analytics
  • AppSumo
  • Attentive
  • Automate.io
  • BRYTER
  • Baremetrics
  • BigCommerce Enterprise
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Creatio
  • Dialpad Talk
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • GUDSHO Video
  • Ghost
  • GitHub
  • Gmail
  • GoToWebinar
  • Google Forms
  • Help.com
  • Helpdesk
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Jira Core
  • Klaviyo
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Meta for Business
  • Microsoft Teams
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Postscript
  • Respond.io
  • Retool
  • Segment
  • Shogun Frontend
  • Shopify
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • Softr
  • Streak
  • Stripe
  • SupportBee
  • Supportbench
  • Time Doctor
  • Trustpilot
  • Ucraft
  • Viewabo
  • Wistia
  • Wix Ecommerce
  • Wrike
  • Yotpo
  • Zapier
  • Zendesk Chat
  • Zowie
  • folk
  • tawk.to
Gorgias logo
Gorgias
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • Amplitude Analytics
  • AppSumo
  • Attentive
  • Automate.io
  • BRYTER
  • Baremetrics
  • BigCommerce Enterprise
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Cloudzy
  • Coda
  • CometChat
  • Confluence
  • Creatio
  • Dialpad Talk
  • Duda
  • EngageBay
  • Enonic
  • Flowrite
  • Framer
  • GUDSHO Video
  • Ghost
  • GitHub
  • Gmail
  • GoToWebinar
  • Google Forms
  • Help.com
  • Helpdesk
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Jira Core
  • Klaviyo
  • Landbot
  • Litmus
  • Livestorm
  • Mailercloud
  • Mailmodo
  • Managed Server Hosting
  • Meta for Business
  • Microsoft Teams
  • Outgrow
  • Overloop
  • PartnerStack
  • Pinecone
  • PostHog
  • Postmark
  • Postscript
  • Respond.io
  • Retool
  • Segment
  • Shogun Frontend
  • Shopify
  • Shuffle
  • Site123
  • Sitecore Experience Manager
  • SmartSuite
  • Softr
  • Streak
  • Stripe
  • SupportBee
  • Supportbench
  • Time Doctor
  • Trustpilot
  • Ucraft
  • Viewabo
  • Wistia
  • Wix Ecommerce
  • Wrike
  • Yotpo
  • Zapier
  • Zendesk Chat
  • Zowie
  • folk
  • tawk.to
Top Alternatives
Intercom logo
Intercom
See all alternatives
Gorgias logo
Gorgias
See all alternatives
Company Details
Intercom logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011
Gorgias logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015