SurveySparrow vs Freshsales
Take a look at how SurveySparrow and Freshsales stack up against each other across pricing, features, and support using feedback from real users like yourself. SurveySparrow scores 4.4 out of 5 from 1903 reviews, while Freshsales has been rated 4.5 out of 5 from 1104 reviews.
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At a Glance
Overview
SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed acro... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$39.00
/ month
Premium
$59.00
/ month
Business
$199.00
/ month
Enterprise
$699.00
/ year
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
69.21%
Mid Market
23.96%
Enterprise
6.83%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
23
- Airtable
- Asana
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Drive
- Google Sheets
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Pipedrive
- Reply
- Shopify
- Slack
- Smith.ai Live Website Chat
- Stripe
- SurveySparrow
- Trello
- Zapier
- Zendesk
- Zenkit
- Zoho CRM
Total integrations:
22
- Airtable
- Asana
- Calendar
- CloudTalk
- DocuSign
- Dropbox
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Drive
- Google Sheets
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Teams
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Pipedrive
- Reply
- Shopify
- Slack
- Smith.ai Live Website Chat
- Stripe
- SurveySparrow
- Trello
- Zapier
- Zendesk
- Zenkit
- Zoho CRM
Top Alternatives
Categories
Common categories include: Online Form Builder Software.
Company Details
- By SurveySparrow Inc.
- Located in San Francisco, California, United States
- Founded in 2017
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
