Function Point Reviews: 3.9/5 — Good for the Price

I enjoy having a task list that I can prioritize and manage. As an end-user, tasks are created and assigned to me. FunctionPoint makes it easy to manage my workload on a daily, weekly, and monthly basis. It allows my team to forecast projects and manage resources easily.

FunctionPoint is a large software that collects a lot of data. There's no ability to access all that data via an API to automate data export/import via other software solutions.

Estimate creation | Time tracking | Task allocation | Resource management Benefits are underlined by increased efficiency and ease of use in a single software solution

Makes it easier for holding all our estimates / contracts / invoices in one place.

Still a bit buggy. We frequently run into bugs.

It gives us a place to hold all our tasks and jobs in one place.

I really appreciate that I can assign tasks to team members and be assigned tasks and then actually log my time to those tasks right there. It's so convenient!

I'm not a fan of the work planning view, I wish it went more than a month out and was a little more visible.

We've been able to more efficiently see everybody's hour utilization and adjust work flow in turn.

I think FP is an easy way to track time and works well for the accounting team who sets up the jobs and uses it from more of a billing perspective. We know we're not using it to the degree we could be and I've sat in a few webinars that were interesting but not enough to buy in from our larger team.

I know it's also a project management tool but seems complex and less intuitive than other PM tools I've used. I wish we knew how to integrate with our other systems and from what I've heard it's an expensive tool for what we are currently using it for. If there are ways to integrate with our other tools and show the value with using function point we could get other team members to use more oftern.

We're solving job set up, budget tracking and time tracking. Few benefits as we haven't found a way to integrate it with our other systems.

Historical lookups of client jobs, tasks & invoicing

Lack of collaboration between the person submitting the task and the recipient ... back & forth comments

Project management of creative tasks from input through delivery

I like working with the tasks/to do section best.

Because of my minimal involvement with Function Point, and that I mostly use it for billing my time for clients, I do not have any dislikes. Maybe notifications for pinned notes could be better. I realize many people on my team use notes but I always forget that they are there.

I only use function point to log my billable time for my clients.

I appreciate the dashboard, a one-stop shop for seeing what is on my plate.

I do not find FP to be very intuitive. I spend too much time trying to locate information on individual tasks.

Video production is a collaborative venture, FP helps track the project through completion

Opening jobs and estimating is easy. Also it is easy to set up a new client.

I find reporting / report generating to be confusing and not as robust as I hoped. It's too hard to generate a simple status report.

Keeping jobs on budget.

Function Point has helped to streamline our budgeting process. Allowing our internal team members to have a direct link to see exactly the budget for their project. It also has helped to streamline our business office in terms of creating purchase orders, and overall managing individual project budgets.

Function Point does not have the ability to create custom reports. So, when we have requested the pull certain data we have been told this isn't possible, even when we have offered to pay for the creation of a custom report. It also has been challenging from an agile work process perspective. My company creates custom software & films, and so we are often shifting workloads around to various internal resources - this has become quiet cumbersome to manage the constant shift of staffers. Additionally, the way the function point is set up we are unable to use the schedule feature as our schedules need to include all audits - and the scheduling feature currently only allows you to create a schedule based on 1 audit not multiple.

Currently Function Point is solving our budget management problems. Project Managers are able to have a real-time update of what their overall project budget is without having to consult with the business office. Conversely, as a director at the company I am able to log in and see exactly how all projects are going so I can pin point specific projects that need additional attention and support. Function Point has also helped to ease time logging for our staff - making it very easy for them to log their time.

Request templates, connecting to email on jobs for centralized notes

More "stuff" than is needed for internal agencies and no easy way to hide.

Staff and workload balancing, centralized job history, task management. Able to report out to senior mgt workload increase, jobs year over year, when additional staff is needed.

I love that everything is in one place and for the most part is relatively intuitive to use. It's made estimating, invoicing, and analysis of jobs quick and easy and allowed me to delegate these things out to others and conversely allowed team members in finance and leadership to access the information that they need without me being the bottleneck.

Again, my main complaint is in the UX/UI of the system. In many cases it seems as though each section has been developed and updated a bit in a vacuum rather than thinking through the full system and the result is that it suffers from a bit of featuritis and inconsistency. There are also simple things that could fixed in the UX that would make the experience more seamless. For example, why do I have to "submit services" before I can edit the info on an estimate and why does the option to "submit services" only come up when I hit the button to edit the info, rather than being on the services tab? Why when I delete an estimate does it not simply take me back to the project or client screen? Why can't I copy an project? Why does the search function require you to pick from client, project, etc rather than being able to search the whole site? These sorts of things.

We primarily use this to provide consistency and efficiency when quoting projects, as well as to track time on jobs. We have not yet used it for project management as much. The best thing is now that we have most types of projects entered in, it is super quick and easy to copy estimates and the time it takes to quote has been dramatically reduced.

Time keeping validates how I spend my time researching and working.

Timekeeping :-( it's always going to take time so it feels tedious... Not in sync with the creative process and flow.

The creative department tracks time for billing/estimating purposes. management uses it to see if we are efficient - read: actually working.

Easy to login and simple to find the client you're working on.

It's not easy to tab to the next section to easily fill out a week's timesheet at one time.

Our business uses Functionpoint to track work done on hourly billed clients.

Creates more of a connection between departments departments helps over all work flow.

When you have to click into a comment that goes to another page I would like to be able to click the comment and see the whole thing instead of being brought into another page itself.

Everything is now on one network instead of having to jump around from one page to another.

Simplicity, ease of use. There are many things that work well

User interface is antiquated. The new updates are nice

Time tracking, billing

I like how it works for all different types of roles in an agency environment. It has some very powerful and useful elements. The ability to send tasks back and forth with comments and files is very helpful. Additionally, the reporting functions are very helpful for management.

I dislike its lack of integration with other popular business applications like Slack, Todoist, Gmail or Toggl. The built-in time clock is not easy to use and can cause users to lose their time. Priorities sort alphabetically instead of by high normal low.

We have a clearer picture of what tasks and jobs are upcoming and actively being worked on. We have realized how much time we actually spend on certain areas of jobs, and have made strives to reduce costs.

Tasking and internal communication. It is a fantastic tool for staying on top of what is on your plate and when it's due.

The integration with QuickBooks has caused a big headache for us. We no longer have as much data in QB as we've had before and FP has changed certain abilities such as communication with clients and dates on invoices to name a few. I don't like that you can't adjust invoices and that you have to completely delete it and start over if you want to just make a simple adjustment. I don't like that multiple estimates cannot be put into one project and that more than one of the same service cannot be added under the same service group.

Internal communication and tasking. Less items fall through the cracks because it helps us all keep each other accountable to our job responsibilities.

It's very robust, almost to a fault. There is a lot you can do with it, and there are a lot of ways you can tailor it to your company.

The sheer size of the application. It's too large to really manage unless it's your full-time job. We were wanting to tailor it to exclude the accounting aspect of the jobs. We also found it counter-intuitive to create an estimate before creating a task, as we were mostly wanting to use it for project management on a project and task level and not really involve budgeting and clients. I personally didn't find the interface very intuitive and it's not the prettiest software out there.

None. We decided not to continue with Function Point.

It is an excellent program for inputting projects, job and company info as well as keeping track of billable hours.

Visually, I find it to be very cold and unpleasant to navigate. As far as workflow management goes I feel that there are too many tabs I need to click on in order to find the info I need. It would be awesome if there were a single and easily decipherable design that could house the most important details of each single job. An admin dashboard where at first glance I could easily keep tabs of those that are inputting hours and what job/tasks the hours are going towards would be amazing. I work for a graphic design and web development firm and each one of us feel that FP is definitely lacking in some vital areas.

Billing and timekeeping.

Dashboard was easy to set up, time tracking was simple, exporting reports was quick.

Not visually appealing, not customizable reporting, training support felt limited for day to day users, accounting seemed too daunting to add as a function within the program.

We have chosen a new system to fully incorporate our business operations

The communication tools between coworkers, allows us to send messages and updates on projects.

The ease of use, a lot of times I get error messages that I don't understand what they mean and have to wait for the West Coast to get to work before the issue can be addressed. If the error message was more clear, maybe I could deal with it on my own. Also the help tool in the bottom right corner. There is an entire page to put the help tool, yet it appears over the submit button. How many times I have opened up the help box wanting to just continue with what I was doing. Please move it to the other side of the screen, it's empty over there.

The timing of billing had been an issue before we started using FP. Now it allows for jobs to be marked Ready to Bill and it is really speeding up our billing process.

Ability to track labor costs for different categories of employee (with different rates), Create job, with sub-jobs and be able to give a lot of granularity on how

I never found the integration with Quickbooks is actually not useful, and frankly doesn't work well. I dislike the inability to no be able to hide some elements of lists that are inactive and polute reports Timesheet modification is convulated if you have many to do.

It's been great to capture time efficiently and therefore maximize invoicing to our client.

I like that you can track the communication with the customers on the product. We are a small company and it can get hard when there are many within different departments trying to all accomplish the same goal. Having the tracking allows us to quickly keep everyone up-to-date and communicate through email with the click of a button.

This is not to be mistaken for anything close to an ERP. When we first started using the program upper management was under the assumption that it would operate more like an ERP and we just have not found that the capabilities are all the way there yet.

We work to create and distribute employee training programs to more then 40 different stores all at once. keeping all our jobs and contact organized is no easy task. With the ability to put in projects and link current jobs to different projects, it has helped us to stay more organized and get billing out on time.

Being able to customize my dashboard. It allows be to organize myself as I see fit.

Sometimes it's a little glitchy, causing issues between our team.

Spec'ing job estimates properly, efficiency and time management. When time is entered properly, we've been able to change our processes and job estimates to reflect actual time spent which allows us to effectively charge our clients and sure-up time management issues.

The option to have an individual jobs log under one project

The lack of consistent searching. If there is a better way to implement per client keywords and only sort certain categories for easy of finding a specific job. It would also be helpful to omit certain keywords.

Billing time per creative hours. The total project time. The lack of consistent searching. If there is a better way to implement per client keywords and only sort certain categories for easy of finding a specific job. It would also be helpful to omit certain keywords.

Function Point has dozens of useful features, but I would say I like the ability to quickly add time to any of my tasks in the Weekly Timesheet overview.

The user interface is a more bland version of an Excel spreadsheet. FP looks colorful on the outside, but it's black and gray on the inside with thin lines, small text, and lots of sharp corners.

Function Point allows my team to quickly add tasks, projects, track time, and keep an eye on the workload of each of our team members.

It's got a pretty slick layout. It's easy to learn, the timer feature is my best friend, one that helped me stop estimating my time based on a conversation or email and instead entering more precise estimates.

It doesn't have an auto entry feature when using a docket continuously. I wish it kept a bank of phrases and common entries so it could be as easy as point and click.

We bill our hours very accurately now.

The ability to quickly add time sheets is helpful!

The lacking of customized features and sometimes cumbersome layout.

We are being more organized in planning and operating with the different projects scheduled.

Function point makes it easy for me to edit my hours, and the tasks also serve as my "to do" list. I also like that I am able to tell if I am about to go over hours on my projects.

The user interface is not very friendly. I was a little disappointed when I saw that Function point was rebranding, but not changing anything about the usability. Scheduling is a bit of a hassle, and the scheduling layouts are not easily readable.

Organization and tasks. A great benefit of function point is that it serves as a hub for all of our projects. We can see who is working on what, and the due dates of everything, which is very beneficial for anyone in the workplace. I also like that I am able to see a full list of our current clients.

It is really easy to navigate. I like the dashboard.

There are SO many other things this program could be doing! We need totals at the bottom of the page for amount invoiced and better reports!

We are able to invoice out of one system now instead of two. The benefits are that we can all see who has paid and who hasn't instead of just me.