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Methodology
Start selling digital products with Crevio
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Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
27
- 1CRM
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- Avast Business Antivirus
- Benchmark Email
- Better Stack
- ChatArt
- ChatBot
- ChatGPT
- Clearbit
- Click2Magic
- Creatio
- Deskxpand
- Domain.com
- Dropbox Business
- Easywp
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Grasshopper
- Helpshift
- HostGator Website Builder
- HostWP.io
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jimdo
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Omnisend
- Pinecone
- Rewind AI
- Ring Central
- RingCentral MVP
- Shift4Shop
- Site123
- Skuid
- Smartsheet
- Supportbench
- Survicate
- TeamViewer
- Ucraft
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- WooCommerce
- Xperify
- Zapier
- Zendesk CRM
- Zendesk Support Suite
- Zoho Assist
- Zoho Workplace
- Zowie
- noCRM.io
Total integrations:
53
- 1CRM
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- Avast Business Antivirus
- Benchmark Email
- Better Stack
- ChatArt
- ChatBot
- ChatGPT
- Clearbit
- Click2Magic
- Creatio
- Deskxpand
- Domain.com
- Dropbox Business
- Easywp
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- GoDaddy Email & Office
- GoDaddy Website Builder
- Godaddy Hosting
- Grasshopper
- Helpshift
- HostGator Website Builder
- HostWP.io
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jimdo
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Omnisend
- Pinecone
- Rewind AI
- Ring Central
- RingCentral MVP
- Shift4Shop
- Site123
- Skuid
- Smartsheet
- Supportbench
- Survicate
- TeamViewer
- Ucraft
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- WP Engine
- WebWave
- WhatsApp Business
- Wix
- WooCommerce
- Xperify
- Zapier
- Zendesk CRM
- Zendesk Support Suite
- Zoho Assist
- Zoho Workplace
- Zowie
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software and Help Desk Software.
Company Details
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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