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GetResponse
4.3

( 678 )

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GetResponse Reviews & Product Details

GetResponse Overview
What is GetResponse?

GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email chat function. Improved automation workflows and SMS marketing features make it a preferred software for users.
Best known for being a platform that provides comprehensive marketing tools for small businesses, bloggers, and marketing agencies, GetResponse is a cloud-based software that simplifies communication with your core audience. GetResponse primary feature is an email creator that allows users to create professionally designed emails for mass sending through its selection of templates. The platform can build marketing automation workflows based on data and behavior ensuring personalized marketing experiences, better-engaged customers, and higher sales.

Company GetResponse
Year founded 1998
Company size 201-500 employees
Headquarters Gdansk, Pomeranian Voivodeship, Poland
Social Media
GetResponse Categories on Findstack
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Sponsored
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Free plan available
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Ask Questions about GetResponse
What GetResponse is best for?
How does GetResponse compare to SendPulse?
What are the pros and cons of GetResponse?
GetResponse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GetResponse Pros and Cons
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
GetResponse Awards
Findstack 2024 General Badge
GetResponse Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
GetResponse Media
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GetResponse Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 23, 2026
GetResponse Logo
678 GetResponse Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
SF
Shelayne F.
Owner
Share
"Until GetResponse, Autoresponders Used to Scare Me!"
What do you like best about GetResponse?

It's easy to use and has wonderful support!

What do you dislike about GetResponse?

It's abit of a leaning curve for newbies.

What problems is GetResponse solving and how is that benefiting you?

I've built a mailing list of over 1000 people!

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
RK
Rucha K.
Business Development Manager
Share
"Super Efficient Email Marketing tool"
What do you like best about GetResponse?

How we can design the Work Flow diagrams is easy and manageable with no complexities.

What do you dislike about GetResponse?

There is nothing in particular that we dont like.

What problems is GetResponse solving and how is that benefiting you?

We are keeping in touch with customers often.

Small Business (50 or fewer emp.)
Feb 23, 2022
 Source
Overall Rating:
5.0
Fernando L. avatar
Fernando L.
Independent Business Owner
Share
"A must have marketing tool with great service and excellent platform"
What do you like best about GetResponse?

Excellent options for email marketing, I tried other options and this platform was far the best one. Easy to use and set up, the price was in my budget with all the features I needed.

What do you dislike about GetResponse?

Not sure if this was just a browser issue or what but I had a few issues with loading the campaign pages, overall a simple refresh fixed the issue but other than that everything works as expected.

What problems is GetResponse solving and how is that benefiting you?

With other marketing platforms, I had customers complaining of not being able to see my email, or getting a blank email. So far all my subscribers are receiving my emails and I had noticed a better response since switching.

Small Business (50 or fewer emp.)
Jan 13, 2022
 Source
Overall Rating:
5.0
KD
Kk D.
Business Coach
Share
"GetResponse is truly the best"
What do you like best about GetResponse?

GetResponse has all the necessary marketing automation features one needs at a great price, and more. The built-in webinar feature is a winner for me and my digital marketing clients I coach and support.

What do you dislike about GetResponse?

It doesn't have a built-in CRM. But not everyone requires it.

What problems is GetResponse solving and how is that benefiting you?

Email marketing, hosting webinars, autoresponders, estore, lead magnets, managing and segmenting my contacts and leads and for client fulfillment.

Small Business (50 or fewer emp.)
Jan 11, 2022
 Source
Overall Rating:
5.0
EA
Eden A.
Property Consultant
Share
"GetResponse has helped me create and send traffic to my website. This is the best software for me."
What do you like best about GetResponse?

GetResponse offers all the tools and features you need to build a new website, even you're a newbie or not. It's easy to use, and so far, I'm pretty pleased with it, and I enjoy using its tools for my business.

What do you dislike about GetResponse?

I use the software in marketing my products, and I can say that It is helping a lot. I do not have a problem with GetResponse so far.

What problems is GetResponse solving and how is that benefiting you?

It provides me with the tools that I need to help grow my online business, which is more than enough for me already.

Small Business (50 or fewer emp.)
Jan 11, 2022
 Source
Overall Rating:
5.0
Chanelle Brooks - E. avatar
Chanelle Brooks E.
Marketing Director
Share
"Great all-in-one for the price!!!"
What do you like best about GetResponse?

What I like best are landing pages, adding a video, and autoresponder abilities.

What do you dislike about GetResponse?

An increase in landing pages and or lead capacity would be nice on all plans.

What problems is GetResponse solving and how is that benefiting you?

After using GetResponse, I have gotten leads captured, created some fantastic landing pages, and have been able to send emails to leads, as well!!

Small Business (50 or fewer emp.)
Jan 11, 2022
 Source
Overall Rating:
5.0
ER
Elliott R.
Marketing Specialist
Share
"User Friendly Email Marketing Software"
What do you like best about GetResponse?

It's simple to use, the support team is always there for any questions I have and the ability to automate a majority of my email marketing. It's also super easy to use and connect/integrate with other tools.

What do you dislike about GetResponse?

Originally Automation was included at the Basic Level which is all I need for my business, and when automation was removed from the basic plan I lost it. I feel that Automation should be included for OG users even when we stay on basic and upgrade number of contacts.

What problems is GetResponse solving and how is that benefiting you?

Automation with my business and clients business, to save time and build out simple email sequences that last forever. I'm more productive and continue to reach more people.

Small Business (50 or fewer emp.)
Jan 08, 2022
 Source
Overall Rating:
5.0
Eltayeb A. avatar
Eltayeb A.
Lagermedarbetare
Share
"GetResponse"
What do you like best about GetResponse?

I like best on GetResponse are Autoresponders, Email marketing, Conversion funnel, Landing page, Email lists, and tracking APIs.

What do you dislike about GetResponse?

Billing is too high to give you full access to all the system method.

What problems is GetResponse solving and how is that benefiting you?

I solve tracking emails to get high traffic to my product page on the network.

Small Business (50 or fewer emp.)
Jan 06, 2022
 Source
Overall Rating:
5.0
Joel O. avatar
Joel O.
Manager Strategic Planning | New Business Development | Customer Service
Share
"Perfect Tool For Email Management"
What do you like best about GetResponse?

The fact that I was allowed to start with the free plan to get feel GetResponse is awesome. I am highly impressed with the general user interface. Issues with building landing pages are over.

What do you dislike about GetResponse?

GetResponse is an awesome email marketing tool. I noticed that the price is a bit steep comparatively. GetResponse needs to improve on its resolution time cut down on the waiting time.

What problems is GetResponse solving and how is that benefiting you?

The introduction of GetResponse to my business has turned my marketing drive around as I am now able to keep effective and personal tabs on my customers. GetResponse has also brought my marketing budget down by 47%

Mid Market (51-1000 emp.)
Dec 22, 2021
 Source
Overall Rating:
5.0
AG
Archit G.
Business Analyst
Share
"GetResponse Advanced Email Marketing Software For Business Leads"
What do you like best about GetResponse?

There are a lot of customizable options for building an opt-in list online. If you don't want to create an entire website, you may try an email autoresponder. By using GetResponse, we just need to change the content of the template and send it out instantly. We can engage our subscribers by updating new content on our email template. GetResponse software editor is easy to manage all marketing tasks with full security. We can also find training guides videos to run a successful campaign.

What do you dislike about GetResponse?

No issue was found in GetResponse email software. It is easy to import email lists and create professional email templates for business.

What problems is GetResponse solving and how is that benefiting you?

I have been using GetResponse software for 2 years, and I love it. It’s incredibly versatile and user friendly. The amount of options we have available at a relatively low cost is incredible. I really like that I can completely customize my opt in forms to be any size or design you want. It helps me brand my site and stay consistent with its design. It’s also easy to create landing pages, which look great and are simple to format. I can upload my existing emails as templates. Then, I can simply alter the content of each one and send them out in a snap. I also love how their software has so many tools integrated into it.