Zoho SalesIQ vs Helpshift
Take a look at how Zoho SalesIQ and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho SalesIQ scores 4.4 out of 5 from 250 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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At a Glance
Overview
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho eco... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$10.00
/ month
Professional
$17.00
/ month
Enterprise
$25.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
Reviewer's Segments
Small Business
72.8%
Mid Market
21.2%
Enterprise
6.0%
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
10
- AppsFlyer
- Desk.com
- Dropbox Business
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jimdo
- Meta for Business
- MoEngage
- Pinecone
- Playvox
- SendBird
- Shopify
- Wix
- Zoho Campaigns
- Zoho Flow
- Zoho Marketing Automation
Total integrations:
11
- AppsFlyer
- Desk.com
- Dropbox Business
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jimdo
- Meta for Business
- MoEngage
- Pinecone
- Playvox
- SendBird
- Shopify
- Wix
- Zoho Campaigns
- Zoho Flow
- Zoho Marketing Automation
Top Alternatives
Categories
Common categories include: Customer Self-Service Software and Chatbots Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
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