Contentstack Reviews: 4.5/5 — Highly Rated

Fast software, easy to use, nice design

Searching for URLs sometimes doesn't work great

Easy to build pages and update them quickly

Contentstack provides a friendly interface for modeling and managing our web content. Being headless it allows for the flexibility we like to have when implementing our front end websites. Also, the product is constantly improving. The team is releasing new useful features all the time.

Some aspects of the content search could be improved, but I believe this is being updated in the next release.

We are using Contentstack for our website content. The method of content modeling helps to minimize duplication of shared content throughout the site. The roles based access allows us to share access to certain sections of the website to relevant people throughout our organization. Contentstack's API allows for flexibility in both consuming content, and also in pushing content into Contentstack from other systems.

I love Contentstack's API-first approach. Their system is fast, stable, and intuitive. If you run into issues, support is always just a click away.

We've noticed that some support requests take longer than we would like to resolve.

Contentstack allows our delivery teams to move forward quickly with projects by lowering the barrier to entry when compared to a traditional CMS. It's enabled a degree of flexibility in our delivery methods that simply didn't exist before.

Flexibility of using the CMS. It allows for mutliple levels of content to be associated with ease.

At times there are limitations to the number of items that can be associated to content types.

Flexibility of a changing implementation

Quick and easy onboarding.The easy access to all our sites and content. All sites managed in one central place. Wonderful to be able to setup multiple environments that can be published to for instance QA, PPE and Production.

That asset URL's change when a document is updated. Would be great to keep the URL the same. So that it does not have to be updated for files changing on a monthly/weekly basis. Changing asset URL's lead to allot of redirects etc being required as the links get used in emails, sites, app etc.

CMS access across multiple countries. Content sharing across different platforms. Workflow and approval challenges. Easy to setup roles and rights for users. Wonderful to have the ability to setup publishing rights on template and environment level.

There are lot of things to like about it. Contentstack scored very high in our evaluation compared to other competitors. It scored high because of completeness of its API, its global reach and excellent documentation.

There are some tweaks needed in UI for ease of use but the team is very responsive and is on its way to releasing a UI refresh soon

We have consumers that use variety of devices plus we support many different channels to distribute our content. Our audience are spread globally. Headless nature of Contentstack prevents us from creating content with assumptions about how it is going to render. This allows downstream teams flexibility to choose styles without worrying about any bugs that may have been introduced during authoring.

It's very straightforward and flexible - makes development easy for our team.

For our purposes, there aren't too many issues. It's a good solution for our needs.

We are able to build flexible and efficient solutions for our site that has constant changes and updates. It makes it easy for us to keep moving forward without a lot of setup time.

The core product has all of the features our business requires. Other similar products never seem to cover all of our requirements like Contentstack does. Their support and account management has been fantastic since day one.

There are some bulk operation features lacking we could really benefit from, but I believe these are in the works. The UI could also be improved particularly from a mobile standpoint.

We are building static marketing websites and dynamic web applications. Contentstack's headless architecture and APIs have allowed us to build our front end experiences very enjoyably and reliably.

The support from Contentstack. The docs, live chat and, of course, customer success are all first class. If there's an query then you can get acknowledgement, if not a solution, very quickly and there will always be an answer. While we were doing the initial build of our platform we had multiple Zoom sessions with our customer success manager and solutions architect where they were able to confirm we had used the system in the right way and/or suggest alternative implementation methods. I have personally used the live chat on a few occasions when needed, which has helped solve smaller issues without taking too much time. For larger issues or queries, we have always felt comfortable to email the team and arrange sessions to talk through solutions.

It's just too flexible! We have found that there are so many different ways to solve a problem. It's not always clear what the best solution is, but we have found that the Contentstack team like the way we have implemented functionality/features. Sometimes we have felt that it would be a lot easier to use a traditional CMS but then we remember that we would have to use hacky solutions rather than custom-built.

We have rebuilt our web platform from the ground up. It gives us so much more flexibility around our front-end and back-end stack than you get from a traditional CMS.

The flexibility and ease of content modelling as well as onboarding content users. The in-product chat is also super helpful as the customer support is incredibly responsive. We had our stack up and running, powering content in a couple months. The last project that was simliar took multiple quarters.

The pricing is confusing and difficult to understand. Localization is not ideal as once something is localized, updating is very confusing

Landing page builder, injecting landing pages with content, blog pages, Content for email templates

We've tightly integrated ContentStack into our .NET platform. The content dynamically combines with our system-wide pattern library enabling us to create and maintain content in real time using data cache and webhooks.

Some of the field types were arbitrarily too restrictive when we first started, but CS has resolved those issues.

Flipped technical debt issues enabling us to spend much more time on strategic projects.

Ease of use and tons of options. Everything is straight forward. API is well documented and support is superb.

I think some of the UI can be tweaked a little so things appear cleaner

Allowing content creators who knows nothing about code to come in make updates was a win for everyone. Content creators does not have to wait for a developer and developers can focus making the experience better.

As a developer, I like the ease by which we can integrate Contentstack seamlessly into our web applications. Additionally, their customer support is always top-notch, responsive, and willing to help in whatever ways possible.

There have been no downsides for our team.

By using Contentstack, we are able to quickly roll out new, fresh content, and for many product launches, we've been able to have our designers and copywriters churn out new, unique pages without our development team getting involved.

I like that ContentStack is highly flexible to your business and technology needs. The support team is also amazing and answer questions quickly while also providing architectural guidance as you embard down a path of some big time decision making.

not much right now - new features get deployed regularly so that's always something to look forward to. Plugin/Component library keeps growing.

Managing content and localization across the globe and across multiple channels.

The flexibility in the system that allows infinite customisations within components and workflows.

Nothing to date.........................

Global centralised marketing platform operated by 76 different countries. There aren't too many technologies that can handle what we are throwing at it. Maybe salesforce only.

Apart from the generally simple and easy to use UI for content editors, it has been fun to use this CMS with the frequent updates and the company's positive response to feature requests. We truly get the feeling that they are valuing their users' opinions and ideas. We've actually gone as far as to use the CMS not only for content purposes, but also begun to create configurations and controllers, in order to avoid having to deploy all the time.

One of the things that we feel could still improve, is the bulk actions. Can't really say I dislike it, but I do feel there's a lot of chance for improvements there. Adding more functions that could be addressed in bulk would greatly benefit us.

When we first implemented Contentstack, we were looking for a native headless CMS, that was robust and stable on the dev side, could be easily integrated with other systems and handle multiple languages and locales, and was simple and intuitive on the editor side. We needed roles and permissions for our users and were looking for a system that provided workflows, preferably across languages. Two years into our partnership, Contenstack has delivered on all accounts and we are extremely pleased with their product and services.

Contentstack is a central part of our new digital stack. It is going to play a huge role in transform the digital experience we offer our customers. The speed and flexibility of the product saves a huge amount of time. The support, speed of response on our queries and the willingness to listen is second to none and better than anything else I have experienced in software.

Small UX issue with the content type edit button. That is easily manageable though, and you get use to it. There are some restrictions on things like the number of fields that we could have as part of one content type of web page but again, Contentstack changed this. It would be nice if we could set and manage those limits ourselves.

Contentstack has allowed us to generate and produce content at scale. We work with thousands of suppliers around the world and Contentstack makes it easy to gather fresh content from them all. Contentstack is also helping us breakdown inefficient processes that have always caused us problems. One example is the improvement between the Product and Marketing teams in adding new product to the website. Using workflows in Contentstack we have put clear processes in place between teams that has improved visibility of the teams in regards to where the next action lies.

The Contentstack team is always innovating / adding helpful features. They are very open to feedback and feature requests.

We sometimes run into challenges when changing the data structure of content types with many entries.

Contentstack provides us with a flexible solution to manage our content. We have a variety of users who need to access and edit our content in a variety of ways including content authors, editors, developers and translators. The headless nature of Contentstack allows us to use APIs for our our automated tasks, while still providing a nice UI when needed. Since Contentstack is cloud based we don't need to worry about managing infrastructure. We can trust that our data is safe and available.

Flexible schema definition (e.g. modular blocks). Customize publication stages. Webhooks to synchronize content in Contentstack with other services (e.g. translation, search index). Customizable/extensible UI for authors.

The CDN cache-purge policy is "big hammer", not "surgical". There's a rate limit for content management API requests. There's been some confusion about the different kinds of API tokens and which functionality is supported by each.

We migrated from a legacy in-house CMS to Contentstack, which sped up our overall SOA migration, and in the process gave our content authors a much friendlier interface. The new CMS is much easier to evolve than our old one. Contentstack is starting to be used by other teams at Airbnb.

The ability to quickly build landing pages and using a template format for consistency helps with the creative team a lot as well. It also empowers more teammates to make edits to content they own.

I think there is nothing wrong with what tasks I have to accomplish on a daily basis.

We are able to free up lots of development time to work on other projects that move the business forward in a digital capacity.

The product is undergoing constant development and new features are generally very useful, the platform is always growing and improving and continues to provide everything we require.

Performing very large operations spanning thousands of records can be quite slow due to the requirement to throttle API requests - a bulkified API would be a useful addition to the platform.

It has been invaluable in supporting a company wide platforming - the ease of schema creation and data management has been hugely helpful during the project.

The flexibility of customization makes integration seamless

UI can be improved a bit for navigating the stacks but thats a "reaching" feedback

Creating a seamless process in making site updates without having to update the codebase, as well as scheduling of updates.

Contentstack has allowed us to be increasingly flexible and creative in our development efforts while at the same time significantly reducing the number of tickets in our backlog by enabling our stakeholders to manage their content. The audit logs and detailed user management allow us to monitor when changes are made as well as which user made the changes (awesome!). The team at Contentstack is also fantastic. They are quick to help us resolve any issues we run into and are very attentive to our business needs.

There is nothing about Contentstack that I do not like.

We have significantly reduced our backlog by giving stakeholders the ability to own their content on our web properties.

The well designed platform is adapted to any user, it provides with a way to manage my own content without using private web sites. In addition to this, I received with pleasure the easy way of integration with digital app, android and others mobile devices.

I think that this platform fulfill with all the requirements but unfortunately the high level of cost make it difficult to access to all users.

I have reached many clients with the creations of new content, it has served as one way connections with my business contacts.

Ease of use. The ability to quickly produce blog new content, publish and preview.

Contentstack was able to address all my needs for my website.

I was using wordpress before and it was difficult to update my site because I had to code and I'm not a programmer.

I really enjoy Contentstack because of its ease of use and ability to be super flexible. It integrates easily with my Salesforce, and allows me to collect the big data I need to know what is going on on my website.

I've found nothing I dislike about Contentstack. The easy to understand dashboard, and ease of inputting new content make updating any of the pages easy.

My sites hosta a global directory of anti violence organizations. With the help of Contentstack I am able to track which records are looked at, for how long, if there is a specific region getting more attention than others, and the ability to make new resources available on the website by only working in my Salesforce instance.

Content stack has saved my company a lot of time and money by making it easy to deploy and manage user-facing content across my organization. My Developers love it because it was easy to deploy and fast; my marketing team loves it because they can go in and update content on their own. I had my developers build a custom-landing-page template builder on top of content stack so that the marketing team can drag and drop modules, and then Content Stack populates the modules with data. Super slick. We use content stack to run the bulk of the website, to build landing pages, and to run our blog. It's been a great tool for us and everyone in the organization loves it.

I think that there's still some room for the User Interface to be as intuitive as the consumer (b2c) products in the space.

Content stack has given us the usability of off-domain consumer-grade products while allowing us the SEO benefits of having content on our domain. That's been the biggest win.

Making updates is fast and easy! I like how easy it is to preview on staging and then pushing to the live site.

That not everyone uses this awesome CMS.

We were using a platform not meant to be a CMS (WordPress) and it didn't have a true staging site, so updates had to be done twice; this introduces errors in real time!!! Also, making the update required you to also commit to the repo. Not efficient. A simple web update that should take a few seconds, would take at least 30 minutes. We realized that contentstack.io made all our employees happy and not afraid to make web updates. Anyone could do it and some didn't even have to look at the documentation because it was intuitive.

Contentstack is a (nearly) WYSIWYG CMS system that is so straightforward, users can ramp up within a day of training. I especially appreciate that we can specify limited access by business unit so that our stakeholders can make small changes themselves, thus feeling empowered and engaged but without breaking the entire website. The flow and the system messaging are really clear--again, even easily interpreted by a non-tech person. I have worked on CMSes where you needed a CS degree just to understand the error messages.

Not much, really--it works well. The only flaw might be that it's almost too easy to use, so folks who have worked on other CMSes can introduce errors by overcoding. But that's easily seen and fixed in the staging environment.

We build a medium-sized marketing website that has been localized to four additional regions. We're able to make quick changes across languages and locales with minimum effort.

Once technical part is done, it's very easy-to-use and very intuitive system. It's also is capable of producing the most advanced sites with a lot of custom requirements.

If you’re unable to commit development resources or can’t hire someone who knows how to integrate it, it may not be the best choice.

We needed complex, advanced site with a lot of custom requirements and this CMS was able to handle them all. I would definitely recommend it for the sites that require complex data organization and a lot of custom requirements.