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Zendesk Chat
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At a Glance
Overview
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications. The platform makes use of an easy-to-use visual builder with a simple drag-and-drop interfa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$65.00
/ month
Team
$169.00
/ month
Business
$499.00
/ month
Enterprise
Contact Us
Pros and Cons
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Not enough data available.
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Reviewer's Segments
Insufficient data to show segment split
Small Business
50.0%
Mid Market
30.0%
Enterprise
20.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
13
- Aircall
- Dropbox
- Dropbox Business
- Duda
- Freshdesk
- Gmail
- HubSpot
- Intercom
- Jira
- Landbot
- Loom
- Microsoft Excel
- Microsoft Teams
- Pipedrive
- Sitecore Experience Manager
- Slack
- TeamViewer
- Trello
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
- Zowie
Total integrations:
11
- Aircall
- Dropbox
- Dropbox Business
- Duda
- Freshdesk
- Gmail
- HubSpot
- Intercom
- Jira
- Landbot
- Loom
- Microsoft Excel
- Microsoft Teams
- Pipedrive
- Sitecore Experience Manager
- Slack
- TeamViewer
- Trello
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software and Chatbots Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
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