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Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
(Formerly Sendinblue)
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Brevo Marketing Platform Reviews & Product Details

Brevo Marketing Platform Overview
What is Brevo Marketing Platform?

Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.

Company Brevo Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Brevo Marketing Platform Categories on Findstack
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Brevo Marketing Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brevo Marketing Platform Pros and Cons
Pros
  • Transactional and autoresponder mail options are available
  • Offers 40,000 free emails monthly
  • Design templates are well designed and very responsive
Cons
  • Unable to recognize additional fields such as gender and date
  • Limited third party integration
Brevo Marketing Platform Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Brevo Marketing Platform Media
Brevo Marketing Platform video thumbnail
Brevo Marketing Platform - Brevo Marketing Platform Homepage
Brevo Marketing Platform Screenshots
Brevo Marketing Platform Homepage
Brevo Marketing Platform Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 29, 2025
Brevo Marketing Platform Logo
689 Brevo Marketing Platform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jun 27, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great product, excellent value."
What do you like best about Brevo Marketing Platform?

Offers all of the functionality of market leaders in the industry, but at a fraction of the price.

What do you dislike about Brevo Marketing Platform?

Nothing so far.. i did like the bulk unsubscribe feature with Mailchimp that would allow us to move people around lists. But we can only blacklist on Sendinblue which is fine.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Saving cost primarily.

Small Business (50 or fewer emp.)
Mar 22, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy Accurate Funny"
What do you like best about Brevo Marketing Platform?

It's really easy to use both for expert and for dummies, guides are available to see how to do things and the support is perfect

What do you dislike about Brevo Marketing Platform?

nothing at the moment, still descovering

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I need to have a email marketing tool and I could not afford expensive ones, here I find a solution

Small Business (50 or fewer emp.)
Mar 20, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple to use and free, I liked it"
What do you like best about Brevo Marketing Platform?

That you don't have to pay initially, it's powerful with a lot of features. Simple UI.

What do you dislike about Brevo Marketing Platform?

Nothing, except my campaign data failed to show last week, but you doubled my email sending credit which is good way to say sorry.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email marketing is important, the lifeblood of business. So it's good that sendinblue has that support to help you if you feel lost about creating complex campaigns. I can manage multiple client automations with this.

Mid Market (51-1000 emp.)
Mar 20, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great service"
What do you like best about Brevo Marketing Platform?

Very affordable and customizable with options for creativity.

What do you dislike about Brevo Marketing Platform?

Interface can be a bit clunky, but overall easy to use.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Mass marketing via email is made easy

Small Business (50 or fewer emp.)
Nov 30, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent rapport qualité prix et SAV réactif"
What do you like best about Brevo Marketing Platform?

Le SAV, les IP dédiée, la simplicité d'utilisation

What do you dislike about Brevo Marketing Platform?

Les templates des newsletters sont à améliorer notamment en terme d'images + texte et vidéo

What problems is Brevo Marketing Platform solving and how is that benefiting you?

L'envoi de Newsletters Plus de visibilité et fidélisation de clients

Small Business (50 or fewer emp.)
May 16, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Does what its says"
What do you like best about Brevo Marketing Platform?

Efficient easy to use Fast Dashboard works well and is easy on the eye

What do you dislike about Brevo Marketing Platform?

maybe a tutorial would help But i guess I only scratched the surface of its ability

What problems is Brevo Marketing Platform solving and how is that benefiting you?

just use it for a newsletter

Small Business (50 or fewer emp.)
Dec 15, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Brevo Marketing Platform?

The drag and drop feature makes it easy to design great looking emails

What do you dislike about Brevo Marketing Platform?

Not many templates, can only send 300 a day on the free plan.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

This allows us to keep in touch with our customers, the reporting is also good enabling us to make the content relevant to those who regularly open them.

Small Business (50 or fewer emp.)
Nov 02, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use for marketing Newbies"
What do you like best about Brevo Marketing Platform?

The drag and drop templates are super easy to use and customize everything from images, to font style and size, to color of the background.

What do you dislike about Brevo Marketing Platform?

The workflows are a bit complicated if you're just starting out. I'd recommend reviewing everything before attempting to set up a campaign. I've had to go back a few times to re-do a campaign I thought I'd already completed, only to find I created a campaign in a different section that couldn't be brought over to my automation tasks. Learning curve!

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email marketing automation and lead management with workflows.

Small Business (50 or fewer emp.)
Oct 26, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy, cheaper than Mailchimp and in French"
What do you like best about Brevo Marketing Platform?

Price, much cheaper than Mail Chimp for example, Easyness of use, can be in French and not only in English

What do you dislike about Brevo Marketing Platform?

According to my needs I don't see any problem

What problems is Brevo Marketing Platform solving and how is that benefiting you?

It's the 1st emailing platform I use and all I need is included.

Small Business (50 or fewer emp.)
Mar 28, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Really easy to set up and manage"
What do you like best about Brevo Marketing Platform?

The simplicity of adding new contacts, altering current contacts and the customer services have been very good, so far.

What do you dislike about Brevo Marketing Platform?

Nothing really, though it's early days! We have only recently started using SendinBlue and have not yet used all facilities, still exploring.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I think the ease of setting up lists will enable us to use SendinBlue for low profile emails much more than we have been doing, so increasing our email communication with current advertisers in particular.

Small Business (50 or fewer emp.)
Mar 27, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"All the basics"
What do you like best about Brevo Marketing Platform?

Great price and all the basic features we need

What do you dislike about Brevo Marketing Platform?

Initial account approval requires you to schedule a post then the Send in Blue team is notified and reviews your account. Then the post is no longer scheduled - which doesn't make any sense. This only happens when initially setting up the account, but it is problematic .

What problems is Brevo Marketing Platform solving and how is that benefiting you?

All thebasics

Small Business (50 or fewer emp.)
Mar 27, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use and the price is right"
What do you like best about Brevo Marketing Platform?

The interface is easy to understand and it was pretty painless designing my first campaign. I like that their packages are based on the number of sends instead of subscribers, which works better for my situation.

What do you dislike about Brevo Marketing Platform?

There were some glitches in MS Edge, so I had to switch to a different browser. But customer service was quick to respond and it was an easy enough fix.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I'm using SendinBlue for a secondary list and it's been an affordable way to manage it.

Small Business (50 or fewer emp.)
Aug 06, 2015
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Sendinblue Review "
What do you like best about Brevo Marketing Platform?

SendinBlue offered a simple and affordable solution for my email marketing needs. It was fast and easy to setup.

What do you dislike about Brevo Marketing Platform?

SendinBlue offers a variety of features that sometimes overwhelmed me. Perhaps start with less and build up to more advance features.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I need email newsletter system

Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"One of the best Email Marketing Platform when you have large number of contacts"
What do you like best about Brevo Marketing Platform?

Unlike most marketing platforms, Brevo doesn't charge you based on the number of contacts, which is very helpful in scaling up. Also, it has an easy-to-use platform

What do you dislike about Brevo Marketing Platform?

It will block you anytime for verification. So Switching from another platform to this is not very convenient

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Email Marketing

Small Business (50 or fewer emp.)
Sep 25, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Outil maniable et efficace"
What do you like best about Brevo Marketing Platform?

Outil aux tarifs raisonnables, qui propose de multiples fonctionnalités pour créer des newsletters. Le Service client réactif et à l'écoute, ce qui est un vrai plus. Nous l'utilions régulièrement, pour nos emailings et envoi d'informations aux adhérents, et en sommes satisfaits.

What do you dislike about Brevo Marketing Platform?

Les tutos en ligne pour apprendre à utiliser l'outil ne sont pas toujours très explicites. Un temps d'adaptation est nécessaire pour la gestion des contacts, et la construction des modèles.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Nous avons rencontré des soucis de facturation (mauvais abonnement facturé) , de gestion des contacts et de clé API. Le service nous a aidés du mieux qu'il a pu à chaque fois, mais certains "langages" (exemple : clé API, automation...) ne sont pas à la portée de tous (attention aux petites structures qui n'ont pas de service informatique et doivent se débrouiller seules).

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great evolution, including CRM now works with emailing services"
What do you like best about Brevo Marketing Platform?

First the support. A dedicated team always available even on phone which is greatly appreciated. The services are great, switching from emailing to CRM actions, automations and transcationnal is easy and understandable.

What do you dislike about Brevo Marketing Platform?

We would like to use automations based on contact's secondary attributes. Fopr example, send an automatic journeys to people 2 days before an event which date will be added on contact's secondaries attributes

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Automatic journeys, stats, logs to verify if eveything is ruling. We can save a lot of time with customer journeys and automations. It also helps us to push fidelity around our customers.

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Use of Email Campaigns, Landing Pages and Customer Support"
What do you like best about Brevo Marketing Platform?

The email builder, the landing page builder and the ability to store contacts.

What do you dislike about Brevo Marketing Platform?

The customer support does not go above and beyond to help with critical issues.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

SendInBlue helps make landing pages easily

Small Business (50 or fewer emp.)
Mar 03, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Best email marketing automation tool"
What do you like best about Brevo Marketing Platform?

The best tool to send an email campaign with a customizable template is available in the existing dashboard Marketing automation is an additional advantage that helps automate the entire campaign activities.

What do you dislike about Brevo Marketing Platform?

The main disadvantage is that the trial version; offers limited send daily, which needs to be improved. List segmentation in this tool is more complicated, and most of the emails we are sending have been in progress for a long time.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sendinblue helps to create campaign automation which is easier to create a campaign with a subscriber list. HTML Editor and template editor helps to create customized content for the user as well.

Mid Market (51-1000 emp.)
Feb 04, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Sendinblue Emailer"
What do you like best about Brevo Marketing Platform?

I've been using Sendinblue for 5 years now and I'm happy with the system especially the drag and drop email creation. The user interface is easy to use, managing contacts is a breeze, API integration with full documentation plus the tech support is also top-notch. I highly recommend using Sendinblue for all your Email marketing needs

What do you dislike about Brevo Marketing Platform?

I love Sendinblue, I say the system is great for my requirements and I can't say anything to dislike. Maybe improved email creation using mobile devices in the future will be good.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sending Bulk Email For Real Estate Marketing. So far, we are receiving leads from the EDM campaigns that converted into buying property. Sendinblue definitely made our Email marketing efforts easy and fun.

Small Business (50 or fewer emp.)
Oct 21, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A powerful marketing automation platform!"
What do you like best about Brevo Marketing Platform?

The ease of use and intuitive approach are great!

What do you dislike about Brevo Marketing Platform?

I find that the price is a bit too high.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I'm solving the lack of an efficient newsletter delivery system

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