LiveHelpNow vs Helpshift

Take a look at how LiveHelpNow and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveHelpNow scores 4.3 out of 5 from 150 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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LiveHelpNow Logo

LiveHelpNow

4.3
(150)
Helpshift Logo

Helpshift

4.3
(379)
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At a Glance
LiveHelpNow Logo
LiveHelpNow
Starting at:
$9.00/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
LiveHelpNow Logo
LiveHelpNow
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveHelpNow
View 5 images
LiveHelpNow Screenshots
LiveHelpNow screenshot 1
LiveHelpNow screenshot 2
LiveHelpNow screenshot 3
LiveHelpNow screenshot 4
LiveHelpNow screenshot 5
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
LiveHelpNow Logo
LiveHelpNow
Free trial available
Free plan available
Billing type Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
LiveHelpNow Logo
LiveHelpNow
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
LiveHelpNow Logo
LiveHelpNow
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveHelpNow Logo
LiveHelpNow
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Helpshift Logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LiveHelpNow Logo
LiveHelpNow
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Helpshift Logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LiveHelpNow Logo
LiveHelpNow
Total integrations: 16
  • Agile CRM
  • AppsFlyer
  • Asana
  • BigCommerce
  • Desk.com
  • Dropbox Business
  • Drupal
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Squarespace
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Wix
  • Zapier
  • Zendesk
Helpshift Logo
Helpshift
Total integrations: 28
  • Agile CRM
  • AppsFlyer
  • Asana
  • BigCommerce
  • Desk.com
  • Dropbox Business
  • Drupal
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Squarespace
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Wix
  • Zapier
  • Zendesk
Top Alternatives
LiveHelpNow Logo
LiveHelpNow
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
LiveHelpNow Logo
LiveHelpNow
  • By LiveHelpNow, LLC
  • Located in Wynnewood, Pennsylvania, United States
  • Founded in 2003
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012