Unclaimed: Are are working at Contentstack ?
Contentstack is a company based in San Francisco that’s built to offer API-first headless CMS. The platform is built to empower marketers and developers to collaborate around content to create customer journeys and deliver dynamic digital experiences across channels, audiences, brands, and regions. It is Microservices-based, API-first, Cloud-native SaaS, and Headless.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare Contentstack with other popular tools in the same category.
Fast software, easy to use, nice design
Searching for URLs sometimes doesn't work great
Easy to build pages and update them quickly
Contentstack provides a friendly interface for modeling and managing our web content. Being headless it allows for the flexibility we like to have when implementing our front end websites. Also, the product is constantly improving. The team is releasing new useful features all the time.
Some aspects of the content search could be improved, but I believe this is being updated in the next release.
We are using Contentstack for our website content. The method of content modeling helps to minimize duplication of shared content throughout the site. The roles based access allows us to share access to certain sections of the website to relevant people throughout our organization. Contentstack's API allows for flexibility in both consuming content, and also in pushing content into Contentstack from other systems.
I love Contentstack's API-first approach. Their system is fast, stable, and intuitive. If you run into issues, support is always just a click away.
We've noticed that some support requests take longer than we would like to resolve.
Contentstack allows our delivery teams to move forward quickly with projects by lowering the barrier to entry when compared to a traditional CMS. It's enabled a degree of flexibility in our delivery methods that simply didn't exist before.
Flexibility of using the CMS. It allows for mutliple levels of content to be associated with ease.
At times there are limitations to the number of items that can be associated to content types.
Flexibility of a changing implementation
Quick and easy onboarding.The easy access to all our sites and content. All sites managed in one central place. Wonderful to be able to setup multiple environments that can be published to for instance QA, PPE and Production.
That asset URL's change when a document is updated. Would be great to keep the URL the same. So that it does not have to be updated for files changing on a monthly/weekly basis. Changing asset URL's lead to allot of redirects etc being required as the links get used in emails, sites, app etc.
CMS access across multiple countries. Content sharing across different platforms. Workflow and approval challenges. Easy to setup roles and rights for users. Wonderful to have the ability to setup publishing rights on template and environment level.
There are lot of things to like about it. Contentstack scored very high in our evaluation compared to other competitors. It scored high because of completeness of its API, its global reach and excellent documentation.
There are some tweaks needed in UI for ease of use but the team is very responsive and is on its way to releasing a UI refresh soon
We have consumers that use variety of devices plus we support many different channels to distribute our content. Our audience are spread globally. Headless nature of Contentstack prevents us from creating content with assumptions about how it is going to render. This allows downstream teams flexibility to choose styles without worrying about any bugs that may have been introduced during authoring.
It's very straightforward and flexible - makes development easy for our team.
For our purposes, there aren't too many issues. It's a good solution for our needs.
We are able to build flexible and efficient solutions for our site that has constant changes and updates. It makes it easy for us to keep moving forward without a lot of setup time.
The core product has all of the features our business requires. Other similar products never seem to cover all of our requirements like Contentstack does. Their support and account management has been fantastic since day one.
There are some bulk operation features lacking we could really benefit from, but I believe these are in the works. The UI could also be improved particularly from a mobile standpoint.
We are building static marketing websites and dynamic web applications. Contentstack's headless architecture and APIs have allowed us to build our front end experiences very enjoyably and reliably.
The support from Contentstack. The docs, live chat and, of course, customer success are all first class. If there's an query then you can get acknowledgement, if not a solution, very quickly and there will always be an answer. While we were doing the initial build of our platform we had multiple Zoom sessions with our customer success manager and solutions architect where they were able to confirm we had used the system in the right way and/or suggest alternative implementation methods. I have personally used the live chat on a few occasions when needed, which has helped solve smaller issues without taking too much time. For larger issues or queries, we have always felt comfortable to email the team and arrange sessions to talk through solutions.
It's just too flexible! We have found that there are so many different ways to solve a problem. It's not always clear what the best solution is, but we have found that the Contentstack team like the way we have implemented functionality/features. Sometimes we have felt that it would be a lot easier to use a traditional CMS but then we remember that we would have to use hacky solutions rather than custom-built.
We have rebuilt our web platform from the ground up. It gives us so much more flexibility around our front-end and back-end stack than you get from a traditional CMS.
The flexibility and ease of content modelling as well as onboarding content users. The in-product chat is also super helpful as the customer support is incredibly responsive. We had our stack up and running, powering content in a couple months. The last project that was simliar took multiple quarters.
The pricing is confusing and difficult to understand. Localization is not ideal as once something is localized, updating is very confusing
Landing page builder, injecting landing pages with content, blog pages, Content for email templates