Respond.io vs LiveHelpNow
Take a look at how Respond.io and LiveHelpNow stack up against each other across pricing, features, and support using feedback from real users like yourself. Respond.io scores 4.8 out of 5 from 152 reviews, while LiveHelpNow has been rated 4.3 out of 5 from 150 reviews.
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At a Glance
Overview
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Reviewer's Segments
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
11
- Agile CRM
- BigCommerce
- Copper
- Drupal
- Gmail
- Google Analytics
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Microsoft Teams
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Squarespace
- Twilio
- WhatsApp Business
- Wix
- Zapier
Total integrations:
16
- Agile CRM
- BigCommerce
- Copper
- Drupal
- Gmail
- Google Analytics
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Joomla
- Microsoft Teams
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Squarespace
- Twilio
- WhatsApp Business
- Wix
- Zapier
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By respond.io
- Located in Kuala Lumpur, Malaysia
- Founded in 2017
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
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