LiveHelpNow vs Respond.io
Take a look at how
LiveHelpNow
and
Respond.io
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
LiveHelpNow
scores
4.3
out of 5 from
150
reviews, while
Respond.io
has been rated
4.8
out of 5 from
152
reviews.
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Methodology
LiveHelpNow
4.3
( 150 )
Respond.io
4.8
( 152 )
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At a Glance
Overview
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Live chat and texting
$21.00
/ month
Ticket Management
$21.00
/ month
Knowledge Base
$21.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
Reviewer's Segments
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Agile CRM
- BigCommerce
- Copper
- Drupal
- Gmail
- Google Analytics
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Microsoft Teams
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Squarespace
- Twilio
- WhatsApp Business
- Wix
- Zapier
Total integrations:
11
- Agile CRM
- BigCommerce
- Copper
- Drupal
- Gmail
- Google Analytics
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Microsoft Teams
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Squarespace
- Twilio
- WhatsApp Business
- Wix
- Zapier
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
- By respond.io
- Located in Kuala Lumpur, Malaysia
- Founded in 2017
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