Zoho SalesIQ vs Freshdesk
Take a look at how
Zoho SalesIQ
and
Freshdesk
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Zoho SalesIQ
scores
4.4
out of 5 from
250
reviews, while
Freshdesk
has been rated
4.4
out of 5 from
3051
reviews.
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offers objective and comprehensive comparisons to help you find the best
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links.
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Zoho SalesIQ
4.4
( 250 )
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At a Glance
Overview
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho eco... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Professional
$17.00
/ month
Enterprise
$25.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
Small Business
72.8%
Mid Market
21.2%
Enterprise
6.0%
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
11
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- Avast Business Antivirus
- Better Stack
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- Creatio
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Google Analytics 360 Formerly Google Analytics Premium
- Helpshift
- HostWP.io
- HubSpot CRM
- HubSpot Marketing Hub
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jimdo
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Pinecone
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Smartsheet
- Supportbench
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Wix
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Campaigns
- Zoho Flow
- Zoho Marketing Automation
- Zoho Workplace
- noCRM.io
Total integrations:
53
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- Avast Business Antivirus
- Better Stack
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- Creatio
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Google Analytics 360 Formerly Google Analytics Premium
- Helpshift
- HostWP.io
- HubSpot CRM
- HubSpot Marketing Hub
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jimdo
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Pinecone
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Smartsheet
- Supportbench
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Wix
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Campaigns
- Zoho Flow
- Zoho Marketing Automation
- Zoho Workplace
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software and Customer Self-Service Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
