Salesforce Sales Cloud vs ZoomInfo Chat

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Salesforce Sales Cloud CRM Software logo

Salesforce Sales Cloud

4.4
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At a Glance
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
Starting at:
$25.00/seat/month
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
Pricing not provided by vendor
Overview
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Salesforce Sales Cloud - Salesforce Sales Cloud Homepage
View 1 images
Salesforce Sales Cloud Screenshots
Salesforce Sales Cloud Homepage
Salesforce Sales Cloud Homepage
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
ZoomInfo chat is a live chat software that creates the perfect balance between human-first experiences that delivers highly targeted tools and features for critical visitors and audiences. ZoomInfo chat also has the ability to create perfectly scalable personalized AI-driven nurture experiences w... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ZoomInfo Chat
View 5 images
ZoomInfo Chat Screenshots
ZoomInfo Chat screenshot 1
ZoomInfo Chat screenshot 2
ZoomInfo Chat screenshot 3
ZoomInfo Chat screenshot 4
ZoomInfo Chat screenshot 5
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Pricing
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
See all pricing
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
No pricing information available
Pros and Cons
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
Pros
  • 24/7 customer support from a dedicated service team
  • Lots of automation and personalization features
  • Cloud-hosted system for faster performance
  • Open API with tons of integrations available
  • Comprehensive sales, service, and marketing
Cons
  • Not suitable for on-premises deployment
  • No live-chat support
  • Can be complex for some
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
Insufficient data to show segment split
Deployment
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
  • Documentation
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
  • Documentation
Integrations
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
Total integrations: 40
  • 8base
  • Adobe Acrobat DC
  • Adobe Marketo Engage
  • Agility CMS
  • Apollo.io
  • Better Stack
  • BigContacts
  • BigMarker
  • BigTime
  • Bloomreach Commerce Experience Cloud
  • BrightTALK
  • BuiltWith
  • Calendly
  • ChatBeacon
  • Chatter
  • Chili Piper
  • Clearbit
  • ClickDesk
  • Cognism
  • Constant Contact
  • CoreMedia Experience Platform
  • Demio
  • Drift
  • Emma
  • Gmail
  • GoToWebinar
  • Gong
  • Google Analytics
  • Google Sheets
  • Helpdesk
  • HubSpot
  • Intercom
  • Leadpages
  • LinkedIn Sales Navigator
  • LivePerson
  • Marketo
  • Microsoft Teams
  • ON24
  • Okta
  • Outreach
  • Pardot
  • Pinecone
  • Respond.io
  • Rocketlane
  • Salesforce Marketing Cloud
  • Salesloft
  • Shopify
  • Slack
  • SpatialChat
  • Supportbench
  • SysTools IMAP Migration Tool
  • Wappalyzer
  • WorkCast Present+
  • Zapier
  • Zoom Events and Webinars
  • eWebinar
  • iContact
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
Total integrations: 18
  • 8base
  • Adobe Acrobat DC
  • Adobe Marketo Engage
  • Agility CMS
  • Apollo.io
  • Better Stack
  • BigContacts
  • BigMarker
  • BigTime
  • Bloomreach Commerce Experience Cloud
  • BrightTALK
  • BuiltWith
  • Calendly
  • ChatBeacon
  • Chatter
  • Chili Piper
  • Clearbit
  • ClickDesk
  • Cognism
  • Constant Contact
  • CoreMedia Experience Platform
  • Demio
  • Drift
  • Emma
  • Gmail
  • GoToWebinar
  • Gong
  • Google Analytics
  • Google Sheets
  • Helpdesk
  • HubSpot
  • Intercom
  • Leadpages
  • LinkedIn Sales Navigator
  • LivePerson
  • Marketo
  • Microsoft Teams
  • ON24
  • Okta
  • Outreach
  • Pardot
  • Pinecone
  • Respond.io
  • Rocketlane
  • Salesforce Marketing Cloud
  • Salesloft
  • Shopify
  • Slack
  • SpatialChat
  • Supportbench
  • SysTools IMAP Migration Tool
  • Wappalyzer
  • WorkCast Present+
  • Zapier
  • Zoom Events and Webinars
  • eWebinar
  • iContact
Top Alternatives
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
See all alternatives
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
See all alternatives
Company Details
Salesforce Sales Cloud CRM Software logo
Salesforce Sales Cloud
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
  • By ZoomInfo
  • Located in Vancouver, Washington, United States
  • Founded in 2000