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GetResponse
4.3

( 678 )

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GetResponse Reviews & Product Details

GetResponse Overview
What is GetResponse?

GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email chat function. Improved automation workflows and SMS marketing features make it a preferred software for users.
Best known for being a platform that provides comprehensive marketing tools for small businesses, bloggers, and marketing agencies, GetResponse is a cloud-based software that simplifies communication with your core audience. GetResponse primary feature is an email creator that allows users to create professionally designed emails for mass sending through its selection of templates. The platform can build marketing automation workflows based on data and behavior ensuring personalized marketing experiences, better-engaged customers, and higher sales.

Company GetResponse
Year founded 1998
Company size 201-500 employees
Headquarters Gdansk, Pomeranian Voivodeship, Poland
Social Media
GetResponse Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about GetResponse
What GetResponse is best for?
How does GetResponse compare to AWeber?
What are the pros and cons of GetResponse?
GetResponse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GetResponse Pros and Cons
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
GetResponse Pricing

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10% off for up to 24 months
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GetResponse Awards
Findstack 2024 General Badge
GetResponse Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
GetResponse Media
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GetResponse Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 11, 2025
GetResponse Logo
678 GetResponse Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
GY
Gilles Y.
Founder
Share
"GetResponse, c'est la rolls des autorépondeurs"
What do you like best about GetResponse?

GetResponse est semble-t-il l'autorépondeur qui offre le meilleur taux de délivrabilité, et surtout quand il y a un problème, par exemple un blacklistage chez certains opérateurs mails, on a quelqun en face qui gère et résoud le problème !

What do you dislike about GetResponse?

Le bémol, c'est le prix... à part ça je ne vois rien d'autre à critiquer.

What problems is GetResponse solving and how is that benefiting you?

Getresponse permet de réaliser des shoots mails "propres" avec un bon taux de délivrabilité, et c'est surtout ça que je demande.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
TT
Tatiana T.
Founder
Share
"A useful tool that will help your business grow!"
What do you like best about GetResponse?

I regularly use GetResponse to reach out to a big database of music fans with newsletters featuring news, new music, new merchanise and anything else relevant that needs to be promoted. As someone who works in the music industry, I feel GetResponse is a great tool for artists and musicians looking to expand their reach and connect with their fanbase. Not only is GetResponse really easy to use (you don’t need to be an expert to get your head around it), it also integrates various other programmes, such as wordpress. This integration allows me to collect hundreds of email addresses every week, passively. These are people who have opted in to receive newsletters via our website as well as those who choose to receive merchandise newsletters while making purchases from the online merch store. Back to making newsletters: GetResponse allows you to customise your newsletters however you deem fit. It makes it very easy to send out emails that are representative of your brand – you can add images, use any colour you could possibly want etc. You can be as creative as you like! Another thing I’ve used GetResponse for are card abandonment emails. These have contributed greatly to boosting sales. Finally, I can’t fault GetResponse's customer service – it’s been fantastic every time I’ve needed assistance.

What do you dislike about GetResponse?

We have yet to come across anything that we dislike about GetResponse.

What problems is GetResponse solving and how is that benefiting you?

GetResponse is looking into some design/template issues we are facing, namely some lines that appear. Nothing too serious.

Small Business (50 or fewer emp.)
Dec 15, 2023
 Source
Overall Rating:
5.0
RG
Roy G.
Founder
Share
"24/7 help with any issue you may have on this platform. Very user friendly and efficient"
What do you like best about GetResponse?

The chat help and other features. I like

What do you dislike about GetResponse?

That now I may loose my Ray White email as I need to verify it and I cannot do it as it's a corporate website

What problems is GetResponse solving and how is that benefiting you?

They solve any problem I may have. How to add attachments to email, link urls, etc

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reasons I Use GetResponse as my Business Autoresponder"
What do you like best about GetResponse?

Honestly, I am not a particularly technically orientated user and so, for me, the superb tech support is their best feature. Every time I need to query how to do something, they are on hand with patient, helpful staff who are well trained and proficient in every aspect of the product.

What do you dislike about GetResponse?

Sometimes, because Getresponse is so feature packed, I forget exactly how to carry out particular tasks. Hence, I get to use their tech support chat a lot.

What problems is GetResponse solving and how is that benefiting you?

Keeping in constant contact with my email lists to enhance engagement and affiliate sales.

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
RC
Raul C.
Founder
Share
"Great automailer system!"
What do you like best about GetResponse?

The most used feature is the autoresponder, it's easy to use and works perfectly

What do you dislike about GetResponse?

Nothing, so far so good, I would like to be able to get the full access though

What problems is GetResponse solving and how is that benefiting you?

It's easier for me to create mailing marketing strategies

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
TC
Trea C.
Founder
Share
"Changed up my newsletter game from the old one"
What do you like best about GetResponse?

It's versatility and customization in the making of my newsletter

What do you dislike about GetResponse?

That I got to separate subscribers if I want to send certain emails to certain people

What problems is GetResponse solving and how is that benefiting you?

Helping me to stand out in front of the crowd with my messages

Mid Market (51-1000 emp.)
Nov 27, 2023
 Source
Overall Rating:
5.0
PA
Pascal A.
Founder
Share
"Highly Recommend GetResponse to Generate Leads and Organize our Communication and Marketing Strategy"
What do you like best about GetResponse?

We've been implementing GetResponse Max since 2020 and have deployed it in nearly 65 offices worldwide to strengthen our communication and optimize our sales performance. We chose GetResponse MAX because the interface is translated into many languages. GetReponse is very easy to use, with an optimized UI. GetResponse provide centralized access for multiple accounts and users. And finally, we use API integration for synchronizing contacts and data with our ERP system. And, last but not least, the customer support is really great. Our dedicated Product Support Expert knows very well the product but also our needs so that they respond to our requests without delay and very often within the hour. They also take into account any bugs we may report and fix them.

What do you dislike about GetResponse?

The global contact search engine sometimes lacks precision but we can find another way to find it and the segment creation engine is very powerful but sometimes difficult to use. There too many features available and even if we don't use all the numerous functions for capturing leads and launching multi-channel communication campaigns, we know we can rely on when we will be ready to use it.

What problems is GetResponse solving and how is that benefiting you?

GetResponse enables us to ensure maximum deliverability of our campaigns and it helps us to acquire an excellent reputation. It helps us to synchronize with available APIs our data and contact with our ERP system very easily and quickly

Small Business (50 or fewer emp.)
Nov 15, 2023
 Source
Overall Rating:
5.0
ST
Steve T.
Founder
Share
"It helps me to stay in touch with thousands of my current and past customers.happy with the results."
What do you like best about GetResponse?

Quickly inform my customers about last news.

What do you dislike about GetResponse?

I can't think of any negatives about Getresponse.

What problems is GetResponse solving and how is that benefiting you?

Getting the latest information to my clients.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
5.0
DIPA L. avatar
Dipa L.
Chief Operating Officer
Share
"Best Email Marleting Tools for internet and Digital marketers."
What do you like best about GetResponse?

Generally, I use Get Response to create my list and contact them. The best feature is landing pages. It's very simple to use with drag and drop action. The customer service is impressive and always in support. I hit an very good profit after using Get Response.

What do you dislike about GetResponse?

Limited access for API services, I generally use number of plugin which I use to connect getresponse VIA API, I found the access is limited to use them.

What problems is GetResponse solving and how is that benefiting you?

Email marketing & Product newsletter feature help me a lots to getting customer up to date. I earned more with use of these 2 features in get response. Email marketing drive into sales and I am very happy to use this tools.

Enterprise (> 1000 emp.)
Nov 03, 2023
 Source
Overall Rating:
5.0
GB
Gavin B.
Demand Generation Specialist
Share
"Incredibly user-friendly and easy to tailor to your needs"
What do you like best about GetResponse?

While a little overwhelmed at first once I got exploring the vast array of services and tools in GetResponse I couldn't stop it really is built to be easily navigated and has plenty of tutorials to help guide you through. I loved designing some flow charts and tailoring my own specific funnel. The website templates were incredibly useful and gave me some ideas for the future. While only at the beginner stage of using this site I feel it has all the requirements in one site.

What do you dislike about GetResponse?

Nothing as of yet I am enjoying the tools it provides and have found it better than most competitors.

What problems is GetResponse solving and how is that benefiting you?

The functionality of the site is more intuitive I feel compared to other website builders that require more intensive coding parameters I feel this would be incredibly useful for teams with low and high experience levels.

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