Olark vs Tidio

Take a look at how Olark and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Olark scores 4.3 out of 5 from 223 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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Olark Logo

Olark

4.3
(223)
Tidio Logo

Tidio

4.7
(1,413)
At a Glance
Olark Logo
Olark
Starting at:
$29.00/month
Tidio Logo
Tidio
Starting at:
$19.00/month
Overview
Olark Logo
Olark
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Olark
View 5 images
Olark Screenshots
Tidio Logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
Olark Logo
Olark
Free trial available
Free plan available
Billing type Recurring Subscription
Full-featured live chat
$29.00
/ month
See all pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
Olark Logo
Olark
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
Olark Logo
Olark
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Olark Logo
Olark
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Olark Logo
Olark
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Olark Logo
Olark
Total integrations: 15
  • Agile CRM
  • Desk.com
  • Duda
  • Front
  • Google Analytics 360 Formerly Google Analytics Premium
  • Groove
  • Highrise
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Nimble
  • Pinecone
  • Shopify
  • Sitecore Experience Manager
  • SnapEngage
  • Testimonial
  • Wix
  • Zapier
  • Zoho CRM
Tidio Logo
Tidio
Total integrations: 10
  • Agile CRM
  • Desk.com
  • Duda
  • Front
  • Google Analytics 360 Formerly Google Analytics Premium
  • Groove
  • Highrise
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Nimble
  • Pinecone
  • Shopify
  • Sitecore Experience Manager
  • SnapEngage
  • Testimonial
  • Wix
  • Zapier
  • Zoho CRM
Top Alternatives
Olark Logo
Olark
See all alternatives
Tidio Logo
Tidio
See all alternatives
Company Details
Olark Logo
Olark
  • By Olark
  • Located in Ann Arbor, Michigan, United States
  • Founded in 2009
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013