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Highlevel
4.4

( 102 )

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Highlevel Reviews & Product Details

Highlevel Overview
What is Highlevel?

HighLevel is a comprehensive sales and marketing platform designed primarily for agencies, consultants, and marketers. It offers a variety of tools including CRM functions, social media management, pipeline management, and automated marketing capabilities, all within one integrated system. HighLevel's distinctive feature is its white-labeling option, allowing agencies to brand the platform as their own and offer it to clients under their name, enhancing their service offerings and potentially increasing recurring revenue.

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Highlevel Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
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Last updated: December 09, 2025
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102 Highlevel Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
Sebastian P. avatar
Sebastian P.
It Consultant
Share
"The most complete CRM solution in the world"
What do you like best about Highlevel?

It has all the tools and features a business needs for marketing and sales operations. It even has a native integration to Facebook Forms, when other CRM solutions usually require a 3rd party middle man like Zapier to integrate. Reports from Google Ads and Facebooks can be displayed in the CRM

What do you dislike about Highlevel?

They are always releasing new features, but sometimes they do it so fast that they miss some glitches in the interface. The end-user can experience bugs using that new feature for a couple of weeks after it's released.

What problems is Highlevel solving and how is that benefiting you?

Centralized solution for the sales team to receive leads, manage communication, and close clients. The marketing team uses it to send email blasts, SMS marketing, and even social media posts (replaces Hootsuite). Now we are even using their new AI feature to generate content for the emails and social media posts.

Small Business (50 or fewer emp.)
Jul 11, 2023
 Source
Overall Rating:
5.0
Bart M. avatar
Bart M.
Founder Of Flow Lead Conversion System For Home Services Contractors
Share
"Outstanding Customer Support from my man Maurice!!!"
What do you like best about Highlevel?

What I find most helpful about High Level is the only limitation you have in online marketing using this tool is your own imagination!

What do you dislike about Highlevel?

The least helpful thing in High Level has been their support, but they have been growing so fast that I'm sure that was due to growing pains. I just got off support with Maurice, and he was incredible; he helped me with every issue and bottleneck I was having and was amazingly patient with me!

What problems is Highlevel solving and how is that benefiting you?

High Level is a one-stop solution to all the marketing tools that I use every day to service my local clients.

Small Business (50 or fewer emp.)
Jun 11, 2023
 Source
Overall Rating:
5.0
PK
Peter K.
Tax Specialist
Share
"Brandi is a Pro"
What do you like best about Highlevel?

the ability to fully automate and follow up system

What do you dislike about Highlevel?

Need to learn new stuff the system is robust

What problems is Highlevel solving and how is that benefiting you?

keep everything in one system

Small Business (50 or fewer emp.)
May 31, 2023
 Source
Overall Rating:
5.0
MS
Mark S.
Founder
Share
"Meet with Alexis"
What do you like best about Highlevel?

Potential to customize so many things for business growth

What do you dislike about Highlevel?

Nothing yet that I can determine. I like it

What problems is Highlevel solving and how is that benefiting you?

Bringing all my business into one place

Small Business (50 or fewer emp.)
May 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Arpan Gupta was very helpful. Thank you Arpan!"
What do you like best about Highlevel?

Lots of features that can be used in lots of ways

What do you dislike about Highlevel?

Can be quite complicated to begin with, and takes time to setup

What problems is Highlevel solving and how is that benefiting you?

Managing clients

Small Business (50 or fewer emp.)
May 19, 2023
 Source
Overall Rating:
5.0
JS
Jayden S.
Founder
Share
"Kasey has been the biggest help!"
What do you like best about Highlevel?

Im currently using GHL in SaaS mode and selling it, it's been generating a lot of revenue for me so I think that's my favorite part. However I honestly wouldn't have even gotten started of it wasn't for the onboarding call I had with Kasey. She has helped me so much just by sending me support articles and just going above and beyond her job.

What do you dislike about Highlevel?

The delayed support requests. I've honestly gotten more help from Kasey with my problems on here than the support team has given me, and that's really aggravating to me. However I believe besides having to email and reach out outside support to get help troubleshooting my problems, it's a well rounded platform!

What problems is Highlevel solving and how is that benefiting you?

It's solving automation and follow up issues in my own company, however it's got a really easy to use no code website builder and I think that's provided the most use for me.

Small Business (50 or fewer emp.)
May 19, 2023
 Source
Overall Rating:
5.0
MK
Mat K.
Owner
Share
"The best all-in one platform to build your service business"
What do you like best about Highlevel?

What's most helpful is that High Level offers practically every tool that a business would need inside of one platform. It allows us to offer a white label platform that we can customize and build on. We don't have to re-invent the wheel.

What do you dislike about Highlevel?

What I like the least about it is the fact that it's not exclusive to me. I wish I had found this before everyone else.

What problems is Highlevel solving and how is that benefiting you?

It solves the problem of needing to create a tool from scratch. I can offer multiple services right out of the gate.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
JJ
Joshua J.
Founder
Share
"Solid product, solid support team"
What do you like best about Highlevel?

GHL is clearly a company that takes its business seriously, software works great with a good support team, particularly Amuthan.

What do you dislike about Highlevel?

Nothing at all, product and service works great

What problems is Highlevel solving and how is that benefiting you?

All of the above

Small Business (50 or fewer emp.)
Apr 20, 2023
 Source
Overall Rating:
5.0
MK
Michael K.
Owner And Marketing Coach
Share
"Best Platform EVER - Completely Runs My Business"
What do you like best about Highlevel?

Everything. I've used HighLevel for 3+ years and it's replaced ClickFunnels, ActiveCampaign, JotForm, Calendly and Kajabi for me. I'm currently working on a client project in Kartra and it yet again reminded me how much better HighLevel is compared to everything else out there. I also really like how they use the Ideas Board and input from its Users to determine what to add or work on next in the software. In fact, I've never seen any other software or tech company roll out new features and enhancements as quickly as they do. Oh - and Shaun (CEO) is amazing. He's active in the Facebook group, creates short and to the point videos multiple times a week when new features roll out. HighLevel is just an all-around game changer and highly highly recommend.

What do you dislike about Highlevel?

There's some minor things that I'd love to see added or changed around, but the HighLevel team is always working to improve the system. Overall, there are very few things I dislike about the software.

What problems is Highlevel solving and how is that benefiting you?

Everything. I've moved from WordPress to HighLevel for my primary website and it's so much easier to use. I've moved my funnels from ClickFunnels over to HighLevel and increased conversions and revenue. I no longer have to piece together multiple different softwares - which if you 've had to do that you know how much of a pain it is and things are always breaking. I can now even do my billing and invoices straight from HighLevel. Problems solved: * Building funnels and websites * Managing Contacts and Sales Pipeline * Text and Email Marketing and Autoresponders

Small Business (50 or fewer emp.)
Apr 09, 2023
 Source
Overall Rating:
5.0
Craig F. avatar
Craig F.
Host & Lead Coach
Share
"Excellent support"
What do you like best about Highlevel?

I love how it's all integrated together. Trying to make four or five apps work together was a nightmare. This is so much smoother and easier.

What do you dislike about Highlevel?

It's not perfect. I can't always figure out how to make it. Do what I want to do. But the support has been great.

What problems is Highlevel solving and how is that benefiting you?

Integrating our lead funnel and follow up