Function Point Reviews & Product Details

Function Point has changed the way our agency manages projects, estimates, budgets, timesheets, and internal tasks. The dashboard feature is great for having all your info in one place. The tasking feature has streamlined our workflow and has made it easier for our designers to manage their workload and due dates. The estimate and budget system is great and has helped manage, track, and forecast financials. The support we received from FP experts when we first started using it was excellent. They were always willing to hop on the phone to answer any questions or to help us troubleshoot. Customer service is amazing. User experience is great as well. being able to drag and drop files, quickly export PDFs, integrate with Quickbooks is great. Coming from what we used in the past, Function Point is everything.

The on-boarding process was long and required one person on our team to be the expert in order to teach the rest of the team how to use. It took a while to learn how to use it and to change current processes to fit in with FP. And there are a lot of features that we don't use, but think may be beneficial if we had to time to review.

We had an issue with managing tasks for our design team and truly understanding what they had in their pipeline. We looked into a couple different project management softwares and found that FP offered what we needed and more. The ability to manage tasks, projects, budgets, timesheets, invoicing, etc all in once place was a huge benefit.

Ease of use. Easy to login and keep track of projects.

There is no way to go back and edit a project.

It is much simpler to submit graphic design jobs and for the entire team to see what has been submitted.

My favourite thing about Function Point is the task feature. A project manager is able to set the specific amount of hours I have to complete my job and I can see the exact specifics of where I've used my time.

I find the search options incredibly difficult. I wish there was an option to search a keyword within ALL sections, not just timesheets, projects, notes, etc.

Function Point allows me to make sure I am staying within the scope of my projects.

Very easy to search contacts, estimates, invoices, date range, etc.

I do not have many dislikes, but I think it writing notes was easier, and writing comments, etc. to view would be helpful!

Love that we can view ALL estimates within the company, not just our individual clients.

How easy it is to add hours/projects on a moments notice and the billing functionality is a piece of cake.

It would be nice if function point had a desktop application or a timer desktop app. I currently use toggl to track the time itself.

Billable Hours No Dead Space Happy Clients

Ease of use and the visual interface is really good. It's easy to interact with.

There isn't a search feature so that you can search your uploaded files or the rest of your account. You can in certain areas... by company, task, job, ...stuff that you add written text for within the system. But it doesn't do that for uploaded files.

We're able to save all our client info in one place. It's easy for our team to access all that info and it gives us a better way to organize it as well.

I like the tools in place for creating estimates, projects and jobs that help ensure my team can properly assess their time and subsequently allow our agency to determine how profitable we are.

I would really like it if there was a better CRM system / interface. Currently we use secondary tools and it would make sense to have it all under one roof.

Time management is the biggest problem we've solved. The team is more attentive to the time it takes to complete a project now.

The customer service is go amazing! They are open to feedback, incredibly available, and very prompt in responding!

Out reason for not using FP any longer was due to being required to use quickbooks for our accounting tracking. We went with an integrated software that tracked this info as well. This was pretty specific to our situation, though. I actually think the quickbooks link option is very handy!

We have been using FP to track time and projects costs for years. This has really helped with our reporting and data collection!

I love the fact that it keeps me organized. All the information and files related to each job are stored in one place and can be referenced in the future.

The only thing I don't like is pretty small... If you close a job before closing a related task, the task is stuck on the last status it was on when the job closed. To update and mark the task as completed, you have to reopen the job. Hoping they change this!

It has helped us to decrease the amount of paper we use because everything is in a digital file rather than in a paper ticket. it is some much easier to find information about a job in the future than having to dig through a file cabinet.

The scheduling aspects forecasting tools resource allocation

The inability to communicate dynamically. Ex: emojis, chat, "like" buttons

Our productivity has increased due to being able to schedule things enough in advance and being able to review that scheduling.