Reply vs Freshsales

Take a look at how Reply and Freshsales stack up against each other across pricing, features, and support using feedback from real users like yourself. Reply scores 4.6 out of 5 from 1202 reviews, while Freshsales has been rated 4.5 out of 5 from 1104 reviews.
Reply logo

Reply

4.6
(1,202)
Freshsales logo

Freshsales

4.5
(1,104)
At a Glance
Reply logo
Reply
Starting at:
$0.00/seat/month
Freshsales logo
Freshsales
Starting at:
$0.00/month
Overview
Reply logo
Reply
Reply is an AI-powered Sales Engagement Platform that helps businesses find new prospects, engage them through multiple channels, and create more opportunities at scale. From building targeted prospect lists with our own free database of 140+ million contacts to booking calls right through the pl... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Reply
View 6 images
Reply Screenshots
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Pricing
Reply logo
Reply
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Custom
$0.00
per seat/ month
Starter
$60.00
per seat/ month
Agency Professional
$60.00
per seat/ year
Agency Starter
$60.00
per seat/ month
Professional
$90.00
per seat/ month
See all pricing
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
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Pros and Cons
Reply logo
Reply
Pros

Not enough data available.

Cons

Not enough data available.

Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Reviewer's Segments
Reply logo
Reply
Small Business
84.44%
Mid Market
14.56%
Enterprise
1.0%
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
Reply logo
Reply
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Reply logo
Reply
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Reply logo
Reply
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Reply logo
Reply
See all alternatives
Freshsales logo
Freshsales
See all alternatives
Company Details
Reply logo
Reply
  • By Reply
  • Located in San Jose, California
  • Founded in 2016
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010