Advertising disclosure: Findstack offers objective, editorially independent comparisons to
help you find the best software. Some links on this page are affiliate links — we may earn a commission when you
visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings,
rankings, or reviews. Disclosure policy |
Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Billing type
Perpetual License
Free
$0.00
/ one_time
Starter
$29.00
per / month
Growth
$59.00
per / month
Plus
$749.00
per / month
Premium
$2999.00
per / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Pro
$14.00
/ month
Growth
$14.00
/ month
Enterprise
$19.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
25
- Acquire.io
- ActiveCampaign for Marketing
- Adobe Commerce
- Adobe Connect
- Agile CRM
- AliveChat
- AppSumo
- Appy Pie
- Avast Business Antivirus
- Better Stack
- BigCommerce
- Brevo Marketing Platform
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- Creatio
- Deskxpand
- Domain.com
- Duda
- Ecwid
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Google Analytics
- Helpshift
- HostWP.io
- HubSpot
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jimdo
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- MailerLite
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Omnisend
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Skuid
- Smartsheet
- Squarespace
- Supportbench
- Testimonial
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Wix
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zoho Workplace
- noCRM.io
Total integrations:
53
- Acquire.io
- ActiveCampaign for Marketing
- Adobe Commerce
- Adobe Connect
- Agile CRM
- AliveChat
- AppSumo
- Appy Pie
- Avast Business Antivirus
- Better Stack
- BigCommerce
- Brevo Marketing Platform
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- Creatio
- Deskxpand
- Domain.com
- Duda
- Ecwid
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Google Analytics
- Helpshift
- HostWP.io
- HubSpot
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jimdo
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- MailerLite
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Omnisend
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Skuid
- Smartsheet
- Squarespace
- Supportbench
- Testimonial
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Wix
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho CRM
- Zoho Workplace
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software, Help Desk Software, Customer Self-Service Software, Social Customer Service Software, and Digital Customer Service Platforms.
Company Details
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
Popular Comparisons
