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Provide Support Live Chat
4.4
( 16 )
Zendesk Chat
No reviews yet
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Aircall
- Better Stack
- BigCommerce
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- LiveAgent
- Loom
- MODX
- Microsoft Excel
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Squarespace
- TeamViewer
- Volusion
- WhatsApp Business
- Wix
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zowie
Total integrations:
17
- Adobe Commerce (Magento Commerce)
- Aircall
- Better Stack
- BigCommerce
- Dropbox
- Dropbox Business
- Drupal
- Duda
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- LiveAgent
- Loom
- MODX
- Microsoft Excel
- Pipedrive
- Shopify
- Site123
- Sitecore Experience Manager
- Squarespace
- TeamViewer
- Volusion
- WhatsApp Business
- Wix
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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