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Methodology
Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Mailjet’s impressive, multi-user collaboration features make it the preferred email tool for teams and agencies. The platform offers great pricing options that comes with simple automation workflows and extensive newsletter templates. Team members can be invited and assigned to specific roles and... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Essential
$15.00
/ month
Premium
$25.00
/ month
Custom
Contact Us
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Impressive multi-user collaboration feature
- Affordable pricing options
- Simple automation workflows
- Great selection of newsletter templates
- Segmentation options are limited
- Automation conditions can be limiting
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
75.5%
Mid Market
16.56%
Enterprise
7.95%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
26
- Asana
- Bookyourdata
- Calendar
- CloudTalk
- DocuSign
- Elastic Email
- Eventbrite
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Workspace
- Helpdesk
- HubSpot Marketing Hub
- InboxAlly
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- KrispCall
- Litmus
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- PayHip
- Pinecone
- Reply
- SMTP.com
- Shopify
- Smith.ai Live Website Chat
- Storylane
- SurveySparrow
- Warmy
- rasa.io
Total integrations:
13
- Asana
- Bookyourdata
- Calendar
- CloudTalk
- DocuSign
- Elastic Email
- Eventbrite
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Workspace
- Helpdesk
- HubSpot Marketing Hub
- InboxAlly
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- KrispCall
- Litmus
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- PayHip
- Pinecone
- Reply
- SMTP.com
- Shopify
- Smith.ai Live Website Chat
- Storylane
- SurveySparrow
- Warmy
- rasa.io
Top Alternatives
Categories
No common categories found.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Mailjet SAS
- Located in Paris, France
- Founded in 2010
