Highlevel Reviews: 4.4/5 — Solid Choice

the channels I can use to contact all the users

the app for mobiles and tablets it's a little complicated to use

send sms, mailing, messenger campaigns to all my clients, have all my reviews in one place, keep track of sales and stages of all my clients

Ease of use - It's a platform for any company that wishes to scale.

Custom values are still not adequate. On the Survey level, we also experienced a few issues with customizations.

High Level assists our company processes to implement new solutions to new clients smoothly.

The support is very helpful and they usually respond within a few minutes. It is amazing how many features there are available in HighLevel, with a CRM, an expansive marketing platform, and a website/funnel builder all rolled into one, with features specifically designed for agencies.

The interface is slightly unintuitive although it is being constantly improved, and I would prefer for there to be more pricing options.

Helping my clients use automations to take their old contacts and get them in the door. It is also helping with other automation and reputation management.

The community os super helpful nd friendly, especially Kassey

hard to navigate to get help , hard to find out who all the agencies and users are and what they do with the solution

I work with businesses to improve their profit and Value, I think GHL can help and the expansion plan is to work with GHL agencies to help our clients grow

The technology looks pretty efficient, integrating numerous services in one platform. It'll take me some time to get used to all the functionality.

it can be overwhelming at times because there are systems and platforms I've never used before.

Integrating numerous services in one location. This will make it easier for me as I work with clients.

HighLevel is a powerhouse of a CRM system. It has a huge variety of functionalities and is constantly improving and growing. Within the few years that I have been using it, they have rolled out comprehensive workflow features, a social media planner, website builder, and more. My favorite part is how easy it is to create, set up, and send out email/texting automations. We use HighLevel entirely for planning our webinars as well, from building the landing pages, to setting up workflows and email reminder automations, adding registrants to our pipelines, and advertising it via the social media planner. It easily integrates with Zapier so we are able to hook it up to our other platforms as well.

There are a few features that seem like they should be obvious but that are not available as features yet. For example, the ability to embed surveys into emails, filter contacts by the exact date they were uploaded, view conversations that are still pending a response, make outbound calls, the ability to automatically detect duplicate contacts in the system, etc.. Once these little bugs are addressed, it'll be a perfect CRM.

HighLevel solves a number of issues at our company. The biggest is that it eliminates the need for multiple expensive software. We are able to complete a bulk of our daily tasks within HighLevel and that saves us tons of time and money. It helps us with prospecting, email sending, automations, building landing pages, social media planning, pipeline management, and more!

LOVED certain customer service individuals like Javier!!! He does a great job listening to clients' needs and following up with them. Other individuals on the team took a while to get back to our company to fix small problems. The platform of Highlevel itself has many features that others do not and it fits nicely for our online business.

We had a continual calendar syncing issue for months that just recently got sorted out. Turns out it was a simple fix, but the communication with customer service took a while to get the fix completed. Nothing we could have done on our end, the fix was highlevel's software end. When we finally worked with Javier from customer service he was FANTASTIC, and he deserves a 10/10 review for being amazingly helpful.

Automated client processes, automated staff and employee reminders for client bookings, automated newsletters and email marketing, funnel building in highlevel, and separate booking calendars for different functions of our business.

I love the fact that so many different tools are located in a single platform - pipleline management, calendar and scheduling, CRM, etc. I also really appreciate how much customization you have - it's virtually limitless when it comes to your pipeline stages. The ease of building triggers, email and text templates, etc. is better than any other CRM tool I've ever used.

It is fairly technical - the learning curve is fairly involved, and sometimes what you're looking for isn't in the most obvious place.

As a solopreneur, being able to streamline the number of tools I use is both a financial and efficiency necessity. From my experience over the past 6 months, High Level has the capability of working with me right now and growing with me for the foreseeable future.

I love most how it makes things easier the process for integration, automation and bring everything in one place. As a result, it saves time and money bringing all in one.

I think it has fewer available options for the funnel and website sections. I struggled while designing landing pages for the businesses, specifically the mobile version.

Listing down the benefits 1. Creating a landing page with fewer technicalities. 2. Marketing and Automation 3. Saving money and time 4. Managing multiple clients.

I absolutely love the fact that it's a funnel builder and a CRM all in 1 place! Super easy to use, and I can even send my SMS messages from it!

I dislike the customer service. They don't show up to appointments often and it's very hard to get things fixed.

All in 1! I can literally communicate with all of my clients solely in 1 platform. I love it!