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Brevo Marketing Platform Logo
Brevo Marketing Platform
4.5
(689)
(Formerly Sendinblue)
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Brevo Marketing Platform Reviews & Product Details

Brevo Marketing Platform Overview
What is Brevo Marketing Platform?

Sendinblue’s popularity among small businesses is rooted in its extensive features that include email, SMS, and live chat functionalities and segmentation features that can personalize communication with customers. The platform also supports landing page creation, A/B testing, heat mapping, and a host of other features and integrations designed to boost productivity.

Company Brevo Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, CA, United States
Social Media
Brevo Marketing Platform Categories on Findstack
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Brevo Marketing Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Brevo Marketing Platform Pros and Cons
Pros
  • Transactional and autoresponder mail options are available
  • Offers 40,000 free emails monthly
  • Design templates are well designed and very responsive
Cons
  • Unable to recognize additional fields such as gender and date
  • Limited third party integration
Brevo Marketing Platform Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
Brevo Marketing Platform Media
Brevo Marketing Platform video thumbnail
Brevo Marketing Platform - Brevo Marketing Platform Homepage
Brevo Marketing Platform Screenshots
Brevo Marketing Platform Homepage
Brevo Marketing Platform Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 19, 2025
Brevo Marketing Platform Logo
689 Brevo Marketing Platform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Nov 08, 2023
 Source
Overall Rating:
4.5
ES
Elubian S.
Founder
Share
"I love this kind of plataform that agregate a lot of things"
What do you like best about Brevo Marketing Platform?

300 e-mail for day free and a lot of gagets in one platform.

What do you dislike about Brevo Marketing Platform?

Don´t have an export for excel of tasks and opportunities. And the contacts, I don´t see in the export file the camps that I creat, like cnpj.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

I start with this platform because of the freemiun of 300 emails for day. When I discover the others funcionalitys, I decide to use and pay only brevo.

Small Business (50 or fewer emp.)
Nov 02, 2023
 Source
Overall Rating:
4.5
DI
Déploiement I.
Créateur
Share
"Un tout intégré qui tient la route"
What do you like best about Brevo Marketing Platform?

L'automatisation, le tracking, les prises de RDV, etc. Tout intégré, c'est puissant. Le support qui est au top et ça c'est VRAIMENT très important!

What do you dislike about Brevo Marketing Platform?

Il faufrait intégrer l'IA au Chatbot et permettre plus de paramétrages sur les plannings pour égaler Calendly

What problems is Brevo Marketing Platform solving and how is that benefiting you?

L'intégration

Small Business (50 or fewer emp.)
Oct 27, 2023
 Source
Overall Rating:
4.5
Candy D. avatar
Candy D.
Coordinadora De Marketing
Share
"Best MKT Platform for Business"
What do you like best about Brevo Marketing Platform?

Probably it would be that the platform its easy for any user even if never use something like this before and that it could take less than 1 hour to set up an campaign for my clients if I need it inmediantly. In my company we used Brevo at least ten times per month.

What do you dislike about Brevo Marketing Platform?

Actually I hav none problems with Brevo until now.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

My way to communicate with my potencial client without waiting set up an meeting with all my mkt team to think how and when our promos, problems, etc are gonna be announced

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
4.5
PD
Pascal D.
Founder
Share
"Plate forme complète, équipe réactive, coût de l'abonnement raisonnable"
What do you like best about Brevo Marketing Platform?

La simplicité d'utilisation de l'outil (sauf pour l'automatisation)

What do you dislike about Brevo Marketing Platform?

La difficulté de prise en main de l'automatisation

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Auparavant, j'utilisais 2 solutions disctinctes. Brevo pour mes envoies en masse et une autre solution pour l'automatisation. Aujourd'hui, j'utilise uniquement Brevo. D'un point de vue expérience client, cela me semble plus pertinent car ce sont les même templates utilisés quelque soit le type de message.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
4.5
CE
Céline E.
Founder
Share
"Facilité d'utilisation"
What do you like best about Brevo Marketing Platform?

Facile et efficace à utiliser. Des campagnes efficaces, et un suivi correct.

What do you dislike about Brevo Marketing Platform?

Rien pour le moment, suite à l'envoi de 5 campagnes.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

- Design simple à réaliser - Suivi correct

Small Business (50 or fewer emp.)
Oct 13, 2023
 Source
Overall Rating:
4.5
MC
Michel C.
Founder
Share
"MCB"
What do you like best about Brevo Marketing Platform?

ca facilité d'utilisation et sa simplicité

What do you dislike about Brevo Marketing Platform?

pour l'instant rien tout se passe bien a voir

What problems is Brevo Marketing Platform solving and how is that benefiting you?

a realiser des emailing pro

Mid Market (51-1000 emp.)
Sep 04, 2023
 Source
Overall Rating:
4.5
AW
Aditi W.
Founder
Share
"Email marketing and sales tracking preferred tool"
What do you like best about Brevo Marketing Platform?

The very helpful and effective application for digital marketing and management of marketing content and posts. The features in this are awesome, helps in generating and increasing leads for your business, the AI tools help in this process. It can be said to be the simplest and easy to understand application, at the same time affordable for all users and organisation, manages to track and analyse the market requirements. It also make it easy and helpful for the enterprise and organisations in creating and uploading the feedback forms or sending via email automation, for collecting and getting the customers requirements and working on it to improve our productivity. The automation tools in this help to operate all your social media handles from this one location itself, and creats a proper analytical report for it. The beneficail thing of Brevo Marketing Platform is it already has inbuilt templates designs and campaign layout for quick and easy advertising.Which saves a lot of time in uploading of posts.

What do you dislike about Brevo Marketing Platform?

There are too many templates already imported or are available on this platform for easy advertising content creation but they are not able to be uploaded on all the marketing platforms, as some of the templates have limitation in uploading on some of the platforms or websites. This is only one disadvantage I have notice.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The tools in this platform had helped us a lot in creating the most attractive and unique content for advertisements. Keeping us fully tracked about all our social media uploads and tracking the viewers and customers details. Its the brillent application keeping us connected to our customers and helping us to keep a good business and organisation relation with them. HElping us to build a strong and beneficial relation with all by engaging customers with daily marketing content by automation.

Small Business (50 or fewer emp.)
Aug 18, 2023
 Source
Overall Rating:
4.5
Denis B. avatar
Denis B.
Founder
Share
"One of the best platforms for communication with the client"
What do you like best about Brevo Marketing Platform?

Good, understandable API and documentation that allows you to quickly integrate Brevo into any product

What do you dislike about Brevo Marketing Platform?

I don't have any comments about the platform yet.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The platform allows you to quickly and conveniently deliver letters and SMS to the user and track their status.

Mid Market (51-1000 emp.)
Jun 27, 2023
 Source
Overall Rating:
4.5
QU
Quentin U.
Founder
Share
"Best email marketing and marketing automation (and more)"
What do you like best about Brevo Marketing Platform?

The breadth of features of the platform. The marketing automation platform is powerful, and we can use more than just email as a communication channel. The CRM is nice as well, great way to manage your contacts. Analytics has become pretty good as well.

What do you dislike about Brevo Marketing Platform?

Nothing. Maybe a bit too simplistic on their CRM but the platform is recent and following a good trend.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Creating beautiful email campaigns. Communicating effectively to our client based. Setting up automated marketing campaigns with the marketing automation platform. Saving time.

Enterprise (> 1000 emp.)
Jun 27, 2023
 Source
Overall Rating:
4.5
Jerry Z. avatar
Jerry Z.
Senior Data Scientist
Share
"Harness the power of the Brevo Marketing Platform for flawless email campaigns"
What do you like best about Brevo Marketing Platform?

Brevo Marketing Platform The user-friendly drag-and-drop editor makes it incredibly easy to create attractive email campaigns in a matter of seconds. It offers free as well as paid plans, so anyone can experiment with its features without spending money upfront if they're new to email marketing. One of my favourite aspects is the feature that allows me to store an unlimited number of connections for efficient maintenance of large mailing lists in the future. In addition, there are great tools available as part of this powerful platform's solution set, such as various design templates or campaign analytics applied via open/unsubscribe metrics - making larger scale growth efforts much easier for us marketers compared to our previous options before discovering them.

What do you dislike about Brevo Marketing Platform?

Although I provided Brevo Marketing Platform account activation support with all of the requested details (such as website link, email types and expected monthly email volumes), they repeated the same request when responding to my initial inquiry. This repetition was quite annoying; however, it resulted in a quick and effortless account activation.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The Brevo Marketing Platform solves the problem of extending my reach beyond local jurisdictions. With this email campaign manager, I'm able to maximise the impact of marketing initiatives and holiday greetings by monitoring emails for relevant data.

Small Business (50 or fewer emp.)
Jun 06, 2023
 Source
Overall Rating:
4.5
BD
Bhavya D.
Founder
Share
"Efficient Drip campaigns and Sales tracking with Bravo"
What do you like best about Brevo Marketing Platform?

Brevo is not only just an email marketing platform but it also helps when a lead is in the pipeline and till it is converted to a customer. It lets you create efficient drip email campaigns with a lot of templates to choose from and also set up a pipeline for you to track stages of your leads.

What do you dislike about Brevo Marketing Platform?

Brevo is not a complete marketing platform as it is most useful tool for email marketing but apart from that there are many social platforms that a marketer needs as a complete package and those platforms are missing. There should be some option of content calendar for emails as well as for other channels and posting integrations as well.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Emailing to a potential lead means a lot of personalization and a friendly tone, also replying a lead is very important on time. Brevo helps to create personalized email campaigns that can be used as a flow so that replies also can be automated and personalized. It helps when you have a massive amount of emails to send and follow up. It automates all this to save time on sending and replying emails to the leads.

Small Business (50 or fewer emp.)
Jun 06, 2023
 Source
Overall Rating:
4.5
JG
Judith G.
Founder
Share
"An Integrated Platform for Email and SMS Marketing Campaigns"
What do you like best about Brevo Marketing Platform?

Brevo makes it easy to build relationships with customers. Brevo enables the creation of brilliant automated email and sms campaigns. You can send bulk email with Brevo Marketing Platform. Brevo allows you to to either select from the four available produst which are marketing, sales, conversions and transactional email or the all-in-one digital marketing option which is tailored to your needs and integrates all the four products. You can track sales leads and deals. Supports third party plugin for specified functionality such as chats. API integration is also supported.

What do you dislike about Brevo Marketing Platform?

Brevo has templates suited to some industries and not others but the option to build your own templates is available. The platform is somewhat complex and one must give themselves time to get familiar with the different features and how to use them. Some of the templates are not equally appealing on different browsers. Some things may not show

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo Marketing Platform helps us to reach out to our customers better and create relationships with them. We can send push notifications, conduct email and sms campaigns, chat with customers on different platforms, track sales leads and automate marketing camapaigns. This helps us to engage our customers to build better relationships, increase sales, better allocate marketing spend and make marketing efforts more fruitful.

Small Business (50 or fewer emp.)
May 04, 2023
 Source
Overall Rating:
4.5
AP
Allan P.
Founder
Share
"Smart Solutions to Grown A Business"
What do you like best about Brevo Marketing Platform?

Offers intuitive solutions that aid my efforts in keeping my audience engaged, notifying of updates as well as new products and services.

What do you dislike about Brevo Marketing Platform?

I like Seninblue and give it a thumbs up

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Engaging with my audience through captivating landing pages and automated newsletters which periodically update my mailing list on new developments

Small Business (50 or fewer emp.)
Jan 24, 2023
 Source
Overall Rating:
4.5
Rachelle M. avatar
Rachelle M.
K 8 Math/Science Instructional Coach
Share
"User Friendly for someone who is pretty clueless when it comes to email marketing."
What do you like best about Brevo Marketing Platform?

The site is very intuitive, and if there is anything I am confused about, I can easily message the support team, and they respond within a day to help me. There are also good tutorial videos to help me get started with email marketing. Creating the emails themselves is a breeze.

What do you dislike about Brevo Marketing Platform?

I don't know enough about email marketing yet to even know what to dislike! For someone completely new to email, SendinBlue seems to be doing exactly what I need them to do.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sendinblue is helping me start email marketing from scratch. As someone entirely new to email marketing, Sendinblue made it reasonably easy for me to get started. I'm happy to say I have sent my first email to my first subscriber!

Mid Market (51-1000 emp.)
Dec 02, 2022
 Source
Overall Rating:
4.5
Allen K. avatar
Allen K.
Senior Account Executive
Share
"The best cost-effective ESP to consider"
What do you like best about Brevo Marketing Platform?

What I like best about Sendinblue is that it is a very powerful negotiation platform. It is designed to gather information, handle business orders, provide full term statements for an approach that is both proactive and dynamic, present business solutions, negotiate from a position of strength, and market products in a way that is both secure and influential.

What do you dislike about Brevo Marketing Platform?

What I don't like about Sendinblue is that the design toolset isn't as robust as I'd like. Additionally, it would be nice if they added more options for customizing the look of the site. The content creation toolset could also use some fine-tuning, as they currently don't do much to help you create a truly unique and compelling product.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Since I have so much on my plate already, I set up an automatic system to respond to new email addresses that sign up for my mailing list on my website. Though the initial setup time-consuming, it guarantees permanent results.

Small Business (50 or fewer emp.)
Nov 24, 2022
 Source
Overall Rating:
4.5
JL
Josh L.
Co Founder
Share
"On the right track"
What do you like best about Brevo Marketing Platform?

Excellent for email campaigns, with some nice adjacent capabilities like, online chat, web push notifications, deal tracking, transactional email and more.

What do you dislike about Brevo Marketing Platform?

The website is on the slower side. However, they are on the right track and we can feel the constant improvement.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Marketing communications is a key focus for everyone -- email campaigns are a large part. It has to work and work well. That is their flagship feature.

Mid Market (51-1000 emp.)
Nov 15, 2022
 Source
Overall Rating:
4.5
AR
Anu R.
Digital Content Developer
Share
"We shoot emails like rocket through Sendinblue"
What do you like best about Brevo Marketing Platform?

I appreciate that they let us send hundreds of emails daily and contact an unlimited number of people with their free plan. This allows us to get proper insights about the software and see if the results are worth the cost of buying it.

What do you dislike about Brevo Marketing Platform?

They should next focus on developing more elegant email templates and increasing the flexibility available for customization according to the need of the users

What problems is Brevo Marketing Platform solving and how is that benefiting you?

As we are in the testing phase of this email marketing software, we have had a good experience using it. We appreciate that using Sendinblue, we are effortlessly pushing regular newsletters and promotions-related emails to our followers and subscribers.

Mid Market (51-1000 emp.)
Nov 03, 2022
 Source
Overall Rating:
4.5
Manya V. avatar
Manya V.
Content Writing & Marketing
Share
"Easy-to-use & Versatile Email Automation Tool!"
What do you like best about Brevo Marketing Platform?

Sendinblue is truly one of the most amazing email automation platforms I've used so far in my organizations. The array of customizations, features, and a user-friendly dashboard saves a lot of time and effort. Moreover, the seamless data import process, ease to push email campaigns, and integration with Google Analytics makes sending emails just a breeze. This email-building platform has an impressive UI and is worth using!

What do you dislike about Brevo Marketing Platform?

There aren't many difficulties or disliking, considering Sendinblue. However, a few areas need a tad bit of improvement, such as - automating a DRIP campaign or email subscriber base seems complicated when compared to running a single campaign, module libraries are tricky to set up, and there is also a need for improvement in community support and user tutorials part.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Sendinblue has helped our organization to send customized, bulk emails to our clients based on the category they fit in. This has significantly reduced the workload on the marketing team. Additionally, we are now able to collect user data and use it to send various email campaigns to focus on generating greater website traffic and user interaction. From sending offers to regularly following up with customers, the tool covers a lot and makes the work much more easier and organized!

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
4.5
Georgia S. avatar
Georgia S.
Chief Marketing Officer
Share
"Excellent experience, good analysis, and good development of shipping"
What do you like best about Brevo Marketing Platform?

I appreciate how Sendinblue consolidates all of our client's messages. Thus, we can respond to customer inquiries faster and never miss a consumer's letter. Notably, a centralized mailbox has enabled us to monitor the activity of our sales prospects and determine the optimal moment to approach them.

What do you dislike about Brevo Marketing Platform?

How poorly they've advertised Sendinblue. I believe this to be one of the most versatile platforms available.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

With Sendinblue, we can quickly deliver the email to our customers and configure an automatic option. Additionally, this program has a healthy mail inbox rate.

Small Business (50 or fewer emp.)
Jul 19, 2022
 Source
Overall Rating:
4.5
Sarvesh R. avatar
Sarvesh R.
Analyst
Share
"Sendinblue a great DIgital Marketing platform"
What do you like best about Brevo Marketing Platform?

Sendinblue offers a great package and its main domain digital marketing platform where I can use email design, excellent reports and advanced features and many more advanced features.

What do you dislike about Brevo Marketing Platform?

Nothing is there to dislike everything is perfect ,precision, accuracy where we can excel and improve by using the tools and became the master in digital Marketing.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Before I had issues to set up the design, engagement and deliverability of transactional email now there is no issue regarding that I upskilled in the domain and now I am more confident

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