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Ingeniux
4.1
(87)
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Ingeniux Reviews & Product Details

Ingeniux Overview
What is Ingeniux?

For an agile web experience, Ingeniux CMS is a great option for websites, portals, communities, and intelligent content delivery. Ingeniux CMS is built on a flexible, mobile-first architecture that helps manage and deliver content to any channel or device, ensuring proper governance and compliance of content. To date, Ingeniux CMS is used by hundreds of businesses, organizations, trade associations, and higher education institutions and is available as both a hosted service (SaaS) or an on-premise solution. 

Company Ingeniux Corporation
Year founded 1999
Company size 51-200 employees
Headquarters Seattle, WA, United States
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Ingeniux Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Ingeniux Features
API Access
Asset Management
Collaboration Tools
Content Analytics
Content Archiving
Content Migration
Content Personalization
Content Preview
Content Scheduling
Customer Support
Customizable Templates
Drag and Drop Interface
E-Commerce Integration
Form Builder
GDPR Compliance
Inline Editing
Media Library
Mobile Editing
Multilingual Support
Plugins and Extensions
Responsive Design
SEO Management
Search Functionality
Social Media Integration
Tagging and Categorization
Template Management
User Roles and Permissions
Version Control
WYSIWYG Editor
Workflow Management
Ingeniux Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
Ingeniux Logo
87 Ingeniux Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Sep 28, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Happy with Ingeniux CMS"
What do you like best about Ingeniux?

I like that support is willing to work with you through issues and development of new features

What do you dislike about Ingeniux?

We have a blended environment and is less of a challenge than it used to be

What problems is Ingeniux solving and how is that benefiting you?

we are not using the workflow approval for content, but take advantage of having over 200 content managers updating our site via Ingeniux. In doing so we are allowing the workload to be handed off to SMEs in their areas, instead of having it centrally managed.

Mid Market (51-1000 emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Informative"
What do you like best about Ingeniux?

The new interface and the application responds faster.

What do you dislike about Ingeniux?

Having to publish the image now also the mix of icons and words on the interface. I was looking for the word save.

What problems is Ingeniux solving and how is that benefiting you?

JSON controller and how to sync body copy to JQuery mobile app.

Enterprise (> 1000 emp.)
Apr 24, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Ingeniux CMS"
What do you like best about Ingeniux?

Ingeniux is a comprehensive approach to web content management.

What do you dislike about Ingeniux?

NO major limitations. UI in version 9 was limited.. major improvement in version 10

What problems is Ingeniux solving and how is that benefiting you?

Replacing in-house content management with off the shelf product..

Mid Market (51-1000 emp.)
Feb 28, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good System, Attentive Support"
What do you like best about Ingeniux?

The system is fairly robust and extremely customizable to fit almost any need. At the same time, the interface isn't overly complicated for regular users.

What do you dislike about Ingeniux?

While the interface isn't complicated, it isn't as customizable as I'd like. If we could tailor it for individual users or groups in a more sweeping way, it might reduce the number of support calls we get.

What problems is Ingeniux solving and how is that benefiting you?

We needed a robust CMS to accommodate a variety of needs from individual departments. Ingeniux has given us that flexibility to have a uniform look with tailored content styles.

Mid Market (51-1000 emp.)
Feb 27, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A CMS That Moves You Forwards"
What do you like best about Ingeniux?

Ingeniux is good about listening for feedback and making changes. There's no perfect CMS, but there are ones that move forwards and ones that don't.

What do you dislike about Ingeniux?

Modularity. The CMS obviously will bend to the web designer, but for power users who are in there often but don't have much control in the back end, things slow down.

What problems is Ingeniux solving and how is that benefiting you?

Forms, UTM codes to track audiences, ease of migrating to new types of pages/formats

Enterprise (> 1000 emp.)
Aug 25, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Webdeveloper for the CMS"
What do you like best about Ingeniux?

The CMS is pretty friendly. Very easy to use and develop. My team learned the system very easily

What do you dislike about Ingeniux?

I am running CMS 8... just want to put that out in case the new versions have taken care of this issue. I dislike the image and asset management, that is location oriented instead of ID oriented. That makes the manipulation of assets very rigid

What problems is Ingeniux solving and how is that benefiting you?

It is the CMS for my company. We have very specific need and so far the cms has been pretty flexible in "answering" to all of them.

Small Business (50 or fewer emp.)
Nov 20, 2015
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Fantastic CMS for a page heavy website"
What do you like best about Ingeniux?

Ingeniux's personal support for our initial and subsequent launches has been invaluable. They are true problem solvers and innovators when it comes to custom features and user experience.

What do you dislike about Ingeniux?

We have some mobile issues - it terms of formatting and API integration - though resolution is in process, it has been a slow one.

What problems is Ingeniux solving and how is that benefiting you?

Our main business problem was having a page heavy website due to three departments worth of programming and events. We now have a seamless navigable website with this CMS and an awesome uploading tool that allows for large imports for page creation.

Enterprise (> 1000 emp.)
Nov 01, 2015
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Ingeniux"
What do you like best about Ingeniux?

Highly likely, having worked within this system at a previous employer I am comfortable with the interface. It would be in the top 5 I could recommend.

What do you dislike about Ingeniux?

At times, mark/unmark function and/or publish does not let you unpublish an item, it seems that the system doesn't always take or clear it out.

What problems is Ingeniux solving and how is that benefiting you?

Allowing for multi-people to be able to manage their own content, while communicating with our user bases about academic, administrative, or allow them to do transactions with the university.

Enterprise (> 1000 emp.)
Oct 25, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Small Company, Real People, Customizable Product"
What do you like best about Ingeniux?

Ingeniux is a small company made of real people – if you need to talk to someone about something, it's easy to reach Ingeniux's staff by phone or email. They have a very responsive support team. Their product is well-designed and highly customizable. Our organization uses the CMS to manage over 10 websites.

What do you dislike about Ingeniux?

The account management team can be slow to respond. Occasionally, software updates will be missing useful features that were present in previous versions.

What problems is Ingeniux solving and how is that benefiting you?

Our organization moved from using multiple content management systems into a single system, thanks to Ingeniux. Our websites are aligned and are able to share content via syndicated components. We are also able to embark on co-development projects with the Ingeniux development team, which has been really beneficial.

Mid Market (51-1000 emp.)
Dec 18, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Decent CMS system with room for improvement"
What do you like best about Ingeniux?

The support that we get from IGX is great. Their team is there to provide resources in development, CMS organization, and even some web assets production.

What do you dislike about Ingeniux?

The system is not as easy to manage as a new user who is unfamiliar with how CMS works. Also once a set of modules are set up, it is difficult to update them to something new. It does not seem as agile and intuitive to be fully adapted as a self-service web layout tool, so we are left to go back to IGX for assistance.

What problems is Ingeniux solving and how is that benefiting you?

Running our corporate website using IGX and having all of our external-facing collateral assets hosted on the CMS.

Mid Market (51-1000 emp.)
Feb 26, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Happy with this CMS"
What do you like best about Ingeniux?

Ingeniux is far more intuitive to use than our last CMS. I used to have to constantly retrain users on our old CMS, but with one training, users are usually good to go.

What do you dislike about Ingeniux?

The setup of permissions and workflow could be a little easier.

What problems is Ingeniux solving and how is that benefiting you?

We use the CMS for our website content management. Updates take far less time than they used to.

Enterprise (> 1000 emp.)
Feb 18, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"A decent and responsive system"
What do you like best about Ingeniux?

I like that Ingeniux works as a headless and decoupled CMS. It really gives us the ability to work in the manner that we'd need depending on the project. I also like that we have a lot of flexibility to build custom apps within Ingeniux for additional functionality.

What do you dislike about Ingeniux?

We've had troubles with the nature of the support that is provided by default. Generally would be good for average users i.e. content authors, but not as high level as is needed for developers.

What problems is Ingeniux solving and how is that benefiting you?

We're solving the need to include engineers during every content change. Being able to give content authors the ability to change and update content when they need is really something we want to capitalize on.

Enterprise (> 1000 emp.)
Feb 18, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"When Content Is King"
What do you like best about Ingeniux?

I love being able to accomplish so much without a formal code push. Putting the control in the hands of content authors can be game changing.

What do you dislike about Ingeniux?

The developer documentation could be much better. I've had to create supplemental documentation to get my engineers up to speed quickly. Which is the idea as we integrate more and more of our applications and sites.

What problems is Ingeniux solving and how is that benefiting you?

Create/update once and publish any/everywhere is one of the best features. Sharing content is great for us as well considering the close relationships between our products.

Small Business (50 or fewer emp.)
Feb 28, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Ingeniux is awesome!"
What do you like best about Ingeniux?

I like the organization of the tabs and the way in which data is presented to the user

What do you dislike about Ingeniux?

Spellcheck and asset manager are under developed

What problems is Ingeniux solving and how is that benefiting you?

Ingeniux Helps us maintain control and flow of our websites with ease.

Mid Market (51-1000 emp.)
Aug 30, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"CMS Implemenation "
What do you like best about Ingeniux?

I enjoyed working with the team, great team work!

What do you dislike about Ingeniux?

Sometimes the response time was longer than I liked.

What problems is Ingeniux solving and how is that benefiting you?

We are upgrading our CMS.

Enterprise (> 1000 emp.)
Oct 29, 2015
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Using IGX CMS Software"
What do you like best about Ingeniux?

What I like best about using the CMS software is that it has the ability to really manage who can do what on the website. The fact that I can assign people to a group and limit what that group can do is a very powerful tool.

What do you dislike about Ingeniux?

What I dislike the most has been the process of updating the site's template. Currently I have to work in separate Dev site, then copy the files to DSS_Preview_Production, and THEN have the IGX team update the live site for me. It is a very confusing and lengthy process that I think could be addressed.

What problems is Ingeniux solving and how is that benefiting you?

As the Web Developer I'm only solving problems with the web site.

Mid Market (51-1000 emp.)
Oct 25, 2021
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Used a custom application built partly on their CMS for a customer-facing business Portal"
What do you like best about Ingeniux?

CMS was relatively easy to use for basic Web Pages, and the development services team performed solid work once assiged.

What do you dislike about Ingeniux?

Custom application solution was not flexible nor performant enough and working via an SOW in an outsourced model did not meet our development cadence and timing needs.

What problems is Ingeniux solving and how is that benefiting you?

The original problem was purchase a hosted, pre-built Portal application for information sharing. However, the application ended up being highly customized. The realized benefits was a Portal that has been used for 4 years now, despite the criticisms it has received from internal and external parties, it has functionally allowed basic, originator-controlled sharing to occur.

Enterprise (> 1000 emp.)
Sep 01, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Functional CMS for Education"
What do you like best about Ingeniux?

It's good for workflow and controlling different types of users. The page preview is nice.

What do you dislike about Ingeniux?

The system is not very intuitive to end users. And there seems to be many bugs with the newest release. Also some functions that are very counterintuitive and arbitrary, like listing users names in no particular order.

What problems is Ingeniux solving and how is that benefiting you?

We use it primarily to give our many stakeholders content ownership. However, sometimes that leads to content being out of date, if they do not engage with the CMS regularly.

Enterprise (> 1000 emp.)
Aug 25, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Very Technical Software"
What do you like best about Ingeniux?

As a web developer, the heavy technical process that the CMS uses is something that is easy for me to understand.

What do you dislike about Ingeniux?

When there is an issue with the product, it can be difficult to identify and/or fix the issue.

What problems is Ingeniux solving and how is that benefiting you?

Solves the inconsistency of the pages that are on the website as well as being able to manage the pages that are on the website. These problems have been solved with this software.

Mid Market (51-1000 emp.)
Oct 29, 2015
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Customized Ingeniux Environment"
What do you like best about Ingeniux?

It's pretty straight forward and easy to comprehend. Training the staff on how to use the content management system is pretty simple and easy for them to pick up. I like the administration, where we can set up roles and grant access to certain areas in the tree.

What do you dislike about Ingeniux?

Once customized support gets a little tricky. We've been going between the third party vendor that customized the CMS for us and Ingeniux to determine who can solve the issue at hand.

What problems is Ingeniux solving and how is that benefiting you?

Not sure what a business problem is. Sorry this is my Managers role and they would answer this better than I.