Bright Data Reviews: 4.6/5 — Highly Rated

The quality of their residential proxies is simply better than any other provider. We have tried bright data's proxies against many other services and the success rate with bright data is always higher. Their "unblocker" product is also amazing, it takes a lot of the work that we used to do internally and lets them handle it, letting us spend our time and energy on other things.

When there is an issue (rarely, especially as of late), their public page that displays service outages will say everything is fine when infact their systems are indeed having issues (and thus we go hunting for an error internally when the problem actually is not with us). That being said, even google and AWS are bad about this sort of thing themselves. I'll also reiterate that bright data very rarely has these issues (I can't recall any in the last 6+ months)! The price is also slightly higher than competitors but is absolutely worth it to have a rock solid solution.

Getting the data that we need!

I like how the integration guide made it easy to use Bright Data in my business. Furthermore, when I needed some support, they were very helpful and I've got the missing information fast. Here, I'd like to mention Oxana Novopashina and her team for their outstanding performance. I always received help to deal with all my questions in a quick and professional way. I can only recommend the proxy services, as I never experienced any outages, it does exactly what I'm looking for.

Currently, I don't have anything to add here.

I'm using Bright Data for public data collection. For benefits, I would add easy integration and high-quality proxies.

- Tariff plan "Pay as you go" - Huge list of available countries - Excellent proxy speed - Plugin for Chrome and API - Great support in the person of Alina Pryvalchuk. Helped very quickly solved.

To be honest, I don't even know what to write. Everything is fine.

Сервис помог решить проблему с доступом к заблокированным ресурсам.

Flexibility and easy-of-use of tool to support a wide variety of internal due diligence needs quickly.

Very happy with capabilities - none come to mind.

Supports a wide variety of data collections needs in support of sourcing, deal and portfolio projects.

- Clear and intuitive UI - reasonable pricing - amazing customer support

It would be great if they have a larger pool of IPs, but I know they're working on it. Other than that, all is great.

Using their services for our SaaS products that require dedicated proxies

The support of assistance through BrightData itself. Not only is communication the Key but too, it's the success of working with BrightData.

Nothing. Right now, BirghtData is one of the most reliable services i am currently working with

Data Usage nowadays is extremly high and usually, the most proxy providers within my field of Business do not got a clean/reliable/Stable pool of Proxies. BrightData was able to change that for me

The responsiveness of the staff, and the data included many people we did not previously know about.

There was nothing in particular that we did not find useful with our data.

They provided us with a dataset of profile information from social media. This has allowed us to identify people of interest to us

We like the speed, and the level of support received from the team. Every question we had was resolved very fast. They are also proactive, suggesting optimizations and changes themselves.

The verification process was a bit troublesome. As much as that's initially annoying, it was worth going through.

There aren't many reliable services on the market. The added value is decreasing pricing, ensuring we won't need to switch to another provider when we grow fast.

Account Manager, availability & Scraping possibilities

High Price which is not necessarily bad.

Instagram Scraping for inhouse analytics

We have been looking for a company with the same opportunities as Bright Data and found it for a long time. First of all, we were looking for stable and fast IP addresses. We want to express special gratitude to Alexander Freibert for support, professionalism, and efficiency in resolving any issues, and also thank you for help in technical matters, Ilya. Bright Data solves most of the issues that used to take us a lot of time. The company and its services are developing very quickly, which is good, as we grow along with them.

Perhaps the prices, but the company constantly offers discounts. Maybe the cost of high-quality IPs justifies this. There are also some poorly documented technical features.

The company makes it possible to collect information from various sources very quickly. Of the advantages, I can note: "Proxy Manager" is a convenient tool, as well as "Data Collector," which is currently being developed and will be able to automate some of our functions.

Huge Bright Data fan. Things work exactly as needed -- their basic proxy service is fast & cheap. Their Web Unlocker is not cheap BUT works exactly as advertised and saves tons of development time. Support has been lightning fast to respond to requests, even though I'm a pretty small fish in the grand scheme of things.

Web Unlocker is not cheap but I can't reallllly complain, because it works exactly as advertised and saves a ton of manual development effort. Can't have it both ways! :)

Proxy service for web scraping & their Web Unlocker bypasses all anti-bot / anti-scraping mechanisms that have been thrown at it, so it just works!

We compared a few options for data collection but ended up with Bright Data because we really appreciated the self-serve dashboard.

Sometimes the turnaround is a bit slower, but still generally quite fast (faster than others we compared to).

Quick data collection!

When we first started using Bright Data, it was evident they were monitoring usage levels and despite being on a pay-as-you-go plan, they made recommendations to switch to a plan that ended up saving us money. I respect any company that prioritizes giving their customers more value like that despite it costing them a bit of revenue.

We have been using Bright Data for ~5 months now and haven't had any issues yet. Everything works as expected and our developer has had no concerns with how everything works.

We needed proxies for our online software and this product delivers exactly what we need at a cost-effective price tag. They are reliable which means we have one less thing to worry about.

Quick support assistance. Resolving proxy issues within mentioned period.

Sometimes we get blank pages and proxy error webpages while accessing the sites.

helped in collecting the data for analysis without any proxy issues

1. Brightdata worked with us to demonstrate their proxy service, set up a POC, and collect metrics. 2. They gave us time to establish our feature and worked with us to select the right product for our usage. 3. When a data breach occurred with the proxy manager, their website logs helped us track down the gap quickly. 4. Their billing department work with our billing department to set up an invoice/payment schedule that worked for both companies. 5. Ongoing metrics help manage our monthly usage, and the usage alerts ensure that we don't exceed our caps.

1. The accounting system that generates invoices is constrained due to Brightdata's tax location (Israel). 2. When our data breach occurred, it did take the support team some time (2-3 hrs) to suggest where to look for the logs.

1. Ensuring that scraping sites from our customers and other external websites don't block Inxeption due to scraping their products. 2. A more stable pipeline of refreshed products for our eCommerce website.

Romy was very compentent. THe speed and the quality of service is superb

THe pricing is too high to be able to accept the service without additional approval

Data collection

Stability and high quality of proxy servers. Provides productive work. I liked the Pay as you go policy the most! This is one of the main reasons for choosing your service! Oxana Novopashina very quickly helped to deal with all the subtleties. Great respect.

so far no complaints. the design of the site is complex, of course, in order to quickly find the necessary elements. I would like more payment methods: Webmoney - Wmz crypt usdt bitcoin litecoin and other. I have no other comments so far.

audience parsing - contact details. for use in targeted Instagram ads. Thanks to the stable operation of your proxies. Of course, I profit from satisfied customers. Instagram advertising campaigns.

The quick and qualified compliance service we've ever seen. They book a compliance meeting the next day we joined. The interview was not short but adequate. They approved your account in hours.

Nothing to dislike. Absolutely nothing to dislike. The one of services when we have nothing to dislike. We like everything. Absolutely everything. 100% like for sure.

We use residential IP services and plan to use other services like Data Collection and we will investigate other services from Bright Data and hope they will be usefull for us.

Their unblocker service is top-notch; however, it needs to be used carefully based on the site structure and session management.

It would be nice, if they could support Indian payment modes like Netbanking and the debit card.

We are doing a data-driven analysis to support the evidence-based reporting on some global conflict and international security issues, which requires a large volume of data from various public and private sites. We use Bright data proxies to get up-to-date data for the analysis purpose.

We are using Bright Data for the last 3 years and never faced any issues. My Account Manager is Amit Shankar and he is available 24x7 and just a call away.

There is nothing to dislike when you are getting a prompt response and flawless services.

Bright Data made our product testing easy.

We can filter the requests to do further analysis

There are too many updates that would hinder the daily operation a bit, but not a major issue

We are able to switch IPs based on different use-cases.

Good service and support team. Highly recommend!

Prices for some case is too high for big data (proxy, data collector)

Scraping data from public resources

Bright Data Proxy Manager tool is absolutely amazing and makes it so easy to setup proxy.

Verification Process is a bit complicated for freelancers.

Selenium Testing and SEO tool

I express my gratitude to Brightdata and its experienced specialists, such as Oxana Novopashina, for improving the tools for marketing and market analysis.

Nothing. Everything is ok. There are not problems with registration and using of service

I solved the problem of delegating the task of analyzing the market, identifying competitor prices, and searching for information. Now it takes me 2-3 hours of time instead of 3-4 days as before.

The service works stably without interruption, my company buys a couple of thousand IPs a month and such a reliable partner is very important for us.

You need to specify the domains that will be accessed from the purchased IP

They are ready to provide almost any amount of IP and traffic

- Flexible billing model - Data quality - Comprehensive API - Depth of support provided by Bright Data

Nothing in particular. We've had a few specific requests based on our use case. However, David and the team have gone the "extra mile" to help accommodate.

Bright Data enables us to build Talent solutions leveraging publicly available data.

Bright data has been a great support and an amazing asset to our business. We are using bright data via Multilogin and connection speed, uptime, and security are second to none. Would recommend it to everyone.

The only thing that can be improved is Whitelisting part of IPs. Maybe instead of whitelisting, if the only thing needed to be done is blacklisting, would help a lot. As whenever WiFi restarts or we switch places, whitelisting is needed to be done again.

We are using Brightdata to run digital part of our business smoothly.

Simple to use and great when I need additional IPs

N/A it does what I need it to do. I dont have any issues

When I need to use proxy IPs bright data works great for me!

- Customer Service - Eager to Help . Amit my account manager especially always upfront to help.

-Just sometimes need to call and refresh proxies.

Scraping

Great residential and mobile proxy zones, and a pay as you go play.

Some zones are automatically disabled if we don't use them for a while.

Using an IP address of the other side of the world.