Zendesk Chat vs Provide Support Live Chat

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Provide Support Live Chat Logo

Provide Support Live Chat

4.4
(16)
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At a Glance
Zendesk Chat Logo
Zendesk Chat
Starting at:
$49.00/month
Provide Support Live Chat Logo
Provide Support Live Chat
Starting at:
$15.00/month
Overview
Zendesk Chat Logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4
Zendesk Chat screenshot 5
Zendesk Chat screenshot 6
Provide Support Live Chat Logo
Provide Support Live Chat
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Provide Support Live Chat
View 5 images
Provide Support Live Chat Screenshots
Provide Support Live Chat screenshot 1
Provide Support Live Chat screenshot 2
Provide Support Live Chat screenshot 3
Provide Support Live Chat screenshot 4
Provide Support Live Chat Homepage
Provide Support Live Chat Homepage
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Pricing
Zendesk Chat Logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Provide Support Live Chat Logo
Provide Support Live Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
See all pricing
Pros and Cons
Zendesk Chat Logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Provide Support Live Chat Logo
Provide Support Live Chat
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zendesk Chat Logo
Zendesk Chat
Insufficient data to show segment split
Provide Support Live Chat Logo
Provide Support Live Chat
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Deployment
Zendesk Chat Logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Provide Support Live Chat Logo
Provide Support Live Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zendesk Chat Logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Provide Support Live Chat Logo
Provide Support Live Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zendesk Chat Logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Provide Support Live Chat Logo
Provide Support Live Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zendesk Chat Logo
Zendesk Chat
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • Aircall
  • BigCommerce
  • Dropbox
  • Dropbox Business
  • Drupal
  • Duda
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • LiveAgent
  • Loom
  • MODX
  • Microsoft Excel
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Squarespace
  • TeamViewer
  • Volusion
  • WhatsApp Business
  • Wix
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho CRM
  • Zowie
Provide Support Live Chat Logo
Provide Support Live Chat
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • Aircall
  • BigCommerce
  • Dropbox
  • Dropbox Business
  • Drupal
  • Duda
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • LiveAgent
  • Loom
  • MODX
  • Microsoft Excel
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Squarespace
  • TeamViewer
  • Volusion
  • WhatsApp Business
  • Wix
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho CRM
  • Zowie
Top Alternatives
Zendesk Chat Logo
Zendesk Chat
See all alternatives
Provide Support Live Chat Logo
Provide Support Live Chat
See all alternatives
Company Details
Zendesk Chat Logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007
Provide Support Live Chat Logo
Provide Support Live Chat
  • By Provide Support, LLC
  • Located in New York, NY, United States
  • Founded in 2003