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Claritysoft Logo
Claritysoft
Streamlined CRM Solutions
4.3

( 98 )

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Claritysoft Reviews & Product Details

Claritysoft Overview
What is Claritysoft?

Claritysoft offers some of the most user-friendly and easy-to-use CRM solutions available today. Rooted in usability, Claritysoft focuses on account management, contact management, and Outlook integration functions. This is a cost-effective and easy-to-use solution coupled with an intuitive user interface. 

Company Claritysoft
Year founded 2010
Company size 11-50 employees
Headquarters Dublin, Ohio, United States
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What Claritysoft is best for?
How does Claritysoft compare to Pipedrive?
What are the pros and cons of Claritysoft?
Claritysoft Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Claritysoft Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Claritysoft Media
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Claritysoft Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 12, 2025
Claritysoft Logo
98 Claritysoft Reviews
4.3 out of 5
Enterprise (> 1000 emp.)
Dec 02, 2023
 Source
Overall Rating:
4.5
Fred C. avatar
Fred C.
Principal
Share
"Project Control"
What do you like best about Claritysoft?

Project management software that helps you streamline your work and deliver with consistency. A fully integrated project management CRM allows you to easily coordinate your work and activities so everyone knows what needs to get done, who’s responsible and when it’s due. With innovative CRM project management tools, you can spend less time trying to connect the dots and more time gathering useful insights, all while keeping everyone on the same page and headed in the same direction. Activate a pre-built sequence of tasks and activities based on the project type. Automatic workflows ensure that nothing falls through the cracks and that you deliver consistently every time!

What do you dislike about Claritysoft?

Understanding all the different screens and navigating to the area you are looking for initially took a bit of learning. Slight modifications to import tools. Automatic email, text, etc. plug ins.

What problems is Claritysoft solving and how is that benefiting you?

Allows me to easily coordinate my work and activities so everyone knows what needs to get done, who’s responsible and when it’s due. With innovative CRM project management tools, you can spend less time trying to connect the dots and more time gathering valuable insights while keeping everyone on the same page and headed in the same direction.

Small Business (50 or fewer emp.)
Jul 25, 2023
 Source
Overall Rating:
4.5
LD
Laura D.
Founder
Share
"Clarity Soft review"
What do you like best about Claritysoft?

I like how it works back and forth between my email and clarity. I can utilize both systems and the communicate and transfer information well

What do you dislike about Claritysoft?

If I bring up an email, and I want to copy and paste the same information in the email to another area, I cannot do this. Also, sometimes the system is slow. I convert to a sale, I go into sale and it is not there. I refresh and sometimes even sign out and go back in and its not there. I re do the sale, and later two sales show up.

What problems is Claritysoft solving and how is that benefiting you?

CRM activities keeps me on track with call backs and follow ups. I recieve numerous leads, and I work them all. Making sure I go back and follow up was an issue, now CRM tracks them for me

Small Business (50 or fewer emp.)
Jul 24, 2023
 Source
Overall Rating:
4.5
JG
Jean G.
Founder
Share
"Claritysoft is a good program"
What do you like best about Claritysoft?

what I like best about claritysoft is the emailing option for scheduling emails to be sent out in mass quantities.

What do you dislike about Claritysoft?

I can't seperate clients or leads by their marketer.

What problems is Claritysoft solving and how is that benefiting you?

Clarisoft is solving the mas email situation so that my emails dont get flagged.

Small Business (50 or fewer emp.)
Jul 24, 2023
 Source
Overall Rating:
4.5
CS
Chastity S.
Founder
Share
"Great tool for our small business!"
What do you like best about Claritysoft?

I like that is is a very user friendly CRM to navigate.

What do you dislike about Claritysoft?

It takes some time to get helpdesk issues resolved occasionally.

What problems is Claritysoft solving and how is that benefiting you?

Helps us manage out sales pipelines.

Small Business (50 or fewer emp.)
Jun 30, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy and Powerful"
What do you like best about Claritysoft?

The ease of use combined with powerful functionality makes this my favorite CRM I've ever used. They also offer an excellent mobile version. Claritysoft also has a desktop version and a nice plugin for Outook which makes it really easy to send email through the CRM

What do you dislike about Claritysoft?

When I used it the email worked really well with Outlook but not as well with Gmail. They also didn't offer many integrations at the time and there was no social media component.

What problems is Claritysoft solving and how is that benefiting you?

Easily managing my contacts, track opportunities, create quotes, and being able to easily send out mass personalized emails very easily. The biggest problem I was solving was that it helped me to keep track of my to-do's and follow up. This is great CRM software that's really easy to use and ease of use is it's strongest benefit.

Small Business (50 or fewer emp.)
May 13, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great CRM"
What do you like best about Claritysoft?

It's simplicity. I appreciate the fact that it isn't complicated.

What do you dislike about Claritysoft?

I wish there was a bit more flexibility with the reports.

What problems is Claritysoft solving and how is that benefiting you?

We are able to successfully manage our sales funnel on a weekly basis.

Mid Market (51-1000 emp.)
Jan 27, 2022
 Source
Overall Rating:
4.5
Mizanur  R. avatar
Mizanur R.
Senior Web Application Developer
Share
"Claritysoft CRM Is Intuitive, Suitable, And Finest Customer Service."
What do you like best about Claritysoft?

ClaritySoft integrates with numerous apps and creates marketing campaigns. We use it for initial contact, piqued interest, negotiation, closing, ongoing support, and lead generation emails. Its robust functionality and user-friendly interface are our go-to CRM tool. It simplifies sending emails from within the CRM application. I like its communication with other programs and drag attachments into it anywhere. Claritysoft also offers a desktop version with an Outlook plugin. Everyone on our team much appreciates Claritysoft's user-friendliness and quick technical support.

What do you dislike about Claritysoft?

Claritysoft is a great CRM solution for small businesses that are just getting started. We used it for B2B, B2G, and G2G transactions where we do not deal with clients. Reporting capabilities enable us to slice and dice data to identify key performance indicators. But the layout is disorganized, and retrieving data needs multiple steps.

What problems is Claritysoft solving and how is that benefiting you?

ClaritySoft is incredible CRM software. It made out for contacts, identified opportunities, and generated quotes for our business. Using it, we could watch out for all our tasks and follow up. We used marketing lead generation and account management to create dashboards and custom reports. Its many features for syncing data between Gmail and Outlook included. ClaritySoft has a fantastic feature that saves emails, and we can send personalized emails in bulk. We could monitor all of our clients and contacts in one location.

Small Business (50 or fewer emp.)
May 12, 2021
 Source
Overall Rating:
4.5
DV
Dayna V.
Senior Graphic Designer
Share
"Ease of use"
What do you like best about Claritysoft?

It was easy to onboard our partners. Finding and exporting the data we needed for certain projects was easy once we had the CRM setup.

What do you dislike about Claritysoft?

Just takes a while to load the data and learning a new program takes some patience.

What problems is Claritysoft solving and how is that benefiting you?

For me, mostly the ease of exporting segmented lists for marketing campaigns.

Small Business (50 or fewer emp.)
May 12, 2021
 Source
Overall Rating:
4.5
SB
Sheila B.
Office Manager
Share
"Excellent CRM for keeping track"
What do you like best about Claritysoft?

Ease of use, ability to view all contacts, and information.

What do you dislike about Claritysoft?

Multicurrency would be a nice addition, we can only enter in one currency so far

What problems is Claritysoft solving and how is that benefiting you?

Better tracking of all communications and sales and contacts

Small Business (50 or fewer emp.)
Nov 12, 2018
 Source
Overall Rating:
4.5
SW
Stephanie W.
Member Of The Board
Share
"ClaritySoft is great!"
What do you like best about Claritysoft?

We've been using ClaritySoft for several years now, and it's great. It's very easy to use, and you can customize everything, so it's set up exactly the way we need it. I also like the automated reports that are sent to my email, so I can see how my sales team is doing.

What do you dislike about Claritysoft?

The downside of the ability to fully customize is that you have to fully customize it! Meaning it took awhile to get everything set up in the beginning. But now that set-up is done, it takes virtually no time/effort to maintain and manage it.

What problems is Claritysoft solving and how is that benefiting you?

Claritysoft enables our sales team to easily keep track of their leads/opportunities, follow up with them regularly, and report on progress/success. It also allows our marketing team to communicate/engage with cold leads.