Bright Data Reviews: 4.6/5 — Highly Rated

Very responsive and open to creative ideas to complete the project.

We had some troubles at first due to business structure changes however these were addressed after a long patient wait and they were on top of it.

Crawling data of new product so that I can price my good used against it.

Bright Data has been an indispensable partner for our business, providing excellent technical support and product performance for our scrapping needs.

There is nothing relevant at the moment.

We use Bright Data residential and data center proxy solutions for our scrapping needs.

Easy to set up, quick to answer customer support and very intuitive.

A bit more expensive than the competition, but i guess that's the price of having something that covers pretty much everything that you need related to proxies.

We need to collect information from several services and brighdata prevents us from getting blocked from those services.

Brightdata has been very responsive and accepting of new requests. They have gone above and beyond to maintain client relations and expectations, and we very much appreciate that in the company. On top of that, their product is superb and very customizable.

I can't think of anything I dislike about Brightdata (the company). Regarding products, I would improve the structure of the api-docs.

We are currently utilizing their data collection software to collect publically available data, which in turn helps us with data analytics and decision making.

we mostly use this service for scraping portals and websites, and that comes very handy when we are facing bot detection using IPs.

limit of residental IPs count per country makes it hard for us to continue using the service for certain portals, for example if that portal detect and mark all of those exisiting ips as a bot, then bots won't work anymore. another factor we can consider as a disadvantage is that we can't duplicate the zones and that makes hard management of zones and settings. also data collector scripts and functions are so limited and don't let your hands open to develope a working bot and most of the time you face a limit which don't let you go further and use it.

we mostly use this service for scraping portals and websites, and that comes very handy when we are facing bot detection using IPs.

The scraping service which is provided by Bright Data.

Sometimes the crawler makes some errors.

Bright Data provides us with significant scraping results for our logistics business.

Bright Data has spent a great deal of time learning our business to propose new and unique solutions that cater to our needs. They're a true domain expert, which allows us to focus on the output from their solution and trust the experts.

Understanding what we wanted for more advanced solutions took a bit of time. Thankfully, the team at Bright Data invested the time to educate and bring us up to speed

We needed stable access to publicly available information without building our capabilities in-house.

Quick support response, and the interface is very intuitive. Labeling or implementing a naming convention on all our proxy zones makes it easy for us to manage and incorporate into the virtual browsers we use.

Nothing so far, although we have a simple use case. We only use BrightData for residential proxies but lots of them.

We use Bright Data for US and European dedicated residential IP addresses.

Bright data entrega un excelente servicio, siempre están preocupados de que el servicio sea el óptimo y como poder solucionar problemas. Ellos brindan un servicio 24/7. También se valora la rápidez en las entregas y tomar las prioridades de la empresa como propias.

El precio no es el más barato, pero la calidad del entregable y el soporte compensa el delta de precio, finalmente se prefiere que cobren un poco más por el nivel de servicio entregado.

Ellos no están ayudando a scrapear el mercado y conocer mejor de los competidores. Esto ha sido muy útil para entender el mercado.

The wide range of tools they provide work hand in hand with them. It's a fantastic company with the best team of facilitators. Specifically Matias Chmiel, who worked tirelessly with us. It has an unbeatable workforce and facilitates teamwork and the best results in every possible way.

Nothing really; it's a great company with a great structure and the best ways to help and communicate with its clients. They always seek how to help and provide the best attention

Through its web scrappin solves the access or acquisition of information to make better use of our information and give a better service to our customers

HIGH CAPACITY AND SPEED OF RESULTS, EASE OF USE

STILL LOOKING FOR SOMETHING WE MIGHT DISLIKE

GETTING TO KNOW CUSTOMERS, COMPETITIVE PRODUCTS

Quick response and personal touch in every interaction.

I have not found anything I dislike yet.

I need a reliable proxy provider that easily integrates with my architecture.

Fast and dedicated customer support. We can always email our account manager and get an immediate response to develop new products or adjust previous developments. Also. we can count on that our collectors will be mantained.

Explain more clearly how the billing system works so we can plan ahead on how much budget we need to add to our account every month.

Provide collectors developed to mine data from web pages, provide proxy infrastructure to scale our own bulk requests to web APIs efficiently and fastly. Also, download ready-to-use databases.

Real understanding of data and data products, combined with a professional team.

Ability to predict pricing for a first of a kind project

Ease of collecting "fresh" data.

Their proxy solutions (i.e. the Web Unlocker) are exactly what I need in my field of work on a daily basis. They work great, and I overcame significant challenges using these products. All these sound great, but it would not be such a great experience without their constant and top-notch support in solving issues and offering advice. The MVPs of the relationship between my company and Bright Data are, of course, our Account Manager, Marina Matatov: her work enables me to say with remarkable candour that the Cars2click <> Bright Data collaboration is the best one I've ever participated in, and Itamar Efraty: his knowledge of the Web Unlocker inner-workings was instrumental in solving even the most tricky of use cases. It's always a pleasure to collaborate with them.

During the almost two years of collaboration, Bright Data grew a lot as a business. That means that I was a client of theirs during their internal restructurings. The changes to their ticketing and support systems were confusing initially, and the contact person changed a few times. Going forward, this should not happen again; as far as I understand, Bright Data is now a well-established company. The communication between our companies has never been better, and I'm excited to continue working with them.

Data collection is the most significant challenge in building statistical models for our business logic. The proxy solutions of Bright Data enable our company to gather all the data we need to make that happen. Their ability to unlock even the most well-protected websites and make them susceptible to web scraping is exactly what we need in our endeavours.

The collaborative approch of the bright data team, really let us kick start our project.

Nothing so far. The only thing I would point out is that the UI of the platform could be even more intuitive.

High-quality data collection at an affordable price.

The easy process to deploy data collectors and the large number of information that we can access with the platform, also the easy process to integrate with all the tools that they offer

the no warnings of payment with the cut of service, but easy way to solve it

The problem to obtain data and the befit us with the data collector

The best thing about Bright Data is the proxies are reliable and efficient. Their web unlocker works exactly as advertised and saves tons of development time.

I think the pricing can be more budget-friendly.

For our Business, they have all the things needed for the long-term i.e., support, different IP locations, account management and a human behind the business. Bright Data's service & expertise has been extremely helpful to our business. Any concern we have with proxy or data collection they are quick to assist us with.

The quality and the quantity of the offers.

Nothing in particular that I dislike. Maybe the only thing is a bit expansive.

Residential Proxy

We have been working with Bright Data, formerly Luminati, for more than 8 years and during this long-term journey, we have managed to solve millions of problems. They managed to build a stable proxy solution that put together several types of proxy solutions. This has allowed us to use it wisely and also helped us to avoid paying for unneeded stuff. Every time we get any issue with the service and a problem that we haven’t solved in the past, they are always here to cooperate with us and help us with a working solution.

I do not have anything in mind that we do not like about Bright Data. Some reviews mention and dislike the pricing, but in fact, we have found that Bright Data is really open to finding the best possible solution to prevent overpaying from the customer side. As well, they proactively inform customers about “strange” traffic, which helps to prevent us from spending money on burned incidents.

Single point of solution for proxies (from mobile-residential, over residential to data-centres) with great support and willingness to help customers to solve their problems and not just things directly connected to their products. Their ability to customize settings on their side is amazing. It really helps with solving ad-hoc issues we come across from time to time.

Bright Data really simplifies the web scraping and data amalgamation process. Their developers and staff support around the clock in a prompt fashion and always deliver quality work.

Not too much to dislike when it comes to working with the Bright Data team. The only improvement I can see the team making is enabling common communication channels that integrate with their clients. i.e., McDonald's Canada predominantly uses MS Teams, it would great to have the ability to incorporate the Bright Data team into our Teams channels.

Bright Data is enabling the McDonald's Canada team to gain access to detailed competitor insights from pricing, menu offerings, and distributions all available online through their simplified APIs. The most critical work the team has supported us with is in relation to the National pricing dynamics of our competitors. This has been particularly helpful during the current high inflationary times as consumers' spending habits adjust to the new norms and we are able to follow the latest shifts in the market place.

Con Brighdata hemos podido automatizar bastantes procesos, y podemos enfocar el esfuerzo de las personas en otras tareas.

Han existido algunos problemas de información faltante con el colector, sin embargo en menos de 24 horas fueron resueltas.

Buscando posibles oportunidades de negocio en una cantidad masiva de datos, donde una persona tardaría meses en obtener, Brighdata nos lo da en menos de 2 horas.

I like how close is the Bright Data service to my everyday style of work. Whether I need to test requests from a different location or collect information from programmer-unfriendly services, or my customer country is in my ISP blocklist - it is always just a few seconds from getting the result.

The service is not too friendly to small users like me. It's more focused on companies and active spenders. Their services lack good free/trial periods, so to try something out, you most likely will need to spend a few bucks right from the start.

Accessing APIs from different locations for my work and testing. Developing a data collection platform for my customers and investors. Researching and helping my colleagues with setting up proxies for their work.

Bright Data was very helpful during our onboarding. Their experts were very reactive and we used their products very easily and fast.

I have nothing to blame against Bright Data for now.

Bright Data helps us to bypass the security of our concurrent websites, by providing us IP Addresses and algorithms to pass concurrent websites antibots.

Quick responses and in some cases to talk directly and very easy with tech people who very quickly advice when issues. This last time talked with Ori Goren-Bar who helped us to realize about a SSL cert problem

Proxies are not so good as they say they are and many times things just improve after raising support tickets

We use Bright Data for proxying some requests

As a leading E-commerce company, Bright Data provides us with a user-friendly customer panel with good UI. The products also give excellent and stable quality.

The products' prices are more expensive compared to other providers. Could be better if it is more cost-effective

Bright Data meets our needs when doing data collecting and downsizes errors and minimizes the ratio of being blocked.

- The VPN service is well designed with different tiers of service modes; you can easily pick the one that suits your need and budget - They really have the customer in mind. During onboarding, there was an issue that caused slow traffic and cannot be remotely diagnosed; they sent dedicated personnel on site on short notice, more than thousands of miles away, to quickly resolve the problem. - Competitive pricing. We surveyed quite a few service providers and BrightData has the best ROI in our opinion

- I hope the tired pricing can be even more budget friendly (e.g. when you double your usage, you should get a 20% discount) - The local VPN manager software can be a bit more stable (we tinkered with it for quite a while to make it work)

Large scale VPN service. We need quite a lot of VPNs for our business need and they provide robust service. It's also really easy to scale up and refresh the IPs.

The functionality of data collect and statics problem solution allow to integrate the data to the business need, data collection make easiest now with this tool.

GUI can be more user friendly where first user can intrect without any further training, it should be ready to use and able to start from first day. It should more faster.

Data is the biggest issue now days, and data collection for different purposes is essential nowdays, simple dat collection makes easy now, bussiness boost by double time.

The ease of use and the possibility to chat with the team.

I got an error response due to an HTTP connect request. In the 502 error response, a link to their support bad was provided (Bad port) but this link was broken.

Web scraping from different IPs. We need to get data from different parties and sometimes we get rate limited so using multiple IPS can prevent that.

Bright Data's service & expertise has been extremely helpful to our business. Any concern we have with proxy or data collection they are quick to assist us with. Additionally, their service when we need personal help is one of a kind!

There is nothing I dislike at all about Bright Data.

Bright Data helps us in many fronts