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Methodology
Zendesk Sell
4.2
( 482 )
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At a Glance
Overview
Formerly known as InfusionSoft, Keap is an all-in-one, cloud-based sales, and marketing software option offering customer relationship management (CRM), marketing automation tools, and eCommerce features. Keap is the preferred platform for small businesses that rely on the platform to streamline ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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A modern sales CRM designed to improve sales productivity, visibility into pipeline stages, lead/contact/deal tracking, workflow automation, revenue forecasting, and communication tools. It's positioned for teams looking to streamline the full sales cycle. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Pro
$169.00
/ month
Max
$249.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Sell Team
$19.00
/ month
Sell Growth
$55.00
/ month
Sell Professional
$115.00
/ month
Sell Enterprise
$169.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- All-in-one sales CRM with communication tracking (calls, texts, emails) and task management.
- Rich API ecosystem: Core, Sync, Firehose, Search support for integrations and event streams.
- Progressive feature set: teams can start small and scale with higher tiers.
- Best practices and developer tools (ZCLI, custom objects) for extensibility.
- Good pipeline visibility, forecasting and reporting.
- Advanced features (lead scoring, deal scoring, multiple pipelines, roles & permissions) are locked to higher (more expensive) tiers.
- AI-powered features / intelligent automation are more present in Suite/Support rather than core Sell; ambiguity around exact AI included in Sell tiers.
- No self-hosting, no open-source version.
- Language / locale support for Sell itself not clearly documented.
- Potential cost escalation for growing teams due to per-seat pricing and expensive higher tiers.
Reviewer's Segments
Small Business
88.56%
Mid Market
9.81%
Enterprise
1.63%
Small Business
63.49%
Mid Market
29.46%
Enterprise
7.05%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
15
- Acuity Scheduling
- BigMarker
- Dropbox
- Dropbox Business
- EasyWebinar
- EverWebinar
- Gmail
- Google Calendar
- Google Workspace
- HubSpot Marketing Hub
- InboxAlly
- Intuit Mailchimp
- Involve.Me
- Lighthouse
- Rippling
- Slack
- Smith.ai Live Website Chat
- Squarespace
- SurveyMonkey
- Thinkific Plus
- WebinarNinja
- Wistia
- Zapier
- Zendesk Chat
Total integrations:
9
- Acuity Scheduling
- BigMarker
- Dropbox
- Dropbox Business
- EasyWebinar
- EverWebinar
- Gmail
- Google Calendar
- Google Workspace
- HubSpot Marketing Hub
- InboxAlly
- Intuit Mailchimp
- Involve.Me
- Lighthouse
- Rippling
- Slack
- Smith.ai Live Website Chat
- Squarespace
- SurveyMonkey
- Thinkific Plus
- WebinarNinja
- Wistia
- Zapier
- Zendesk Chat
Top Alternatives
Categories
Common categories include: CRM Software and Sales Analytics Software.
Company Details
- By Keap
- Located in Chandler, Arizona, United States
- Founded in 2001
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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