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GetResponse
4.3

( 678 )

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GetResponse Reviews & Product Details

GetResponse Overview
What is GetResponse?

GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email chat function. Improved automation workflows and SMS marketing features make it a preferred software for users.
Best known for being a platform that provides comprehensive marketing tools for small businesses, bloggers, and marketing agencies, GetResponse is a cloud-based software that simplifies communication with your core audience. GetResponse primary feature is an email creator that allows users to create professionally designed emails for mass sending through its selection of templates. The platform can build marketing automation workflows based on data and behavior ensuring personalized marketing experiences, better-engaged customers, and higher sales.

Company GetResponse
Year founded 1998
Company size 201-500 employees
Headquarters Gdansk, Pomeranian Voivodeship, Poland
Social Media
GetResponse Categories on Findstack
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Sponsored
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Free plan available
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Ask Questions about GetResponse
What GetResponse is best for?
How does GetResponse compare to SendPulse?
What are the pros and cons of GetResponse?
GetResponse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GetResponse Pros and Cons
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
GetResponse Awards
Findstack 2024 General Badge
GetResponse Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
GetResponse Media
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GetResponse Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 02, 2026
GetResponse Logo
678 GetResponse Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My Personal Experiences with GetResponse"
What do you like best about GetResponse?

Every time I have been unable to figure out something, have either sent an email, done a live chat or called and spoken to someone. The tech support is first rate, as they have always provided an easily understood explanation to resolve the problem.

What do you dislike about GetResponse?

Sometimes the email seems to take longer than what they should and sometimes on the live chat, it seems like there are instances of it taking too long.

What problems is GetResponse solving and how is that benefiting you?

Setting up an email list to build potential customers. The use of an autoresponder makes it much easier to communicate with your subscribers.

Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
CF
Cathy F.
Entrepreneur Coach
Share
"What I like about Get Response"
What do you like best about GetResponse?

Get response is really easy to use, but more important, its easy to teach others how to use without a huge learning curve

What do you dislike about GetResponse?

wish there was a way to embed a video directly into the email!

What problems is GetResponse solving and how is that benefiting you?

Helping people create sustainable on line business and one of the tools I recommend is Get Response.

Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
BH
Bryant H.
Owner
Share
"The best list management service on the Internet."
What do you like best about GetResponse?

I employ a lot of different lists to engage and track a variety of segments of my different markets and GetResponse provides the tools to help me do that quickly and easily.

What do you dislike about GetResponse?

The only this I dislike about the service from Get Response is it can be a little time consumng to drill down in my lists using the search functions.

What problems is GetResponse solving and how is that benefiting you?

I am solving the problem all business have in being able to stay in contact with customers and prospective customers easily and in a timely manner.

Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
AO
Allison O.
Biz Coach
Share
"Amazing easy to use platform "
What do you like best about GetResponse?

Get Response has an easy to use platform! Their auto responders are so simple to set up, their templates are easy to modify and look great!

What do you dislike about GetResponse?

I don't have any issues now! I really like it!

What problems is GetResponse solving and how is that benefiting you?

I really needed to build my list and this helped me do that and nurture the list with their automating!

Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
ZT
Zac T.
Comedy Hypnosis & Mentalism Magic
Share
"GetResponse is awesome!!! 5 Stars!"
What do you like best about GetResponse?

GetResponse is reasonably priced with great features! I love using their pre made templates to make my emails look extremely professional. My business revenue has increased since I started using GetResponse. Seriously!

What do you dislike about GetResponse?

There isn't anything I dislike. GetResponse does everything I need in a list building, and mass email company. They even sync well with the other companies I use.

What problems is GetResponse solving and how is that benefiting you?

I'm using GetResponse to stay in contact with my fans. Being a comedy hypnotist and magician, my subscriber list loves watching my magic videos. My Facebook and Twitter followers have increased as well by sending out these emails.

Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
DD
Debbie D.
Owner/Manager
Share
"If you need a great autoresponder/esp, then I suggest GetResponse"
What do you like best about GetResponse?

The ease of use and analytics are great! I have used many platforms and they seem to be the best!

What do you dislike about GetResponse?

Honestly, there isn't anything I really do not like about GetResponse.

What problems is GetResponse solving and how is that benefiting you?

Everyone needs to be emailing their customers on a regular basis. I needed a platform that was easy to use and user friendly. I have increased sales by using them. The customer support has always been a problem for me, and now I have a company that will actually contact me back when I ask a question.

Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
DD
David D.
Media Consultant
Share
"Highly recommended for email marketing"
What do you like best about GetResponse?

I have tried many other email marketing platforms and find GetResponse to be the nost user friendly and has the best delivery/open rates.

What do you dislike about GetResponse?

I have not seen anything I dislike yet but should I do so, I will advise.

What problems is GetResponse solving and how is that benefiting you?

I am capturing more leads with the GetResponse email forms, and am staying connected with my audience using regular bulk newsletters.

Enterprise (> 1000 emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
AL
Aileen A L.
Realtor
Share
"They have excellent teaching tools and customer service."
What do you like best about GetResponse?

The customer service team is extremely knowledgeable and polite. They also respond quickly to to emailed questions and never seem to have trouble understanding what I am asking.

What do you dislike about GetResponse?

Every once in a while there is a technical glitch, and although I haven't tested it in a while, the functionality of creating and sending emails on an Ipad could be improved by integrating the IOS touch screen technology into the GR program.

What problems is GetResponse solving and how is that benefiting you?

Creation & function of an autoresponder which allows me to stay in touch with potential and actual customers.

Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
EC
Emily C.
Realtor®
Share
"Easy to Use and Vibrant Templates"
What do you like best about GetResponse?

I love the many templates to choose from; and the ease of manipulating them.

What do you dislike about GetResponse?

I had mistakenly subscribed for the monthly subscription but your office wouldn't give me a refund. You required me to close my account and open a new one, which is a huge inconvenience.

What problems is GetResponse solving and how is that benefiting you?

I am able to keep in contact with my database with newsletters I make monthly.

Small Business (50 or fewer emp.)
Jan 20, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent support and easy to use."
What do you like best about GetResponse?

Every time I have ever had a question, they were right there to help. Support is a big deal, especially when you are using it for the first time, so go with a system with easy access to expert advice.

What do you dislike about GetResponse?

I wish there was a function for import of mass lists, but I am sure too many people would abuse that feature.

What problems is GetResponse solving and how is that benefiting you?

I really like the additional capture page interface. Having it a;ll in one account is very useful