ZoomInfo Chat vs Freshdesk

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Freshdesk Logo

Freshdesk

4.4
(3,051)
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At a Glance
ZoomInfo Chat Logo
ZoomInfo Chat
Pricing not provided by vendor
Freshdesk Logo
Freshdesk
Starting at:
$14.00/month
Overview
ZoomInfo Chat Logo
ZoomInfo Chat
ZoomInfo chat is a live chat software that creates the perfect balance between human-first experiences that delivers highly targeted tools and features for critical visitors and audiences. ZoomInfo chat also has the ability to create perfectly scalable personalized AI-driven nurture experiences w... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ZoomInfo Chat
View 5 images
ZoomInfo Chat Screenshots
ZoomInfo Chat screenshot 1
ZoomInfo Chat screenshot 2
ZoomInfo Chat screenshot 3
ZoomInfo Chat screenshot 4
ZoomInfo Chat screenshot 5
Freshdesk Logo
Freshdesk
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshdesk
View 5 images
Freshdesk Screenshots
Freshdesk screenshot 1
Freshdesk screenshot 2
Freshdesk screenshot 3
Freshdesk screenshot 4
Freshdesk screenshot 5
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Pricing
ZoomInfo Chat Logo
ZoomInfo Chat
No pricing information available
Freshdesk Logo
Freshdesk
Free trial available
Free plan available
Billing type Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
See all pricing
Pros and Cons
ZoomInfo Chat Logo
ZoomInfo Chat
Pros

Not enough data available.

Cons

Not enough data available.

Freshdesk Logo
Freshdesk
Pros
  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection
Cons
  • Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
ZoomInfo Chat Logo
ZoomInfo Chat
Insufficient data to show segment split
Freshdesk Logo
Freshdesk
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Deployment
ZoomInfo Chat Logo
ZoomInfo Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshdesk Logo
Freshdesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ZoomInfo Chat Logo
ZoomInfo Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshdesk Logo
Freshdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ZoomInfo Chat Logo
ZoomInfo Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshdesk Logo
Freshdesk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ZoomInfo Chat Logo
ZoomInfo Chat
Total integrations: 18
  • Acquire.io
  • Adobe Connect
  • Adobe Marketo Engage
  • AliveChat
  • AppSumo
  • Appy Pie
  • Avast Business Antivirus
  • Better Stack
  • Calendly
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chili Piper
  • Clearbit
  • Click2Magic
  • Creatio
  • Deskxpand
  • Domain.com
  • Drift
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Freshsales
  • Freshservice
  • Freshteam
  • Genesis Pro
  • Gong
  • Google Analytics
  • Google Sheets
  • Helpshift
  • HostWP.io
  • HubSpot
  • HubSpot CRM
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Intercom
  • Jotform
  • Kibo Order Management
  • Kintone
  • Kissflow
  • Kommo
  • LinkedIn Sales Navigator
  • Liquid Web
  • Mailture
  • Marketo
  • MeisterTask
  • Microsoft Teams
  • Network Solutions
  • Nimble
  • Outreach
  • Pardot
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesloft
  • Skuid
  • Slack
  • Smartsheet
  • Supportbench
  • Userlike
  • V2 Cloud
  • Viewabo
  • Vocal Voip
  • WooCommerce
  • Xperify
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Workplace
  • noCRM.io
Freshdesk Logo
Freshdesk
Total integrations: 53
  • Acquire.io
  • Adobe Connect
  • Adobe Marketo Engage
  • AliveChat
  • AppSumo
  • Appy Pie
  • Avast Business Antivirus
  • Better Stack
  • Calendly
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chili Piper
  • Clearbit
  • Click2Magic
  • Creatio
  • Deskxpand
  • Domain.com
  • Drift
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Freshsales
  • Freshservice
  • Freshteam
  • Genesis Pro
  • Gong
  • Google Analytics
  • Google Sheets
  • Helpshift
  • HostWP.io
  • HubSpot
  • HubSpot CRM
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Intercom
  • Jotform
  • Kibo Order Management
  • Kintone
  • Kissflow
  • Kommo
  • LinkedIn Sales Navigator
  • Liquid Web
  • Mailture
  • Marketo
  • MeisterTask
  • Microsoft Teams
  • Network Solutions
  • Nimble
  • Outreach
  • Pardot
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Salesloft
  • Skuid
  • Slack
  • Smartsheet
  • Supportbench
  • Userlike
  • V2 Cloud
  • Viewabo
  • Vocal Voip
  • WooCommerce
  • Xperify
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Workplace
  • noCRM.io
Top Alternatives
ZoomInfo Chat Logo
ZoomInfo Chat
See all alternatives
Freshdesk Logo
Freshdesk
See all alternatives
Company Details
ZoomInfo Chat Logo
ZoomInfo Chat
  • By ZoomInfo
  • Located in Vancouver, Washington, United States
  • Founded in 2000
Freshdesk Logo
Freshdesk
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010