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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0
(542)
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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
Social Media
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Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 16, 2025
Bullhorn ATS & CRM Logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Mid Market (51-1000 emp.)
Aug 16, 2019
 Source
Overall Rating:
3.5
CM
Cali M.
Recruiter
Share
"Overall positive"
What do you like best about Bullhorn ATS & CRM?

How easy it is to find candidates that have strong backgrounds

What do you dislike about Bullhorn ATS & CRM?

You have to clear your cookies every day for it to work

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

A benefit would be finding quality candidates

Small Business (50 or fewer emp.)
Jan 03, 2019
 Source
Overall Rating:
3.5
AF
Angela F.
Director, Client Management And Delivery
Share
"Great for tracking projects but doesn't work for a company as a whole "
What do you like best about Bullhorn ATS & CRM?

I like the easy use tool features. When I was being trained on it I found it very easy to understand the features and what not.

What do you dislike about Bullhorn ATS & CRM?

I didn't like that this was able to be used by all departments because it was not customizable to specific needs

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

He were tracking projects with in the company and also houses a running list of our clients, SOWs, MNDAs, and company contacts

Mid Market (51-1000 emp.)
Nov 30, 2018
 Source
Overall Rating:
3.5
LS
Lindy S.
Recruiter
Share
"The best ATS I've used"
What do you like best about Bullhorn ATS & CRM?

It's fairly easy to navigate, the tearsheet function makes it really easy to keep track of candidates with certain skillsets in certain areas, and the mass mail function makes sending out emails extremely fast and easy.

What do you dislike about Bullhorn ATS & CRM?

Candidate search function could be better - you don't always find people who match your search string.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We use it as a way to keep all of the recruiters on our team informed of what each other has been focusing on that day, what candidates they've contacted, and progress they're making on open reqs.

Mid Market (51-1000 emp.)
Oct 22, 2018
 Source
Overall Rating:
3.5
JB
John B.
Chief Operating Officer
Share
"New user's perspective"
What do you like best about Bullhorn ATS & CRM?

Nice user interface. Very simple and intuitive.

What do you dislike about Bullhorn ATS & CRM?

It has some bugs that I did not expect. A bit limited in it's functionality from what I thought but you can add 3rd party solutions.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Simplicity. Previous system was VERY complicated.

Mid Market (51-1000 emp.)
Mar 22, 2018
 Source
Overall Rating:
3.5
David Howard G. avatar
David Howard G.
Director
Share
"As a financial recruiter, I use Bullhorn on a daily basis."
What do you like best about Bullhorn ATS & CRM?

Integration with Gmail. Database searches. Customer support.

What do you dislike about Bullhorn ATS & CRM?

Would like to have more ways to slice and dice the database.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Business problem: finding candidates with specific skill-sets and background.

Small Business (50 or fewer emp.)
Jan 04, 2018
 Source
Overall Rating:
3.5
MC
Maren C.
Internal Recruiter
Share
"Solid software for staffing"
What do you like best about Bullhorn ATS & CRM?

Iveused it for 10 years. I really like the functionality of it and the accessibility.

What do you dislike about Bullhorn ATS & CRM?

Nothing I can think of. They’ve had a lot of updates that I really like.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It is pretty functional for what we need.

Small Business (50 or fewer emp.)
Jan 02, 2018
 Source
Overall Rating:
3.5
LM
Lanny M.
Vice President Of Business Development
Share
"Most Comprehensive software in ATS sector"
What do you like best about Bullhorn ATS & CRM?

Bullhorn has smart Integration to pertinent software apps

What do you dislike about Bullhorn ATS & CRM?

Bullhorn has a higher cost than their competitors

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It provides our recruiting department a centralized software to maximize standard processes.

Small Business (50 or fewer emp.)
Dec 26, 2017
 Source
Overall Rating:
3.5
💻 Noel W. avatar
💻 Noel W.
Partner
Share
"It is a serviceable ATS"
What do you like best about Bullhorn ATS & CRM?

It has most all of the features we need...candidate module, client contact module, client company module, job req module, etc. Has a number of helpful integrations...to background checks, references, tech screens, and job postings.

What do you dislike about Bullhorn ATS & CRM?

The systems does not "flow" the way we expect or would like. Seems kind of "clunky". Also, there is no mobile app (they do have a mobile version of their online portal...but we would have preferred an actual app).

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking all of our recruiting and sales activity.

Mid Market (51-1000 emp.)
Dec 22, 2017
 Source
Overall Rating:
3.5
JR
Jeff R.
Gh Pro (Global Health) Sr. Recruiter
Share
"Support Issues "
What do you like best about Bullhorn ATS & CRM?

Its has a great shortlist functionality we use a lot for talent pools. Also, it is not overly complex. East to use note and attachment functionality for each consultant record. Their new Sourcing Center is an improvement to database searching and display,

What do you dislike about Bullhorn ATS & CRM?

Adequate timely and on-the-mark support and help desk is a reoccurring issue.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We need access to shortlists or talent pools and we also need a system thats is straight forward as far as database searching for consultants.

Small Business (50 or fewer emp.)
Dec 14, 2017
 Source
Overall Rating:
3.5
MK
Michael K.
Transportation And Logistics Recruiter
Share
"good platform for recruiting"
What do you like best about Bullhorn ATS & CRM?

easy of use, ability to customize for each users preference. Great for creating customizable reports for jobs/candidates/other factors in tracking performance.

What do you dislike about Bullhorn ATS & CRM?

speed is an issue, when multiple tabs or features are open or if too many users are logged in it can be slower then normal.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

ability to create a pool of candidates that is accurate and easily accessible.

Small Business (50 or fewer emp.)
Oct 13, 2017
 Source
Overall Rating:
3.5
GF
Gary F.
Recruiter/Operations Associate
Share
"Bullhorn ATS Review- GF"
What do you like best about Bullhorn ATS & CRM?

Bullhorn makes it really easy to parse in new candidates and client information, all without tedious external options. With the new features like planner and tasks, it's easy to stay-up-to-date with communication efforts and events.

What do you dislike about Bullhorn ATS & CRM?

The software is a little clunkly, and although it's a newer version, it seems a bit outdated. While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Recording necessary information to ensure that all previous phone calls, notes, emails, are safely and accurately reported for future reference. It makes all future candidates much easier to screen. With the new laws set to take place, regarding salary history, Bullhorn makes it easier to negotiate for proper salary offers.

Small Business (50 or fewer emp.)
Sep 25, 2017
 Source
Overall Rating:
3.5
TP
Tom P.
National Account Manager
Share
"Sales Review"
What do you like best about Bullhorn ATS & CRM?

Being in sales I like the cloud call feature.

What do you dislike about Bullhorn ATS & CRM?

Allot of clicking to add notes and information.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Cold calling has become much easier using the cloud call tool.

Enterprise (> 1000 emp.)
Sep 19, 2017
 Source
Overall Rating:
3.5
LS
Logan S.
Associate Recruiter
Share
"I use BH daily as my primary recruitment organizational tool."
What do you like best about Bullhorn ATS & CRM?

Having it as a medium to organize my consultants

What do you dislike about Bullhorn ATS & CRM?

When it does not work properly. I often have issues locating people in bullhorn when I search by name

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

organization

Small Business (50 or fewer emp.)
Sep 19, 2017
 Source
Overall Rating:
3.5
TB
Tricia B.
Director Of Operations, Lifecycle & Msd Services
Share
"Great system with extensive opportunity for customization"
What do you like best about Bullhorn ATS & CRM?

Ability to customize for business needs is huge for any organization.

What do you dislike about Bullhorn ATS & CRM?

We recently signed up for a new tool (Canvas) and its difficult to get support. There are not enough people on the help desk that have the knowledge to help with the tool.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We have been able to streamline the posting process, limited the amount of internal papers we were previously using. The ability to have all your data in one place is huge.

Small Business (50 or fewer emp.)
Jul 20, 2017
 Source
Overall Rating:
3.5
Luke R. avatar
Luke R.
Recruiter
Share
"Great for Stats and Team Collaboration"
What do you like best about Bullhorn ATS & CRM?

Customizable and highly searchable. Keep discovering new ways to filter out what I'm looking for.

What do you dislike about Bullhorn ATS & CRM?

Not the most user friendly. Somewhat of a learning curve to get to know the searching capabilities. Not a lot of automation offered.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Works well with Agency recruiting firms where there are a high number of recruiters working in the same candidate pool. Lot of collaborative tools. Captures a lot of data for stat tracking.

Small Business (50 or fewer emp.)
Jun 19, 2017
 Source
Overall Rating:
3.5
BS
Ben S.
Director Of Research
Share
"Bullhorn ATS"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is a powerful ATS with great Boolean searching capabilities and good workflow customization options.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn has struggled to implement a reporting solution that is as good as the external products available. Automation projects done through Bullhorn Professional Services can expensive.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We use Bullhorn as our ATS to store all candidates and track candidate activity against jobs. It's both a candidate database and a recruiting workflow tool.

Mid Market (51-1000 emp.)
May 20, 2017
 Source
Overall Rating:
3.5
JY
Joon Y.
Business Development Manager
Share
"Bullhorn for staffing agency"
What do you like best about Bullhorn ATS & CRM?

It keeps track of candidates, contacts, jobs, placements, etc. very well in the system so you know who has contacted whom throughout all the years at the company. It finds who the duplicate contacts are so you're never submitting or talking to someone without knowing if someone else in the company has already done so.

What do you dislike about Bullhorn ATS & CRM?

It doesn't link to your outlook or any other emails besides a bullhorn email, so it's confusing for our clients to receive emails from two different emails. When we submit candidates or set up meetings with our clients, it has to be done in the bullhorn email.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Keeping track of all records of who we've spoken with, what kinds of jobs we've had, how long it took for us to fill jobs, how many clients we have submitted to our contacts, which companies we are working with, and many more. It also solves the problem of duplicating contacts extremely well. It also helps each employee keep their pipeline extremely organize with the "tearsheet" tool.

Enterprise (> 1000 emp.)
Feb 03, 2017
 Source
Overall Rating:
3.5
NH
Neisha H.
Onboarding And Credentialing Specialist
Share
"User Friendly"
What do you like best about Bullhorn ATS & CRM?

I like the user interface. For the most part, you can use the search engine easily (despite the fact that you have to spell an applicant's name EXACTLY right) and the it is user friendly. The color scheme is definitely a plus as well because it is easier to read text as opposed to other sites.

What do you dislike about Bullhorn ATS & CRM?

I really dislike the fact that you need to be very precise with your wording when searching for applicants. Mistakes happen, and it should be able to pull up applicants who have similar spellings. I do understand the reasoning why but it would be nice to search and get results that are close to what you need. Also, there needs to be an easier way to edit interviews. I had to call customer service to figure out how to do it. There are too many steps that you would not intuitively know to find the edit button!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The primary problem I'm solving using Bullhorn is making sure that notes are always being filled out. For applicants with extensive or multiple notes, it would be nice to be able to sort through them better

Mid Market (51-1000 emp.)
Aug 31, 2016
 Source
Overall Rating:
3.5
SK
Stephanie K.
Training Specialist
Share
"Bullhorn CRM Review "
What do you like best about Bullhorn ATS & CRM?

Bullhorn is very easy to navigate and very user friendly for our new employees.

What do you dislike about Bullhorn ATS & CRM?

sometimes it is slow, and "thinks" for long periods of time. Integration with other softwares such as Talentwise took 3 times longer than expected.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We mainly use BH for data storage. It is great for recruiters and sales.

Mid Market (51-1000 emp.)
Jun 21, 2016
 Source
Overall Rating:
3.5
AS
Alison S.
Business Development Coordinator
Share
"Great tool for small business!"
What do you like best about Bullhorn ATS & CRM?

The user interface is the easiest CRM I have ever used. When you open the cloud software, everything is right where you think it should be. Adding, editing and removing information is very simple. The customer service is great to work with and they are usually very helpful with questions. Users/admins also have a lot of flexibility with the fields and mapping of the different modules you plan to use.

What do you dislike about Bullhorn ATS & CRM?

When we first on-boarded with BH, our client advocate wasn't very helpful with the assistance of getting up and running. I had a long lead time and needed extra time to work on getting everything up and running --- it would have been nice to have an advocate who understood that - unfortunately I felt like I was rushed through the implementation process and could have done a better job customizing the program before users got into using it. Slowly I am working on updating and modifying the layout. The reporting is very simple, sometimes that can be a disadvantage.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Organization and reporting. We were lacking the ability to track opportunities in anything other than Excel, which became very messy and not very user friendly. With BH I have the ability to manipulate the information and present it in a fashion where it is C-Level. Staying organized is easy with BH, because everything is at your fingertips.