Deputy Reviews: 4.6/5 — Highly Rated

User friendly and great for staff and management

Can't really say anything I dislike anything

Time management and reporting

I really love the whole experience using deptuy. It's easy, effective and efficient and helps me get the job done in no time.

Not that I remember but I guess addition of real time labour cost tracking system like Employment Hero's would be a great plus.

Ease of use. I have used other employee management softwares but so far Deputy has struck out to be the easiest which is great.

It is simple and easy to use but covers alot and can run reports and data very easily making it very user friendly

Can have slow load speeds from time to time. This does not occur often but its enough to notice

Input vs output is very easy and simple to monitor on Deputy making it very easy to stay on track with wages and spending

The straightforwardness of the application is a good feature. As long as you know where to log in and log out, you will never fail to use it. You can also see whose with you in your shift.

The complexity of the features of the applications is one of the things that I dislike. And in the mobile phone version of the deputy, it always asks for the allowed location.

The deputy tracks the daily time recording of agents in a business. It can also set break times fitting to the users' needs. And it is also a user friendly appllication.

Very easy to use, love the click and drag of shifts

The new onboarding feature is not smooth to use

Streamlined our admin

It is really easy to use! My whole team communicates for scheduling and reacts. Keeps group chats together and organized. User friendly and step by step directions!

The only thing I dislike is there isn't a way to put an actual schedule within the chats. It is more of a company wide chat room rather a scheduler. I wish it could be both.

Scheduling and organization! It keeps everything for our company in one spot rather 900 different group chats. It is definitely a more effective way to communicate with teams.

I like how easy it is to clock in and out of work from your phone!

This product could be better with an easier way to clock in and out; I feel like there are steps required for clocking in and out that should not be.

It makes it very easy to clock in without my computer, I can just do it from my phone! The app has made things very convenient!

The ease of setup and end-user experience is the best part. Approving my employee's hours and keeping things straight is also very easy. They also have integration with Gusto's payroll service if you want to use that as well.

Nothing on their part. I did have to upgrade my iPad because eventually, you can keep updating the app. That's an Apple issue, though.

Tracking my employees working hours/breaks, getting that info into Gusto, and the notes function where employees can let me know if they had any issues.

It has an app and it allows you to clock in once you're in range of the office.

Nothing that I really dislike other than maybe not being able to see the remaining PTO or request PTO through Deputy.

Easy clocking in and out, you don't have to wait to log onto your computer (which sometimes eats up time) to clock in.

It is easily accessible! It is very convenient to pick up shifts as well as let them go.

Nothing :D It is a very easy to use application.

Scheduling problems are easily solved with Deputy! I have been able to pick up work shifts last minute as well as see who I am working with in just one click.

I like how easy it is for the employees to clock in and out on their phones using the Deputy app. I also really like how easy it is to change the timesheets if someone forgot to clock in or out. It is also really helpful to have different groups/departments so you can keep track of who has been trained and what department they work in. Also, you are able to see the exact location of where the employees have clocked in or out. It is also very nice that I get notifications when employees ask for time off and or leave requests. It is great that you can copy and paste a whole week of the schedule onto the next week.

I do not like how hard it is to find where the groups are and adding employees into it. I think it should be in a more obvious and visible place. I dislike how it will not let me override the error messages I get for the shifts that are copied and pasted from the week before. It will leave the shifts blank and I have to go back and forth from the previous week and manually put in and override the restrictions.

Keeping track of employees and how long they have worked and where they clocked in or out. It is also a great tool for keeping track of what the employees are trained for.

I like that this is very accessible on my phone and I can assess my time sheet, future shifts and messages from my boss all on my phone

Sometimes it will take some time to update my schedule even though I already got emails on what my schedule will be

Not really a problem solving app, however I can clock in and it is nice because it tells you how close you are to your work place

I love how easy it is to schedule work time for each employee or employee group. Once scheduled they would receive their weekly shift which works wonders for us. We currently use an iPad stationed at each location where its mandatory for an employee to log in, which takes a picture to authenticate that they are physically present at the location. The Deputy app works great, we have never had any issues with it. Attendance tracking, workforce management

I think editing a shift should be easier, its not super hard, but it takes some getting use to in regards to ensuring that when you edit the shift it does not overlap and it is posted.

Employee scheduling issue, we had a major problem with scheduling employees, workforce management and time and attendance, also time tracking. This greatly solved this.

The flexibility in options for setting up Locations, People, and access rights.

N/A

Deputy has allowed SLSNSW to have volunteer location managers interacting in a positive way with our volunteer pilots and ensuring all rosters are filled.

Deputy has great features and is really easy to use, but by far its best "feature" is their 24/7 support team, available on live chat. They're there for everything you ever need, and even helped us build a custom report when we needed one.

Trying my best to be objective here, but I cannot find a fault with Deputy. Maybe some more in depth or special reports require a bit of custom work - but as mentioned their support team gladly helps you build them, so all good!

Employee punctuality, timesheet management, rotas all sorted. No more Excel and phone calls!

This system's user interface is very easy to use. Support team is very fantastic as they are available 24/7. It is very easy to customise company's dashboard to offer open shifts and shift swapping. The pricing for this software is very reasonable.

No much to dislike however the website and phone app is only available in English, this may limit other people.

This software offers us a better collaboration through seamless communication. It has eased handling of workforce from any device and it also allows employees to interact through this software regarding work. It provides notifications that keeps us connected in real time.

Deputy is very user friendly and aesthetically pleasing! The app is color coded and easy to navigate. It’s very efficient when it comes to clocking in and out of work. Also very useful for seeing your timesheets and paychecks.

I dislike that deputy sends multiple notifications for a single post. I receive a notification through the app which I must look at to dismiss. I also receive an email and a reminder email for the same notification. It is too many reminders for a single post.

I have had no problems with deputy! I enjoy that I remain signed in and do not have to login every time I open the app. It has been my favorite app for the work place!

The ease of scheduling, and ease to employees are the best parts of this product. It’s very user freindly, and all employees are happy with it.

It’s sometimes difficult to transfer pay info

Scheduling is a breeze with deputy.

Deputy is a simple solution that made time tracking easier for my team at bitflyer

I wish they could track overtime and double time more effectively

timetracking for hourly workers

Great scheduling software. Easy to use. Good communication tool for employees.

Nothing. It’s a good product for what we use it for.

Scheduling issues. Communication tools.

I love how there’s an apps available for deputy that allows you to see what’s going on with the schedule even when you’re not there!

There’s nothing really to dislike. It was great at showing my schedule and letting me know who else was on.

We solved an issue of requesting time off. Everything is done through deputy now and it’s been a lot easier

It puts scheduling staff at your fingertips.

Some things don’t show up On the shortlist

Staffing and scheduling

I love that I can sign in and out of work so easily with this app.

Once in a while, the app will glitch or be a little slow to upload a photo.

It is my app to sign in and out of work. I also send my daily report and sales through the app.

Easy concise navigation. Every employee was listed to use it.

That work places rely on it so much. They end up lacking in other forms of communication.

Easier to get in contact with everyone. Can always relook schedules.

Very organized and easy to trade shifts with other people when you can't work

Taking breaks was confusing and clocking in and out

Time management, payroll, employee schedules

Everything is absolutely great! And nothing but the best!

Absolutely nothing! Everything in this was amazing!!’

Many and so Many! Thank you!

Deputy is timesheet database that helps you keep track of your schedule and those who you are working for during the work week.

Although I know my schedule it doesn’t track my actual hours if I happen to work surpass my schedule.

Takes the hassle out of accumulating paper timesheets. Weaves out data errors because info is already documented in hours

My previous manager used to write employee schedules on a calendar at our shop. This leads to more work on the staff to learn about their schedule and more human error. Once we put in deputy, all employees were able to see their schedule weeks out, from home and make a note of any dates they could not take. Communication with staff and owners were able to happen, and the ability to share information all the way down was able to be created more effortless.

I don't like that in the sharing channel I am only allowed one image and that videos are not an option.

Efficiency and communication

I help out at a bike shop on the weekends and this app makes it really easy to check in and see when I'm needed

Because there are 2 locations for the bike shop, I tend to have trouble viewing both locations schedules.

Deputy makes it easy to keep everyone on the same page.

EASY TO USE, LOVE ALL THE FEATURES AVAILABLE FOR EMPLOYEES. VERY EASY TO SCHEDULE AND SWAP SHIFTS, EVEN WITH HAVING TWO LOCATIONS.

INACCURACY OF LOCATION, SOMETIMES IT STATES WE ARE FURTHER AWAY FROM SHOP THEN WE ARE. FOR EXAMPLE WE WILL BE STANDING INSIDE AND IT SHOWS US ACROSS THE STREET

SCHEDULING CONFLICTS. TIME OFF, UNAVAILABILITY, WE LIKE HOW YOU CAN PUBLISH SOMETHING IMPORTANT AND MAKE SURE EVERYONE SEES THE POST AND CONFIRMS. A LOT OF COMMUNICATION PROBLEMS HAVE BEEN SOLVED USING THIS APPLICATION.