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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0

( 542 )

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Bullhorn ATS & CRM Reviews: 4.0/5 — Solid Choice

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
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Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
Activity / Task Management
Activity Tracking (calls, emails, meetings)
AI assistance (summaries, signal detection, scoring)
AI Call/Text Automations / Virtual Agent
AI Features (Summaries, Suggestions)
AI Lead Scoring
API Access
API Access / Integration / Open APIs
API / Developer Access
API / SDK / integrations
API / Webhooks / Integrations
Appointment Scheduling
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 25, 2026
Bullhorn ATS & CRM CRM Software logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Sep 02, 2015
 Source
Overall Rating:
4.0
CF
Cheryl F.
Digital Marketing Manager
Share
"Has been our lifeline for years"
What do you like best about Bullhorn ATS & CRM?

Bullhorn has really stepped up their game with features, technology, platforms it can be used on, interface, etc. It's a one stop shop with all the endless add-on's you can do for other business functions like payroll, etc. Bullhorn reach is a nice addition as well.

What do you dislike about Bullhorn ATS & CRM?

We seem to have constant issues when using the candidate portal. We get lots of candidates who complain about it not working at times when they are creating a profile to apply for our jobs. A seamless experience needs to be achieved here.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Reporting, one stop shop like software that can bundle a solution for many business objectives in recruiting. Without this software, we would not be able to run the company. We rely on it, and it is the core operating system that runs our company.

Small Business (50 or fewer emp.)
Aug 20, 2015
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A beautiful, simple interface that our team is actually excited to use"
What do you like best about Bullhorn ATS & CRM?

What makes Bullhorn stand out among its CRM competitors is that it balances an intuitive, beautiful interface with powerful built-in functionality and vast development capabilities.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn offers its users an open development platform, so the opportunities to build and connect with the CRM are pretty much limitless. That being said, because of this there are not too many existing plug-and-play integration options.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

With the organization that we have as a result of using Bullhorn we are able to streamline our sales process and utilize new tools that are allowing us to work more efficiently.

Mid Market (51-1000 emp.)
Feb 26, 2015
 Source
Overall Rating:
4.0
DS
Debbie S.
New Business Development Representative
Share
"More for recruiting"
What do you like best about Bullhorn ATS & CRM?

I like how the system is connected to other business related links within our client records- ex. LinkedIn, Google maps, Hoovers. Also, the detailed records that can be added to a candidate record in recruiting side.Another good aspect is the instant Chat- this give immediate access to the recruiters working directly on an order or I can communicate company wide if necessary.

What do you dislike about Bullhorn ATS & CRM?

Search function isn't as much as a help as I personally would like- you have to have the spelling correct or it will not pick up the record. Needs to be more intuitive- isn't that why most people "search"?- they don't have all the information and are wanting the site to help with that need. On Business Development side- it is rather slow transitioning from a new record added, to what your next task is- ex. adding a new contact on an account.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I am a New Business development representative; bringing in new business and using JobScience to record progress and to connect the recruiting aspect to the record

Enterprise (> 1000 emp.)
May 23, 2014
 Source
Overall Rating:
4.0
Falon N. G. avatar
Falon N. G.
Vice President Of Recruiting
Share
"Quick, Easy and Efficient! "
What do you like best about Bullhorn ATS & CRM?

The reliability of JS representatives; ANDIS VILDAVS in our case! Andis is ALWAYS there to show us new COOL features that will enhance our experience, which has significantly added to the value of JS! The user functionality - it;s quick to pick and learn! You can access candidates through this REALLY COOL map feature, which truly allows you to hone in on your available candidate base and really determine who is going to be an ideal match. Also, quick review of resumes! If you need to review multiple resumes quickly - this is the way to do it!

What do you dislike about Bullhorn ATS & CRM?

Reviewing the activity, I wish there was a way to review activity by hoovering over the title line vs. having to go in and open each activity one by one. Getting the right reports setup is a bit challenging, I would love to see this function become more user friendly.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The ability to quickly identify candidates!

Mid Market (51-1000 emp.)
May 13, 2014
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Jobscience "
What do you like best about Bullhorn ATS & CRM?

How organised it keeps me & keeps track

What do you dislike about Bullhorn ATS & CRM?

Not knowing how to use the tool to full potential

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Very beneficial as jobscience keeps track of all my candidates and where they are going to too,

Mid Market (51-1000 emp.)
May 13, 2014
 Source
Overall Rating:
4.0
AW
Andy W.
Business Development Manager
Share
"Used JS for over 3 years now"
What do you like best about Bullhorn ATS & CRM?

As a recruiter, I have seen quite a few systems and this is by far the best I have used. It has a great ATS with feedback and detail on record pages. It help when working in a team system for collaboration and communication.

What do you dislike about Bullhorn ATS & CRM?

The search function could be more accurate and have a ranking order.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Recruitment for senior sales executives across the UK,

Mid Market (51-1000 emp.)
May 12, 2014
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Very useful add on for sSalesforce"
What do you like best about Bullhorn ATS & CRM?

I very much like how focussed Jobscience is focussed on recruitment. The typical Salesforce platform is great but not specifically for recruiters and it is very useful in this sense.

What do you dislike about Bullhorn ATS & CRM?

I would like a better system for logging calls, call backs and leaving notes around prospect clients. This is quite a messy system and I would like to see this improved.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Using jobscience allows me to quickly manage my clients and candidates and it makes the whole process very easy.

Mid Market (51-1000 emp.)
May 07, 2014
 Source
Overall Rating:
4.0
CS
Craig S.
Senior National Account Executive
Share
"Bullhorn Review"
What do you like best about Bullhorn ATS & CRM?

Being able to send emails from Bullhorn

What do you dislike about Bullhorn ATS & CRM?

Bullhorn goes down too much. too much downtime

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Easy to track all communications.

Mid Market (51-1000 emp.)
Apr 30, 2014
 Source
Overall Rating:
4.0
KL
Kendra L.
Talent Acquisition Manager
Share
"Excellent customer experience"
What do you like best about Bullhorn ATS & CRM?

I have experience with Salesforce as a CRM so this transition was easy

What do you dislike about Bullhorn ATS & CRM?

there are almost too many options on how to get somewhere

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

better candidate tracking for sure

Enterprise (> 1000 emp.)
Apr 28, 2014
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Jobscience Review "
What do you like best about Bullhorn ATS & CRM?

Jobscience allowed our organization to consolidate all of our data into one application. It is an intuitive CRM and allowed our team to perform searches with ease!

What do you dislike about Bullhorn ATS & CRM?

Learning a new CRM is always a daunting task. When you're in a sales role, you don't have much time to devote to learning a new system, but Jobscience was a breeze!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The most frequent problem in our organization was tracking everyone's communication with our various clients, leads, candidates etc. Jobscience made it easy to view my entire teams communication.

Mid Market (51-1000 emp.)
Apr 28, 2014
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Director of Talent Acquisition"
What do you like best about Bullhorn ATS & CRM?

How customizable it is. Whatever your TA needs, wants, and desires, Jobsience is able to perform. The very best part of Jobscience in my opinion is their amazing customer support: they're all over whatever issues you have.

What do you dislike about Bullhorn ATS & CRM?

My main gripe is that if you are hiring for the same position across multiple locations, there isn't a good way to distinguish which location it's for, so you have to use the location and/or city by the position title (e.g, 'Dentist Tucson' and 'Dentist Phoenix.'

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Essentially just the reporting. I like the source reporting because it's completely objective, whereas sourcing reporting from any of the sources always shows said source to be the top source, which I know isn't the case.

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
3.5
KS
Kaitlin S.
Founder
Share
"Bullhorn makes staffing easier!"
What do you like best about Bullhorn ATS & CRM?

I love being able to make tearsheets and distrubution lists in Bullhorn. It allows me to keep track of potential candiates I want want to reach out to for specific positions. I also love the ability to add candidates to different jobs.

What do you dislike about Bullhorn ATS & CRM?

This was not an issue before the most recent update however, because my office is in close proximity to others our talent pool is often shared. I used to be able to share ownership of a candidate profile with other offices but now I cannot. The candidate disappears if they speak with another office and that office takes over ownership. This results and large periods of my day taken up by calling our help desk to have them transfer ownership. I need to be able to see if a candidate is rehire elligible, my worst fear is bringing someone unstable into our office or sending to a client because I can't see their history with another office. We have unstable candidates in our system who have brought guns to work and made threats. We need to be able to share this information with eachother.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn allows me to categorize candidates int differnt pools effeciently. The search function allows me to find candidates that have specific work history that my clients are looking for.

Mid Market (51-1000 emp.)
Mar 10, 2023
 Source
Overall Rating:
3.5
SB
Stephanie B.
Technical Recruiter
Share
"Bullhorn is great!"
What do you like best about Bullhorn ATS & CRM?

I like how Bullhorn can be utilized for multiple purposes, for example, for onboarding and back office and as an ATS

What do you dislike about Bullhorn ATS & CRM?

There isn't that much Automation or can't send out text messages.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It serves as an extensive database to house candidates. Used to pipelining candidates

Enterprise (> 1000 emp.)
Jan 06, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"User Friendly"
What do you like best about Bullhorn ATS & CRM?

I feel like Bullhorn is user friendly for recruiters and sales.

What do you dislike about Bullhorn ATS & CRM?

There are a lot of glitches especially when parsing resumes.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Not sure what is being improved- it has been pretty much the same since I started using it.

Mid Market (51-1000 emp.)
Nov 18, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"I used Bullhorn to track my candidates."
What do you like best about Bullhorn ATS & CRM?

Bullhorn is easy to navigate and connects/ties in with my other platforms

What do you dislike about Bullhorn ATS & CRM?

Bullhorn has lots of technical difficulties. Seems like it goes down once or twice a month atleast

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Lets me easily track my candidates

Mid Market (51-1000 emp.)
Sep 06, 2022
 Source
Overall Rating:
3.5
SR
Sirene R.
Account Manager
Share
"Decent CRM for Recruiters"
What do you like best about Bullhorn ATS & CRM?

I like all the options of details you can add in for candidates -- plus the ability to build mass groups based on candidate features. I also enjoy the option to put in notes for every sales/recruitment conversation / being able to edit the notes to keep yourself and your teammates up to date.

What do you dislike about Bullhorn ATS & CRM?

It can be quite finicky when searching for names - duplicate contacts are an issue when they come inbound versus manually adding, because then notes can get lost.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Keeping track of candidate and sales contact conversations: this is helpful to jog memories when you don't speak to someone for 6+ months so that you remain in the know and up to date on situations.

Small Business (50 or fewer emp.)
Dec 08, 2021
 Source
Overall Rating:
3.5
CL
Cameron L.
Account Specialist
Share
"Let Bullhorn Do the Hard Work!"
What do you like best about Bullhorn ATS & CRM?

Bullhorn makes specific call sheets or tears that list folks for recruiters/managers to call and email, cutting down on personal time sourcing qualified candidates and giving back time for the more meaningful conversations with leads!

What do you dislike about Bullhorn ATS & CRM?

As there are always places for improvement, Bullhorn could make their tools more versatile and easier to access, including improving their mobile application software!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn quickly and efficiently collects qualified candidates for open job opportunities one is looking to fill. It sources the candidates for you and provides contact information for the individual cutting down on personal sourcing!

Small Business (50 or fewer emp.)
Nov 25, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Pretty basic ATS"
What do you like best about Bullhorn ATS & CRM?

We had a web browser plug in that automatically created a profile and added a resume into our database when looking at resumes on job boards. Also, bullhorn is very easy to use in comparison to other ats's I have used

What do you dislike about Bullhorn ATS & CRM?

Search function wasn't very intuitive and I feel didn't always return the results I had searched for (ex - location based searches returned resumes outside of location of intended search)

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Creating a database of candidates to use in the future. Track open jobs. Track candidates or gross through recruiting life cycle. As a manager, track recruiter activity

Small Business (50 or fewer emp.)
Oct 15, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Bullhorn ATS & CRM?

The filtering function is great and super user friendly

What do you dislike about Bullhorn ATS & CRM?

There are a lot of steps to export candidates when needed

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We were able to more easily find candidates for roles

Mid Market (51-1000 emp.)
Jun 16, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Overall good experience as a newer user - great integration partnerships and vast growth opportunity"
What do you like best about Bullhorn ATS & CRM?

The vast array of fully integrated partners. Forward-thinking technology and overall mentality. Herefish element.

What do you dislike about Bullhorn ATS & CRM?

Implementation of the full Bullhorn & Prism (back office) did not go smoothly. Many issues, and/or being told "no, we can't do that," after having been promised certain things initially. Finally seeing some resolution and fixes.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Better searching capabilities and usage of data. Expanding on employee engagement and communication with Herefish. Better matching of candidates based on skills outlined.

Mid Market (51-1000 emp.)
Feb 23, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good, not great"
What do you like best about Bullhorn ATS & CRM?

Very intuitive when learning and navigating

What do you dislike about Bullhorn ATS & CRM?

Crashed from time to time, would lose data when fields were incorrectly filled out, browser it's most compatible with is Internet Explorer, and little glitch-type annoyances

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking candidate and client information and interactions in the staffing industry

Mid Market (51-1000 emp.)
Jul 27, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Bullhorn review"
What do you like best about Bullhorn ATS & CRM?

I liked organizing calls into tearsheets and being able to parse resumes easily

What do you dislike about Bullhorn ATS & CRM?

Bullhorn took a while to learn, sometimes resumes would get lost in the cracks

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We were parsing resumes from job boards or LinkedIn. We were able to store old resumes and phone numbers to call candidates and record interactions

Small Business (50 or fewer emp.)
Jun 05, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good system but has it's flaws"
What do you like best about Bullhorn ATS & CRM?

The front office is very slick. Much more modern than Akken (what we switched from)

What do you dislike about Bullhorn ATS & CRM?

The back office is not great. The time and expense sucks, having to manually pull in assignments. Also, when you send a document through the back office there's no notification that it's been signed, so you have to constantly check on it.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

i like how the profiles pull info from the resumes and auto-populate

Mid Market (51-1000 emp.)
Sep 30, 2019
 Source
Overall Rating:
3.5
Cara L. avatar
Cara L.
Reporter, Producer And Editor
Share
"Best software for email tracking."
What do you like best about Bullhorn ATS & CRM?

Bullhorn is actually quite accommodating programming since it expands deals, improve administration conveyance and the streamlines duties. This product gives the total adjusting stage to all phases of recruiters enlisting and this product also permits us for precise announcing and development.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn comes up short on a portion of the usefulness of the other CRM platform. For smaller organizations it is pricey software and they can't bear the cost of this proficient programming. Another con of this product is that there isn't much capacity to modify the platform. Another issue that you confronted is that occasionally it is moderate, and it will log you out on the off chance that you are away.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

This product can be the best for the enrolling recruitment.

Mid Market (51-1000 emp.)
Sep 29, 2019
 Source
Overall Rating:
3.5
Michael v. avatar
Michael V.
Software Development And Digital Transformation Executive
Share
"Most popular SaaS application tracking system."
What do you like best about Bullhorn ATS & CRM?

An efficient Applicant Tracking System for potential candidates. Its most highlighted feature is strong reporting. The third party solution teams fully support Bullhorn too which makes it a leading company in the industry. Quicker onboarding for new projects. Hires better workflow management.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn can definitely work on some of its aspects to make it even a better application in the market. For starters, the integration with outlook or exchange can be easier, in addition to that, there is very restricted custom reporting. Resume Parsing can also updated to a more efficient feature.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Poorly trained users can be a loss to your cause.

Mid Market (51-1000 emp.)
Sep 28, 2019
 Source
Overall Rating:
3.5
Julie J. avatar
Julie J.
Chief Technology Officer
Share
"A useful software designed to cater to your needs"
What do you like best about Bullhorn ATS & CRM?

It is the powerful programming that totally fulfilled clients with it's all round structured and extremely well thought and created highlights, which also further helps in expanding the profitability of the organization. Advertisements or job entries are automatically updated further displaying them in respective newsfeeds.

What do you dislike about Bullhorn ATS & CRM?

There is a whole lot of room for Bullhorn’s improvement, the mobile application does not have the complete functionalities, the users are unable to text each other which makes it average software in front of its competitors. Employees need a lot of training before they get the hang of it.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Even though the application is effective, how the user handles it greatly effects your work

Mid Market (51-1000 emp.)
Aug 30, 2019
 Source
Overall Rating:
3.5
Alice W. avatar
Alice W.
Software Development Team Lead
Share
"Bullhorn is a cloud computing company. The company provides operation software to the industry. "
What do you like best about Bullhorn ATS & CRM?

Bullhorn is great in the event that one has a truly enormous staffing or enlisting business, for in excess of 200 selection representatives size.It has an open API that incorporates with a ton of specialist organizations. Modern and natural interface that is intended to work the manner in which people work.Automatically dissects captured information and presents bits of knowledge progressively.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn is truly burdensome and difficult to explore. On the off chance that you are searching for usability, search for something else.It is costly, evaluating as well as, you will require a devoted administrator to keep it functional.It isn't worked for a scouting use case. In the event that you need to convey a world class understanding to customers, it won't empower that for you.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It makes tasks easier for the staff and also enables them to make more money by placing more candidates, faster.

Mid Market (51-1000 emp.)
Aug 16, 2019
 Source
Overall Rating:
3.5
CM
Cali M.
Recruiter
Share
"Overall positive"
What do you like best about Bullhorn ATS & CRM?

How easy it is to find candidates that have strong backgrounds

What do you dislike about Bullhorn ATS & CRM?

You have to clear your cookies every day for it to work

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

A benefit would be finding quality candidates

Mid Market (51-1000 emp.)
May 21, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good enough but not perfect"
What do you like best about Bullhorn ATS & CRM?

It does the work. Bullhorn is good for any larger scale company in the recruiting world. It has all the functions needed for a larger organization, with logging phone calls, candidates, and sending out opportunities.

What do you dislike about Bullhorn ATS & CRM?

There's a lot of clicking to get from one point to another. Let's say I am going to read a contacts notes. I have to go click to the company,, click to contacts, click to the person, click to open notes, click to read all notes. A lot of clicking to see the information. Also, it laggs from time to time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

For our organization +100 people, we are able to do everything that we need to be a successful recruiting company. All our information is stored there and accessible which makes it better for an organization to run efficiently.

Mid Market (51-1000 emp.)
May 20, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Bullhorn works as expected"
What do you like best about Bullhorn ATS & CRM?

allows us to maintain the necessary information about candidates

What do you dislike about Bullhorn ATS & CRM?

Nothing! The marketplace allows for many integrations

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The collaboration of candidates and managers