Brevo Marketing Platform Reviews: 4.5/5 — Highly Rated

It was very easy to setup, once you send a campaign you can immediatly get real time results

I could not find a way to attach a file, maybe it´s for security reasons

I could only send 300 email in outlook, and mostly would get blocked by spamm filters, this is way easier to use and much more effective

Sendinblue made it easy for me to create beautiful emails for free and helped me to create an email sequence based on how my recipients interact with my email. This saves me time and makes my small company operate more efficiently.

I want customer support to be quicker. I hate waiting for a response and prefer a live agent in chat or on the phone.

I have limited time and capital; Sendinblue is free and does a great job.

Lo uso per me e per i miei clienti e mi sono trovato sempre bene. L'ho visto crescere e apportare sempre nuove migliorie, in linea con le mie esigenze. Assistenza sempre puntuale e professionale. Manca ancora qualcosa ma la strada sembra quella giusta. Consigliatissimo.

Non ci sono ancora alcune funzioni che ritengo importanti. Ad es., la possibilità di creare moduli in diversi formati (pop up, ecc.). Ciò influenza anche la possibilità di creare delle automazioni. Inoltre, potrebbe essere migliorata la visualizzazione da mobile o, ancora meglio, creare un'app.

Mi permette di raggiungere clienti e iscritti alla mia newsletter in modo facile e veloce. Flessibile nei piani di pagamenti, risulta interessante per realtà di diverse dimensioni.

SENDINBLUE website is clear, the help is complete, the support is efficient and in addition there is a complete free offer to get started. Support and website clarity. It is a very good website for beginners.

Nothing yet. I haven't any problems with them, the support is very good, always here to help you.

Yes I am more productive. Everything is clear, just need to follow the steps, normally you don't need to contact them.

Sendinblue is very simple to use. It's fantastic! It is a user-friendly platform, which can be used by graphics professionals (thanks to the dropper, for example) or by simple secretaries. Personally, after creating the pages for my customers, I entrust the task of sending e-mails or small changes to the text to others; it is very easy to explain how Sendinblue works to dummies! Assistance is fast, kind and prepared. And it is also available in the free use version! I have repeatedly taken advantage of them to deepen more complicated aspects. They even sent me videos to help me understand!

It is perfect for my job. I found no flaws. perhaps the prices are a bit high for the small companies I work with. But it seems to me that the prices are the same as other, if not lesser, platforms. Considering that, with only email packages, with 150 euro I work for a year, it is not to be considered neither cheap nor too expensive.

With sendinblue it's easy to create an email. There is no need for special knowledge. Other platforms had flaws that forced me to redo the same email multiple times. The risk of making mistakes, always repeating the same e-mail, increased every time. With Sendinblue, however, I have no problem. Its simplicity allows me to delegate many tasks. If it had been complicated to use, I would have had to waste too much time following all the campaigns.

Sendinblue's in-built CRM is what I like the best.This has helped to track and organize customer information and day to day interactions with them. It requires no installation and it also helps to segment our contacts into multiple categories , based on specific characteristics like channel of acquisition and other characteristics like conversion channels.

Am generally okay with the quality that my team has been able to derive off Sendinblue. Especially as it concerns deliverability and marketing automation.

Sendinblue is the major email marketing software used by my company. Asides from standard email marketing benefits, Sendinblue helps manage our mailing contact list and even co-ordinate our presence on specific social media platforms. In all, Sendinblue integrates our entire email marketing campaign management process for maximum productivity.

Easy to build and prepare professional and engaging email campaigns. Simple to copy great campaigns and resend them.

Nothing- it's great. There are no issues with this platform.

Benefits: easy to track opened emails, clicks, etc.

We use SendInBlue because it's really easy to create an email with variables. The best part is the schedule and lists option!

There's no reduction for non-profit organisations and we lose a lot of opportunity due to the mantaining cost (we only use free plan).

Sendinblue helps us to send newsletter and personalized emails to our community. We used to lost a lot of time sending emails, now it's really easy and fast.

Emails sent by my website to customers have been consistently sent by Sendinblue since switching. I have tried several other SMTP services, and all have their issues needing attention.

Since I began using Sendinblue a few months ago to ensure that emails from my website get sent consistently, I have had no serious issues. If there were something to dislike, I would say it.

The main issue I had when I found Sendinblue was that emails sent by my WordPress website were not delivered consistently. Since using Sendinblue, I have had no problems and can count on email delivery.

Handy email editor with the ability to customize fields for the entire database. The stats are precise and the backoffice is easy to access. The possibility of using the SMS platform in the same place is also very practical

You have to do a lot of configuration to have emails that leave well but this is the case for all solutions. Team management is not optimal with a specific level of rights.

Sending transactional email and newsletters. But also SMS for cross communication Database segmentation for accurate mailings. Well designed stats. serenity of the quality of emails sent

Sendinblue application is easy to create beautiful campaigns, import contacts and track results. It's was very easy to setup application with the help of their support team. I like how it fairly cheap to use and maintain this application.

Sendinblue is one of most stable an reliable email marketing application. It's very affordable for any organizations size. No dislike at all.

Sendinblue is fairly cheap to use the application. Technical support is very helpful especially during implementation stage.Blasting of emails is very fast and aslo your are able to schedule them very well.

Sendinblue has assisted alot in sending email campaigns and newsletters. It's have very helpful insights and detailed analytics that have enables us to improve on our email marketing strategies. Scheduling and personalizing of emails aslo works very well with this application.

It's has been a great product Nothing to hate about it so far. It's has been running very smoothly .

Sendinblue has been very effectient tool in our marketing department. It's simple to use with great user interface. It's very affordable and email delivery is very fast.

Email marketing on sib is second to none

I yet to find something I dislike on sib

A whole lot. Being able to fully customize marketing elements has helped my team and I send out attention-grabbing content and collect data and feedback is great

The support was excellent. I was in a hurry & I switched from another platform, so did need support, which I should say was extremely good - quick as well as to the point.

They had an issue with a shared IP being listed, which lead to delay in sending as well as bounced messages, but that issue I am assured is solved.

I have a huge email database & Sendinblue is one of the cheapest ways for email marketing as per what I have checked.

I liked the way they answer me, always solving my problems, making sure that i keep using their software.

i thing they take 1 or 2 days to answer, i dont dislike it, but is the only thing that is not perfect

now i can send e-mail for more people then i used to, i can get more contatcs in my company

Bonjour à tous, Sendinblue permet de créer une campagne e-mail rapidement. L’interface de création de votre message graphique est vraiment sympa. On peut faire réellement tout. Sendinblue propose un module d’inscription (d’enregistrement) à votre Newsletter à intégrer sur votre site WordPress. On peut importer des fichiers de contact (au format csv) et les ranger dans un ou plusieurs dossiers spécifiques, on peut saisir, aussi, chaque contact, un à un. Pour l’envoi d’un mailing, on peut le programmer facilement. Le plus intéressant, c’est l’analyse : Mon email a-t-il été ouvert, si oui, la personne a-t-elle clické sur le lien de mon site internet ? Et important pour moi, si la personne ne veut plus recevoir un email de ma part, elle se désinscrit ! Je n’ai pas testé les campagnes par SMS. Merci pour ce service. Bien cordialement. Franck THOUREL

Peut être une information en cas de non distribution d'un contact.

Avoir pu réaliser gratuitement mes premieres campagne d'e-mailing, une création facile des messages (avec intégration logo et image), récupération simple de mes contacts et planification des envois, pour ma petite entreprise c'est important.

La célérité avec laquelle ma préoccupation a été traitée.

Pour le moment, rien. J'apprécie beaucoup l'assistance.

Je ne recevais pas le code de validation de mon profil par SMS. L'assistance a alors validé le profil avec les informations nécessaires.

I am really very impressed with the customer service Sendinblue provides. Quick and apt. Also, when it comes to customers' privacy, they are very serious about it and always checks if things are going properly. It has all the necessary features for email, SMS marketing, automations etc. All in one place.

There's nothing much to dislike. The rooms for improvement are the notification area and the settings UI. Also the infographics on email stats could be a little more refined.

I am using Sendinblue primarily for email and SMS campaigns. I found their email templates quite helpful, even with the free plan. SMS campaign has all the necessary features, supported by respective country.

Their free tier is not trial version, is real with full functions. I have tried many others autoresponder, but still come back with this.

I think they should improve on their sign up form for website code selection section.

Great transactional email with good deliverability

I have been using Sendinblue for a while very good platform for interacting with my customers. It’s very helpful for SME (Small and medium-sized enterprises) to easily interact with their customers even if they are on a small budget. It provides you with an all-in-one email and marketing platform. Their email interface is pretty easy to use and additional features like the Sendinblue Tracker script can automate your work and can easily save your time. Their dashboard is very much organized and easily customizable so things remain neat and clean and don’t mess up.

Their paid plans are pretty costly and also if you’re not using your account for some time, it gets automatically deactivated. They need to improve their customer support service, it should be fast and on time , I think they can really improve in this area.

My experience of using Sendinblue was great. It’s really a joy and sigh relief that this software is helping a lot to small business owners like me who can easily manage and communicate directly with their clients without wasting their time and money. Their free plan is much sufficient, the template builder is very much easy to compose emails. The biggest fear for any small businesses is that their emails will directly go to the junk box and never get received by the customers, this issue is cleverly solved by the Sendinblue team by making sure that your emails go to the inbox rather than spam. The google analytics integration feature is really a helpful. It’s like a power packed all in one marketing platform with additional helpful features that can easily automate your marketing business. Few things are needed to be improved in the software like their expensive paid plan’s and improving their customer support services. But otherwise, my experience is very good with Sendinblue.

Sendinblue is a very easy-to-use email marketing software. I am using it for my website email campaign. It has a drag and drop email editor, and you can easily create an attractive email campaign for promotion and marketing. It has both free and paid plans, so you can start with free and test their service. You can store as many contacts as you like; you need not to worry about the growing list of your subscriber. Their template library is vast, and you also can save your campaign as a template/draft for the future. Email delivery is also speedy. They provide a detailed analysis of every campaign — overall cheap and best service.

Although they offer a free plan for testing and start, and it is sufficient but if you want to use paid plans, that are pretty costly. They de-activate your account if you forget to use it for a while. Support is also not up to the mark.

Sendinblue is helping me to interact with my website users; I am periodically sending campaigns and engaging my users. It helped me to grow my website users. With the analytics, I can understand what users want.

This platform is robust and easy to use and offers so much value to new entrepreneurs and small businesses. I like how they support and innovate regularly. The platform is also pleasing to look at.

I think working with subdomains or websites could be much easier. I also think team management or subaccounts could be easier too. I would also like to see more integrations.

Small business email marketing and developing newsletters for readers. I am still moving around the app and learning more about it when i can. I think it is a great one stop solution.

Easy interface to use for beginners like me A lot of ready to use emails and landing pages templates Best tool that you can use to lunch looklike Facebook ads

What i dislike is you must upgrade your plane to use facebook ads features Needs more improvement in email templates designs Sometimes website lagging when you add your contacts

The mais proplems is that the most of sendinblue alternative are expensive But here you can send 300 emails daily and that's just perfect for my small business

I can get the word out and sell more with sleek email messages that I can design in no time.

What I dislike about SendinBlue is not finding about it sooner.

The problem I solve with SendinBlue is designing friendly e-mails that work better than traditional ones.

Super accueil, solution trouvée très rapidement

rien, tout était parfait, une plateforme à recommander

Problème de configuration de compte, solution directement trouvée

I used it for several months and I used also other similar but for price and usability, there are no competitors. The way to import, categorize and export the contacts is very easy with a lot of functionality. The customization of the email for creating the templates is easy and also the reports are very accurate, giving a view of the entire campaign. This is very useful for pointing to the next steps and adjusting the aims.

The SMS services are still too expensive, with no big differences from other competitors.

I could reach many customers and keep updating them about the news and offers in an easy way, also programming the campaign to be sent in the right window hours.

The design platform is fantastic - you get so many options for your custom design of every email. It is also effortless to use, so you do not feel like you need to make a basic/simple template. I love that you can store an array of your own content to come back to for each email. Additionally, Send In Blue has amazing client support. There have been a few times that I send in a service ticket and someone replies to me within 2 hours and I can go about my design. I love it.

None. Our company is 6 years old and seen 3 different email creators, this is by far the best one we have ever used.

I love the data that you can pull out of sending an email to your clients. When you look at the mail report, you can extract precisely what recipients are engaging with (i.e. a link, a photo,). You can also pull data on who opened it or who has unsubscribed -- all helpful data to collect .

Très simple à utiliser et à configurer, et une api très facilement à mettre en place.

Manque la possibilité de créer des multicomptes utilisateurs (pour divers clients par exemple)

Envois d'emails et de campagnes SMS. Rapidité et facilité d'emploi. Gagne du temps pour faire bien.

Pouvoir créer ses emails simplement avec la création de template simplifiée.

L'ajout de l'aperçu d'une vidéo n'a pas fonctionnée

Nous pouvons créer des campagnes professionnelles

It would be interesting to have a greater diversity of templates

To date, fulfills all the functions it promises, which has made me fully satisfied,

Quick and fluid creation of new newsletters.