Zendesk Chat vs ChatBot

ChatBot logo

ChatBot

4.4
(20)
At a Glance
Zendesk Chat logo
Zendesk Chat
Starting at:
$49.00/month
ChatBot logo
ChatBot
Starting at:
$65.00/month
Overview
Zendesk Chat logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
ChatBot logo
ChatBot
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications. The platform makes use of an easy-to-use visual builder with a simple drag-and-drop interfa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ChatBot
View 5 images
ChatBot Screenshots
Pricing
Zendesk Chat logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
ChatBot logo
ChatBot
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$65.00
/ month
Team
$169.00
/ month
Business
$499.00
/ month
Enterprise
Contact Us
See all pricing
Exclusive Deals
Discover Amazing Deals on Findstack
Get the best prices on top software products.
Pros and Cons
Zendesk Chat logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
ChatBot logo
ChatBot
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zendesk Chat logo
Zendesk Chat
Insufficient data to show segment split
ChatBot logo
ChatBot
Small Business
50.0%
Mid Market
30.0%
Enterprise
20.0%
Deployment
Zendesk Chat logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ChatBot logo
ChatBot
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zendesk Chat logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ChatBot logo
ChatBot
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zendesk Chat logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ChatBot logo
ChatBot
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Zendesk Chat logo
Zendesk Chat
See all alternatives
ChatBot logo
ChatBot
See all alternatives
Company Details
Zendesk Chat logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007
ChatBot logo
ChatBot
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002